About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

Are you passionate about sustainability and renewable energy? Do you thrive in a dynamic B2B environment? Join our team at ENGIE as a Mid-Market Account Manager and help us drive the future of energy.

Role Overview:
Your mission will be to sell electricity and gas supply contracts to Business Accounts customers and prospects, providing ongoing account management support to maximise value.

You will support a number of Internal Account Managers to ensure targets are met and procedures adhered to.

Key Accountabilities:

• Negotiate gas and electricity supply contracts (new business and renewals) directly with customers.
• Build long-term profitable relationships with third-party intermediaries.
• Identify and develop new opportunities to achieve personal and team targets.
• Manage a personal portfolio of customer accounts, ensuring data accuracy.
• Engage and manage new business and renewal portfolios.
• Negotiate complex products and provide ongoing account management support.
• Face-to-face engagement with TPIs on a quarterly basis.
• Support a team of Internal Account Managers and ensure team targets are met.
• Collaborate with colleagues to ensure effective contract operations.
• Ensure accurate customer take-on and adherence to internal processes.

Knowledge and Skills:

• Strong numerical, analytical, and IT skills (proficient in Microsoft Word and Excel).
• Excellent verbal and written communication skills.
• Commercial awareness and planning skills.
• Ability to resolve complex issues and deploy negotiation skills.
• Competent phone manner and problem-solving abilities.

Experience:

• Previous sales experience and industry experience.
• Experience selling through third-party agents.
• Proven ability to manage customer relationships and optimise sales techniques.

Qualifications:

• Degree level or equivalent.
• Experience in a similar role within the Energy Market.

 Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees.  In the event you do not meet all the requirements, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience.

About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality

Role

We are seeking a proficient Debt Recoveries Associate on a 6 month fixed term contract basis to oversee the collection of overdue payments in accordance with both internal and external legal procedures.  The job holder will work to deliver a seamless and efficient process for all stakeholders involved.  

This is a Hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.  On offer is a competitive salary and benefits package and the chance to make a difference in the energy transition.

Key Responsibilities:

• Management of accounts through our internal debt recovery process ensuring accurate handover to our DCA’s
• Where required, engage with customers to either collect full payment, or establish a payment plan in line with internal procedures. 
• Liaise with internal / external stakeholders to reduce aged debt
• Liaise with internal / external stakeholders to resolve queries
• Negotiate and prepare payment plans. Actively monitor and manage any defaults until completion.
• Active management of allocated tickets ensuring accurate housekeeping and data accuracy
• Active management of write off process in line with DLoA’s
• Management of spreadsheets
• Creation of legal packs
• Supporting with management of customers in insolvency and creating landlord letters where required
• Assisting the disconnections team providing ticketing/phone support when required.

Experience and skills

• Proven credit control experience (min 1 year)
• Debt recover knowledge (desirable)
• Exceptional attention to detail
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team prioritising tasks as needed
• Proficiency in MS Excel (Intermediate) and other MS Office suite applications
• Ability to work in a fast paced and complex environment
• Energy industry experience desired

Qualifications: 

• GCSE English Grade C and above or equivalent
• GCSE Mathematics Grade C and above or equivalent 

 Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees.  In the event you do not meet all the requirements above, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience.

Digital Workplace Analyst – LEEDS (Permanent)

Company Overview:

ENGIE is a global leader in low-carbon energy supply and services. With over 100,000 employees worldwide, we are committed to accelerating the transition to a carbon-neutral world through energy-efficient and environmentally friendly solutions. In the UK, we have been active for over 20 years, investing in renewable energy and storage while supplying energy to organizations of all sizes. Join us in shaping the future of responsible business and making a positive impact on people and the planet.

Role Overview:

The Digital Workplace Analyst will provide remote and on-site assistance to IT service users, acting as the main point of contact for managing digital workplace incidents and service requests. This role ensures the delivery of timely and quality end-user IT services through consistent application of internal processes and clear communications.

Key Responsibilities:

• Provide remote and desk-side support to employees regarding IT services.
• Log all calls in the IT Service Management tool for accurate statistics and analysis.
• Coordinate with the Group Service Desk for timely incident and service request management.
• Monitor ticket queues, identify trends, and escalate major incidents or problems as needed.
• Share knowledge and participate in meetings to ensure excellent customer experience.
• Provide advice and guidance to customers and liaise with third parties on support issues.
• Maintain up-to-date documentation (technical notes, incident resolution notes, etc.).
• Support videoconferencing facilities and meeting room functionality across the UK estate.
• Troubleshoot basic networking issues, including cabling and patching.
• Troubleshoot hardware and software problems for desktops/laptops and printers.
• Procure and deploy laptop/desktop and mobile devices according to group standards.
• Install, configure, support, and troubleshoot software applications and services.
• Ensure the CMDB/Asset Database is up to date regarding user allocation and asset retrieval.
• Process requests for Starters, Leavers, and Movers and associated user account management activities.
• Ensure user accounts are deployed and configured correctly according to group standards.
• Keep digital workplace information and reports up to date.
• Assist with ad-hoc tasks to ensure a high level of support for users.

Knowledge and Skills:

• Excellent knowledge of Digital Workplace technologies and support activities.
• Good knowledge of Audio Visual and meeting room technologies.
• Understanding of Cyber Security principles and ITIL concepts.
• Ability to meet deadlines and cope with pressure.
• Strong problem-solving skills and a proactive approach.

Experience:

• Experience in providing IT technical support within a support function.
• Coordinating and delivering IT services through Managed Services arrangements.
• Experience dealing with stakeholders in a customer service setting.

Qualifications:

• A-levels or equivalent, or suitable experience.
• Desirable: Appropriate desktop management qualifications (e.g., Microsoft Certified Partner).

How to Apply:

If you are passionate about operational excellence and eager to contribute to the energy sector, we want to hear from you. At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need. To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.

About ENGIE

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

We have a 12 month Fixed Term Contract opportunity for an SME Collections Team Manager to join our team.  This is a hybrid role to be based in our Leeds office. On offer is a competitive salary and benefits package.

Job Purpose

As the SME Collections Team Manager, you will oversee the collections process for Small and Medium Enterprise (SME) clients.

You will manage a team of collections agents, develop strategies to ensure timely collections, and maintain strong relationships with clients and internal stakeholders.

Your leadership skills, understanding of credit management processes, and focus on customer service will be key to achieving financial goals and compliance.

Key Responsibilities

• Lead a team to deliver collections strategies and achieve departmental and company targets.
• Oversee the timely collection of outstanding debts, addressing issues early to prevent overdue balances.
• Monitor and report on collections performance, trends, and outstanding balances. Prepare regular reports for senior management, highlighting key performance indicators (KPIs) and challenges.
• Foster team communication, identify knowledge gaps, and drive cross-training and development.
• Collaborate with other teams to improve performance and customer experience.
• Manage attendance, performance, and conduct issues within the team.
• Continuously evaluate and improve the collections process to enhance efficiency, customer satisfaction, and cash flow management.
• Ensure compliance with relevant regulations, internal policies, and industry best practices. Coordinate with legal teams for debt recovery actions if necessary.
• Plan and manage the day-to-day productivity of the team.
• Provide excellent customer service and support the team in resolving escalated issues within agreed Service Level Agreements (SLAs).
• Maintain and review process documentation to ensure continuous improvement and accuracy.

Knowledge and Skills

• Excellent verbal and written communication skills with the ability to build relationships with internal and external stakeholders.
• Strong analytical and problem-solving skills, with a keen eye for detail and the ability to assess risk and make sound decisions.
• Proven team leadership and people management experience, with the ability to motivate, coach, and develop staff.
• Proficiency in Microsoft Office.
• Ability to balance collections objectives with maintaining positive customer relationships.
• Strong organizational skills and ability to produce accurate work within tight deadlines.
• Self-management and drive to achieve continuous improvements.

Experience

• Previous collections/recoveries/contact centre experience.
• Experience in a similar role within the Energy sector is desirable.
• Previous Team Leader/Manager experience is beneficial.

Qualifications

• GCSE Maths and English Grade C (or equivalent) or above.
• Degree level (or equivalent) is preferable.

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

About ENGIE

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

We have two 6 month fixed term contract opportunities for Sales Ledger Assistants to support the administration of the Accounts Receivable function of the Energy Supply division.  These are hybrid roles to be based in our Leeds office.  On offer is a competitive salary and benefits package.

Key Accountabilities

• Accurately record all entries to the accounts receivable ledgers, including invoices, credit notes, payments, refunds, etc.
• Ensure all customer-related cash transactions are cleared through the general ledger in accordance with the daily cash clearing process, maintaining accurate and clean bank reconciliations.
• Proactively engage with internal colleagues and customers to improve data quality and reduce unallocated amounts on the accounts receivable ledger.
• Timely and accurate allocation of accounts receivable transactions in accordance with agreed policies.
• Execute Direct Debit collections and refunds in a controlled and timely manner.
• Complete external audit requests efficiently through effective planning and good internal communication.
• Support financial accounting processes, including monthly financial closes and forecasting activities.
• Assist with system change projects as required.
• Adhere to internal processes and risk frameworks, including INCOME and ad-hoc internal audit assignments.

Knowledge and skills

• Highly numerate with strong verbal reasoning skills.
• Proven ability to produce work under tight deadlines.
• Analytical skills to identify solutions using Microsoft Office tools.
• Practical approach to problem-solving.
• Preferable knowledge of Direct Debit scheme rules.

Experience

• Experience with accounts receivable processes within a large, complex organization.
• Familiarity with Direct Debit scheme operations.

Qualifications:  

• Degree level or equivalent desired but not essential

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.

NEW OPPORTUNITY: Project Accountant (LEEDS) – 6 Month FTC

About ENGIE:

ENGIE is a leader in sustainable energy supply and services. We are united by our purpose of delivering the energy transition and leaving the legacy of a greener future for everyone.

Our purpose is to accelerate the transition towards a net zero economy through reduced energy consumption and more environmentally friendly solutions, reconciling economic performance with a positive impact on people and the planet.
 

Purpose of the Job: 

To support the successfully delivery of projects and on-going departmental business objectives as requested.  

Key Responsibilities:

• Support the successful delivery of system implementation projects through the provision of high quality input into the planning, design and testing phases. 
• Use complex data sets to construct and develop financial models and reporting that is robust and auditable.  
• Support the successful delivery of departmental process improvement projects including those closely related to highly transactions areas. 
• Deliver Management Information as requested including the implementation of on-going reporting processes and ad-hoc management requests. 
• Support the management accounting process as required including forecasting activities and monthly financial closes.  
• Support financial reporting processes as required including supporting the monthly financial closes and statutory accounting preparation processes. 
• Development of process documentation and policies to ensure business change is understood by key stakeholders. 
• Support on-going external audits as required including group and statutory audits. 
• Adherence to internal processes and risk frameworks including INCOME and ad-hoc internal audit assignments. 

Qualifications & Experience:

• Degree level or equivalent 
• A fully qualified Accountant from a recognised Accountancy Board 
• Proven post qualification accountancy experience in a dynamic professional environment. 
• Demonstrated ability to apply professional expertise in a commercial environment 
• Proven ability to support business process and system change. 
• Highly numerate 
• Able to analyse problems and identify solutions using Microsoft Office tools 
• Able to analyse data using tools such as SQL and capability to handle large data sets, such as via a cloud based data lake environment 
• Ability to control and correct high volume ledger systems 
• Reconciliation of complex accounting data sets 
• Able to report financial issues to a wide-ranging audience 
• Proven ability to produce work under tight deadlines 
• Demonstrated practical approach to problem solving 
• Able to manage conflicting priorities 
• Preferable knowledge of the Energy industry 

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.

About ENGIE

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

We have an exciting opportunity for a Hedging/Commercial Analyst to join the Local Portfolio Management Team based in Leeds, UK. As a Hedging/Commercial Analyst, you will be a key contributor to the portfolio management of ENGIE’s Renewable Energy portfolio of UK Businesses and Generation Assets.

This is a hybrid role to be based in our Leeds office.  On offer is a competitive salary and benefits package.

What you’ll do

• Quoting, transacting and confirming Power and Gas ‘over the counter’ trades with clients and ensuring client trades are sourced according to the hedging strategy.
• Working with internal teams to ensure client trades and market index data is correct and updated within the billing system to ensure customers are billed accurately and on time.
• Supporting the team by completing a number of operation tasks including but not limited to:
• Daily trade and position checking to ensure ENGIE’s commodity risk exposures are correctly represented.
• Production and monitoring of Daily Forward Price Curves used as part of the quoting process
• Production of daily position summary as part of handover to 24 hour trading team
• Working with account managers to respond to client queries and ensure all contractual documentation is provided at signature.
• Evaluating sellback and MtM costs of fixed and flexible contracts.
• The role may also include working on ad hoc analysis including but not limited to commodity price data, internal KPI monitoring and commodity risk premia.

What you’ll need

• Strong communication skills to work with a range of internal stakeholders and external clients
• Good numeracy skills to price customer price fix requests promptly
• An eye for detail and ability to work precisely to complete processes to a high standard of accuracy
• An interest in UK Renewable Energy, Trading and Risk Management
• Degree level (or equivalent) in a relevant discipline, preferable.
• Trading or risk management experience desirable but not essential
• Knowledge of VBA, SQL, Python desirable but not essential

• Why ENGIE UK?
• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.