Estamos en la búsqueda de un Lead Scheduler para nuestro proyecto de Datacenter en Santiago, Región Metropolitana. Este rol es esencial para la planificación y programación efectiva del proyecto.

Descripción del cargo:

• Crear y mantener el cronograma del proyecto utilizando Primavera P6.
• Analizar y optimizar la ruta crítica del proyecto.
• Colaborar con los equipos de proyecto para asegurar el cumplimiento de los plazos.

Requisitos:

• Licenciatura en ingeniería, gestión de la construcción o un campo relacionado.
• Experiencia en programación de proyectos de construcción complejos, preferiblemente en centros de datos.
• Dominio de Primavera P6 y método de ruta crítica.
• Dominio del español e inglés.

Projects Control Manager

Buscamos un Projects Control Manager para nuestro proyecto de Datacenter en Santiago, Región Metropolitana. Este rol es crucial para asegurar el control de costos, la programación y la gestión de riesgos del proyecto.

Descripción del cargo:

• Desarrollar y mantener sistemas de control de proyectos para monitorear el progreso y el rendimiento.
• Gestionar la programación, el control de costos y la administración de contratos.
• Proporcionar informes precisos y oportunos sobre el estado del proyecto.

Requisitos:

• Licenciatura en ingeniería, gestión de la construcción o un campo relacionado.
• Mínimo 5 años de experiencia como Project Controls Manager.
• Experiencia en contratos EPC, EPCM o CM.
• Dominio del español e inglés.

About ENGIE

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet. If you’re excited about making an impact, we invite you to join our journey to build tomorrow’s low carbon energy systems and meet the challenges of climate change.

About the Role

The job holder will be responsible for supporting the commercial optimisations of development projects.

This is a Hybrid role assigned to our London office where the successful candidate would be based two days a week.

On offer is a competitive salary and benefits package and the chance to make a difference in the energy transition.

Summary of key responsibilities

• Identifying new business opportunities , securing the land rights and establishing the strategy for delivering value from the site , including commercial , planning , community and technical strategies .
• Assess and advise on markets and technologies to ensure that the next generation of sites are targeted at strong market opportunities .
• Management of all relationship with and contractual obligations with landowners and manage all land aspects through design, planning, financial close and construction phase

Knowledge and skills:

• Conversant with Route-to-Market optionality’s, including CFDs, corporate PPAs for an renewable projects
• Detailed understanding of UK electricity sector and regulations
• Ability of optimise costs , both capital and O&M
• Good understanding of the  sector landscape  and relevant stakeholders like off takers , contractors etc

• Good understanding of land acquisition, grid connection and planning consent process /principles 
• Understanding of EPC contracting structures and tendering processes
• Intimate knowledge of capital costs and O&M costs linked to PV /onshore wind and batteries
• Conversant with investment principles linked to renewable projects
• Conversant with project financing principles
• Financial modelling experience is desirable, not mandatory
• Ability to proactively work to deadlines on multiple projects concurrently
• Fluency in English is required
• Proficiency in MS Office with advanced knowledge of power-point, excel, and MS Project

Experience/Qualifications

• Prior experience of having developed renewable projects in UK with specific experience of:
  • Identifying / acquiring land
  • Achieving grid connection
  • Obtaining planning consents
  • Originating corporate  PPAs
  • Participating in CFD auctions
• Degree qualified with relevant professional body qualifications or equivalent experience.
• UK Drivers Licence and ability to travel nationally

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid Working
• Bonus Programme
• Healthcare Cash Plan
• Employer Pension Contribution
• Healthcare Cash Plan
• myENGIE Benefits
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

Responsibilities 

• Responsible for the Project and Site management work of Building Management Systems (BMS) or control system for the utility plant such as chilled water/steam/compressed air etc. 
• Plan, oversee project works' schedule, installation Sequence of Works and BIM in coordination with the main contractor, ENGIE project and Facilities Management (FM) teams, sub-contractor and control system application engineers 
• To schedule deliverables of all materials for the project in timely manner
• Ensure project milestones are achieved on time and meet project requirements 
• Ensure project completed on schedule and within budget 
• Plan, submit and keep track of shop drawings' and materials' submissions
• Manage internal and external stakeholders throughout the project lifecycle 
• Perform site management for the delivery works, delivery inspections, installation works, installation inspections, testing and commissioning and handover of BMS and control system to Operations & Maintenance (O&M)/Control System Service team and clients 
• Track and update project progress in timely manner
• Assist in servicing, maintenance and troubleshooting of control systems, live applications and associated networks as and when required 

Requirements

• Degree/Diploma in Engineering (Electrical/Mechanical/Automation/Building Technology) or equivalent 
• At least 3 years experience in HVAC and BMS industries or M&E related fields 
• Knowledge of HVAC control applications, BMS and electrical power management systems 
• Ability to build and install BMS and control system to monitor and regulate various building services, including chillers, heat exchangers, ACMV, lighting and power metering etc. 
• Has a good safety mindset

New Opportunity: Engineering Manager – Renewable Gasses Europe (LONDON)

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job: 

RENEWABLE GASES EUROPE (RGE) is ENGIE’s business entity responsible for the development of renewable and low carbon gases1 production in Europe. Since 2015, ENGIE has been developing biomethane production activity. At the beginning of 2023, its portfolio includes 26 plants in operation, of which 19 are self-operated, with a total production capacity of 550 GWh/y @100% and a development pipeline of 1.4 TWh/y. 

ENGIE is determined to become a leading player in 1G2 biomethane in Europe. The ambition is to grow rapidly to reach 10 TWh/y of biomethane production capacity by 2030. 

In Europe, outside France, biomethane production projects are already under development in the United Kingdom, the Netherlands, Belgium, Germany, Poland and Italy. Spain, Portugal and Romania are other countries of interest. The strategy is to develop projects, greenfield and through M&A, to inject biomethane into the gas grid or to produce bioLNG.  

Under the responsibility of the Head of Engineering, the Engineering Manager reports functionally to the Engineering Director. 

Key Responsibilities:

The Engineering Manager has two main roles: 

• They are the main interface between RGE engineering team and projects’ engineering contractors. 
• They supervise and manage engineering contractors during the project lifetime, 
• They ensure the production of engineering deliverables follows RGE standards and are produced on time according to the project schedule, and on budget. 
• They review, comments (and/or coordinates reviews/comments within RGE engineering team), contractors’ design deliverables, he controls the contractor’s document quality. 
• They support the construction team during construction as main technical interface between RGE construction team and the engineering contractor 
• They ensure capitalization of lessons learned and continuous improvement of engineering standards and practices 
• They are responsible for prefeasibility studies and diagnostics for upgrades and retrofit projects 
• They collect the list of existing engineering document and identify missing information/documents required to carry out the project 
• They control or defines a list of diagnostic to be done to control site/equipment existing conditions to perform the works (electricity, underground conditions, civil, static equipment, rotating equipment, piping, instrumentation and control, safety etc 
• If necessary, they could be in charge of proposing temporary work to maintain site activity in accordance with operation team.  
• They define the list of engineering deliverables to be produced for the works in accordance with the RGE engineering team. 
• They review and comment engineering deliverables. 
• They proofread and comment supplier offers 
• Apart from the Engineering team, the Engineering Manager will interact with, among others: 

Management of RGE 

• RGE teams Europe: Project Management, Industrialization, Business Development, Operation, Procurement 
• Suppliers and contractors 
• Other Group Engineering teams, Group Corporate : Knowledge Management Team 

Qualifications & Experience:

• M.S. degree in engineering or equivalent 
• Relevant experience in construction site field experience. 
• Experience in engineering positions in energy / water/waste treatment / industry in an EPC contractor company 
• Experience with working in a project-oriented culture, based on collaborative, agile and innovative ways of working 

Languages: 

• Fluent in French alongside English is a plus 

Skills: 

• Leadership 
• Multicultural team management, good understanding of cultural differences and ability to manage them 
• Strong interpersonal and relationship/cooperation skills 
• Very familiar with Engineering entities / matrix organization 
• Change management skills, open minded and support for change 
• Ability to work in a complex and dynamic environment 
• Respectful, professional, ethical, fair, trustworthy 

What benefits we offer?

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards. 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected. 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury. 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement. 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries. 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Energy and Renewables Originator in Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

The purpose of the role is to develop, negotiate and implement contracts to purchase electricity and gas exported to the Grid by generators, together with embedded benefits and any associated green certificates.

ENGIE are recruiting for an Energy and Renewables Originator based in Leeds. This is a Permanent role, working full time Monday to Friday. On offer is a competitive salary, bonus and benefits package.

Key Responsibilities

• Accountable for the delivery of budget export margins on an individual basis within the Power Purchase team; sign New Business and renew existing business.

• Business Development – Establish contact and build relationship with potential new business partners including banks, financiers, consultants, lawyers or direct customers.
• Account Management - maintain and develop relationships with existing customers. Organise and attend events and meetings.
• Build Portfolio – Origination of Power, Gas and Renewable Certificates. Propose PPA deals to internal stakeholders to attain sanction according to internal processes. Follow internal governance (including writing investment proposals) and present proposals to UK and European board level.
• Contract Development and Legal Review - Liaise with ENGIE Legal department to tailor customer-specific contracts and review existing terms and conditions to maintain ENGIE’s commercial interests.
• Investment Appraisal – build financial models to forecast expected margins and spend levels for proposed contracts.
• Process Improvement – Ensure internal processes are efficient and fit for purpose.
• Product Development - Provide intelligence for and assist the Product Development Team in researching and developing a range of market-leading Export Products, PPAs and Corporate PPAs.
• Risk Management – Adhere to, and assist with the creation of, Risk Policy. Adherence to internal processes and risk frameworks.

Key Requirements

• Experience in Sales and/or deal negotiation
• Experience in Energy industry · Experience of contract development
• Demonstrated ability to succeed in a complex environment
• Degree level (or equivalent) in a relevant discipline, preferable
• Ability to negotiate complex long-term contracts, often within multiparty scenarios.
• In depth knowledge and understanding of UK Energy wholesale and Retail markets.
• Excellent knowledge of all applicable current and future legislation impacting the renewable energy market.
• Appreciation of key drivers and contract requirements for renewable generation developers, lawyers, banks and equity investors.
• Ability to identify and reconcile business and customer needs in order to build bespoke products and develop current PPA product suit
• Excellent written and verbal communication skills in order to present high value contract opportunities to the Senior Management team.

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

What You Can Expect

As the Engineering Advisor for Transmission and Interconnection, you will play a pivotal role in supporting pre-construction development, engineering, and energy market activities for ENGIE North America’s (ENA) portfolio of utility-scale renewable assets across the United States. You will be an integral part of the Transmission and Interconnection team, contributing to renewable development efforts with a specific focus on grid interconnection and other facets of renewable energy development. Your work will be crucial in helping the company achieve its renewable energy goals and growth strategy within North America.

In this role your key responsibilities everyday will be:

• Subject Matter Expertise: Utilize your subject matter expertise in transmission and interconnection planning, power system modeling, and analysis within Independent System Operators (ISO) or specific utilities, primarily PJM
• Project Management: Manage and track project interconnection requests with Regional Transmission Organizations (RTO) and utilities, maintaining schedules and project databases of interconnection progress
• Interconnection Applications: Prepare Interconnection Application packages, perform power system modeling/planning studies, study report reviews, and other tasks associated with the queue positions
• Stakeholder Coordination: Coordinate with consultants and internal staff for engineering support of project interconnection requests, and engage utilities in negotiation of interconnection agreements, project scheduling, and interconnection site acquisition activities
• Industry Engagement: Stay abreast of new project interconnection requirements, industry developments, technologies, and embody the company in industry advocacy groups. Remain well-informed of renewable energy opportunities in the United States and the national industry trends impacting the future of Renewable development opportunities and their competitiveness as they relate to customers

What You’ll Bring

• Bachelor’s degree required, in Sciences or Engineering  

• A minimum of seven (7) years’ experience in renewable energy, ISO, Transmission Owner (TO), or developer experience
• Proficiency in Power Systems, Power Grid, and Power System Analysis tools
• Results oriented with demonstrated ability to work constructively and independently within a large matrixed organization, maintaining effective relationships with Regional Transmission Organizations, other external parties, and cross-functional employee groups
• Skilled in project management with the ability to multi-task, prioritize critical path tasks, detail oriented, and work proactively to pursue required information
• Superior verbal and written communication skills, strong interpersonal skills, and the ability to work in a team-based environment
• Desire to advance the adoption and deployment of renewable energy solutions across North America

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically up to 25% of the time and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $112,000 – $172,500 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@ENGIE.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

This role is eligible for sponsorship.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Title: Credit Risk Compliance Specialist

Department: Global Customer Finance

Reporting Line: Head of Credit Risk & Compliance Management

Location: Any EEA country of operation or Berlin (Germany)

Job Grade:15

About ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.

https://www.linkedin.com/company/3055106

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Risk Management Team of Global Customer Finance, we work on the standards, systems, tools and workflows employed by EEA’s country operations to analyse, manage and direct EEA’s portfolio quality as guided by the relevant Company Policy and business objectives.
• The Credit Risk Compliance Specialist plays a key role in advancing EEA’s approach to credit risk management. The role supports the Global Customer Finance function, specifically the Credit Risk Management team, to map countries’ risk management practices in different areas of the credit risk management cycle, including fraud prevention and related mitigation. The Credit Risk Compliance Specialist compares the actual practices with the applicable policies (i.e. EEA Credit Risk Management Framework) and standards (i.e. Standard Operating Practices), highlights emerging gaps and drafts corrective plans, policies and/ or country guidelines in cooperation with global and local teams to tackle those gaps, develops a credit risk compliance management framework and related monitoring tools and routines. Moreover, the Credit Risk Compliance Specialist supports, and where appropriate takes the lead, in implementing actions directed at improving credit risk as agreed during the Country Credit Risk Committees.

Key Responsibilities

• Credit Risk Mapping and Routines
  • Credit Risk Mapping. Develop, together with the global and country Customer Finance teams, credit risk mapping tools and routines to identify country- or product-specific credit risk management priorities; ensure reference to EEA Credit Risk Management Framework and existing Standard Operating Practices.
  • Compliance Assessment. Continuously conduct internal assessment of and timely reporting to Global Customer Finance and country management teams on any non-compliance issues.
  • Compliance Reporting. Contribute to the Country Credit Risk Reports and Country Credit Risk Committee meetings by reporting on compliance subjects.

• Credit Risk Non-Compliance Mitigation
  • Non-Compliance Response. Develop, together with credit process stakeholders and management teams, countermeasures to prevent and/ or to respond to non-compliance instances.
  • Non-Compliance Mitigation. Support the local teams to implement non-compliance mitigation actions (e.g. through drafting action plans, providing leadership and follow-up routines in action plan implementation, adjustment or strengthening of credit management routines, etc.).
  • Compliance Monitoring Tools. Ensure that country stakeholders have access to credit risk compliance monitoring tools and that such information is processed to inform decision making and action plans.
  • Mitigation Circle. Collaborate with stakeholders to identify areas for improvement and potential for innovation in EEA’s processes, standards, tools, etc.

• Knowledge Sharing & Capacity Development Support
  • Compliance Best Practice Standards. Train and communicate on credit risk policy standards, tools and compliance best practice standards to country teams across multiple departments and levels of the business. Document and share credit risk compliance insights and best practices
  • Credit Risk Training Content. Support development and delivery of credit risk training content for MySol Academy; MySol Guide and other credit-related training initiatives.
  • Compliance Monitoring Tools. Where appropriate, provide country teams and Global CF with insights and recommendations coming from analysis of reports and monitoring tools to give important context, inform decisions and action plans.

• Stakeholder Management
  • Point of Contact. Serve as a lead point of contact for countries’ Head of Customer Finance departments in matters related to credit risk management compliance.
  • Strategy Contributor. Contribute to the overall strategy and priorities of EEA Customer Finance and country-specific strategies (in some cases, leading or guiding this process) related to Credit Risk compliance.

• Fostering Credit Culture
  • Credit Culture. Foster a strong credit culture and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
  • Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit risk management and compliance. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
  • General Capacity Development. Directly support capacity development on credit risk management and compliance topics, e.g. through recruitment, onboarding and training.

Qualifications and Skills

Experience:

• 4+ years of professional experience in financial services, compliance, internal audit or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 2+ years of domain experience in compliance management, credit risk management, or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus.
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance, data management; portfolio management) is a plus.

Language(s):

• English written and spoken fluency required
• French, Swahili or Portuguese is a plus

Technology:

• Proficiency with standard Microsoft Office software packages is required
• Working knowledge familiarity with Tableau or other data visualization tools is required
• Experience with mobile and digital tools for field operations is a plus
• Desire and aspiration to expand knowledge of SQL or other statistics packages is a plus

This position involves 20% to 40% business travel to other EEA countries of operation as well as occasional travel for department or functional workshops or representation of ENGIE Energy Access.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Title: Credit Operations Lead

Department: Global Customer Finance

Reporting Line: Head of Credit Operations

Location: Any EEA country of operation or Berlin (Germany)

Job Grade: 17

About ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.

https://www.linkedin.com/company/3055106

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Operations Team of the Global Customer Finance function, we work on operational standards, workflows, systems and tools for EEA’s dedicated call centers, field teams and back-office teams to help support customer repayment.
• The Credit Operations Lead is a senior manager role in EEA’s Global Customer Finance department. As a people manager, the Credit Operations Lead motivates and manages a team of dedicated professionals. The role is responsible for the deployment of adequate credit operations policies, procedures, guidelines, monitoring and reporting as well as general operational practice, case-specific action plans, team capability and capacity development within and bordering the Customer Finance function, to deliver results. The role provides proactive, informed and results-oriented support to country Customer Finance departments (especially Heads of Customer Finance and Credit Operations Managers) on all areas related to achievement of targets, particularly strategic planning, performance monitoring and analysis, action plan development and implementation, adoption of EEA standard tools and processes, day to day workflow management and monitoring, operational excellence, and capacity planning and development.

Responsibilities:

• Operational Excellence in Credit Operations. Responsible for driving the operating practice and for ensuring the adequacy of processes, systems, tools and team capacity in EEA markets to execute across the credit cycle:
  • Standards, Policies & Procedures. Conceptualize, document & maintain EEA-wide Standard Operating Procedures (SOPs) and other Credit Operations workflow documents.
  • Digital System & Tools. Translate Credit Operations workflows and standards into Digital development specifications for internal mobile applications, call center tools, the loan management system as well as back-end data management platforms.
  • Localization & Configuration. Provide oversight and strategic guidance to countries in the localization of strategies, processes and standards related to credit operations.
  • Standards Adoption. Provide oversight and clarity in project structure for the adoption of standards, tools and practices related to credit operations workflows as they are rolled out.
  • Training, Performance Management and Incentives. Translate credit operations processes and the escalation framework into global standards.
  • Innovation. Design, pilot and scale workflows, tools, and other credit cycle innovations.
  • Financial Products & Services. Work closely with the Head of Credit Risk Management to support design and operationalization of EEA’s financial products.

• Country Level Planning & Implementation
  • Annual Planning. Contribute materially to the annual strategic CF planning process.
  • Action Plans. Provide direct support and guidance to EEA markets on regular action plan development to drive achieving credit targets of the business.
  • Turnaround Scenarios. Where needed, provide focused attention and support to underperforming countries in turnaround scenarios related to credit performance.
  • General Implementation & Support. Provide direct support and coordination of Global Customer Finance resources for implementation of action plans and day-to-day support.

• Monitoring, Analysis & Insights
  • Performance Reporting. Design credit operations reports and dashboards for real-time, accurate KPI tracking across the credit cycle.
  • Performance Analysis. Conduct regular analysis of credit operations and drive insights for decision makers. This includes root cause analysis for underperformance, identifying opportunities for improvement in team performance, analyzing process efficiency and effectiveness, or more generally evaluating opportunities in the customer journey.
  • Best Practices and Insights. Regularly share information and work with country teams to capture and document better and best practices, case studies or other insights.
  • Compliance. Work with credit stakeholders to ensure compliance and quality assurance routines and reporting are in place for core activities.
  • Cross-Functional Service Level Monitoring. Work with adjacent departments to define cross-functional dependencies and agree on service level standards and escalations. Work with stakeholders to close operational or service gaps where identified.
  • Ad Hoc Research & Analysis. Support and in some cases lead ad-hoc or ongoing research & analysis related to credit operations across the credit cycle.

• One Team Development
  • Manage Direct Reports. Directly manage, coach and develop a small team of high-performing, motivated Credit Operations Manager(s) or other colleagues.
  • Country Capacity, Roles & Organizational Structure. Work closely with country teams to define the organizational structure, roles, and responsibilities for their Credit Operations function.
  • Credit Culture. Foster a strong credit culture across the operation built on credit risk awareness and understanding of credit principles.
  • Capability Development & Training. Directly support capability development areas for global and country teams on credit operations topics.

• Active Participation in Cross-Functional Global Strategy & Governance, including
  • Monthly & quarterly business performance review
  • Annual planning & budgeting & target setting for CF country operations
  • Product launches, Customer Journey, Go to Market Strategy; Digital Roadmap

• Internal & External Stakeholder Management
  •  Stakeholder & Relationship Management. Create and maintain positive working relationships with internal stakeholders within country and global teams, effective lines of communication, and strong empathy for our internal customers.
  • Internal Advocacy. In alignment with the Head of Credit Operations, represent CF’s credit operations perspective vis-à-vis other Group functions.
  • Industry Engagement. Represent EEA’s credit operations at industry events including our partnerships in research.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers:

• Deliver ambitious results: as a high-performing and accountable leader, you create an enabling environment for effective action and bold decisions which contribute to successful delivery of results.
• Act with integrity: as an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: as an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Qualifications and Skills:

Experience:

• 7+ years of professional experience in credit operations, portfolio management or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 5+ years of domain experience in credit-related project management or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology and experience in data-driven and digital financial services is a plus.
• Relevant experience in leading multi-cultural, decentral teams.
• Senior profile with commercial acumen and a can-do-attitude combining output orientation, number orientation, process orientation, customer orientation and team orientation.
• High level of professional curiosity and interest in how to make processes and systems work to their best and an aptitude to investigate and crosscheck information before acting on it.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• Strong and confident communicator who is adept at cross-functional collaboration, sharing feedback, information and knowledge with others when joint solutions are required.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; master’s degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance or portfolio management) is a plus.

Language(s):

• English written and spoken fluency required
• French, Swahili or Portuguese is a plus

Technology:

• Proficiency with standard Microsoft Office software packages is required
• Experience with Tableau or other data visualization tools and approaches is a plus
• Experience in financial product development and/ or in development of digital and mobile tools for usage by call centers or field-based teams is a plus
• Ability to develop SQL queries and/ or experience with statistics packages is a plus

This position involves an estimated 30% to 50% business travel to other EEA countries of operation as well as occasional travel for department or functional workshops or representation of ENGIE Energy Access.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!