Nuestro Grupo es una referencia mundial en energía y servicios bajos en carbono. Junto con nuestros 96.000 empleados, nuestros clientes, socios y partes interesadas, estamos comprometidos en acelerar la transición hacia una economía neutra en carbono, a través de la reducción del consumo energético y soluciones más respetuosas con el medio ambiente.

Actualmente para nuestra sede en Madrid, buscamos un Business Developer.

Misión:

La misión del Business Developer en el Departamento de Originación y Desarrollo de Renovables es la de gestionar la Originación (creación) de Proyectos de Energías Renovables en la División de Business Development de Renovables, a través de la selección de los emplazamientos, la realización o supervisión de los estudios de viabilidad, la identificación y negociación de terrenos con los propietarios de los mismos o la gestión y supervisión de los agentes externos que puedan aportar estas oportunidades para ubicación de nuevos parques de energía renovables. También participará en el reporte de costes de los proyectos en desarrollo, en los reportes necesarios para obtener las aprobaciones internas para el desarrollo de estos, y dará apoyo en proyectos clave para la empresa.

Responsabilidades del puesto

• Participar en la originación del pipe de proyectos de RES, así como en el desarrollo de los mismos, desde la búsqueda de oportunidades hasta la negociación de los contratos de arrendamiento / compra de los terrenos y hasta la gestión y obtención de los primeros permisos, como por ejemplo el permiso de acceso.
• Definición de la central renovable en sus parámetros básicos (tecnología o mix de tecnologías, potencia, disposición de planta, superficie ocupada, cálculo de energía generada anualmente, cálculo de rentabilidad económica)
• Análisis de viabilidad ambiental, urbanística, técnica.
• Análisis y gestión de stakeholders.
• Definición y preparación de ofertas a presentar a los propietarios de los terrenos
• Negociación y preparación de contratos de arrendamiento o compra de los terrenos.
• Contacto permanente con red de socios externos para la contratación de terrenos. Negociación de contratos.
• Estrategia de obtención del permiso de acceso, análisis de competidores, definición de planes socioeconómicos y sociales.
• Tramitación de los permisos de acceso y conexión obteniéndolos por concursos de capacidad o prelación.
• Seguimiento y análisis de las capacidades libres de REE y distribuidoras.
• Apoyo en la elaboración, seguimiento y control del presupuesto para desarrollar el proyecto.
• Participación en el seguimiento analítico de costes, estructuración y procesos del área de desarrollo de renovables.
• Soporte en la generación de documentación y presentación en los diferentes comités internos de desarrollo

Perfil requerido

Formación

Ingeniero Industrial, Ingeniero de la Energía

Inglés nivel B2 o superior

Requisitos mínimos

Experiencia de 4-5 años en el sector de renovables.

• Tramitación de solicitud de acceso y conexión para la evacuación de energía renovable a la red.
• Tramitación/Permitting (proyecto administrativo, autorizaciones ambientales o de construcción, licencias municipales, etc.)
• Procesos de negociación de contratos de co-desarrollo, arrendamientos de terrenos u otros habituales en el Desarrollo de Negocio de Energías Renovables.
• Experiencia previa en control de costes y seguimiento de presupuestos.

COMPROMETIDOS CON LA INCLUSIÓN

En Engie valoramos y fomentamos la diversidad y la inclusión. Estamos comprometidos a acelerar la transición a una economía neutral en carbono lograda mediante la integración de individuos excepcionales y diversos que buscan, apoyan y fortalecen el crecimiento de los demás.

QUÉ PROPORCIONAREMOS

• Te proporcionaremos planes de formación adaptados a tus necesidades e intereses.
• Tendrás un horario flexible y un sistema de trabajo híbrido + jornadas reducidas durante el verano y los viernes.
• Ticket Restaurante
• Tendrás la oportunidad de adherirte al sistema de retribución flexible (tarjeta de transporte, ticket guardería, formación, seguro de salud, entre otros).
• Formarás parte de un equipo dinámico en el que realmente te desarrollarás y crecerás como profesional.
• Trabajarás con un equipo multidisciplinar que te apoyará en todo momento.
• Formarás parte de una red de más de 100.000 profesionales que trabajan para crear un mundo más sostenible.

ENGIE es la respuesta si...

Buscas un proyecto profesional estable, sólido y con proyección profesional.

Valoras formar parte del primer grupo energético independiente del mundo.

Quieres crecer y desarrollarte dentro de una compañía dinámica y retadora.

Si consideras que tu trabajo, sumado al esfuerzo de las personas que forman parte de la compañía, puede y debe tener un reflejo positivo en el entorno.

#LI-DNI

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

• Support the growth of ENGIE Services Singapore as a strategic FM partner to address the sustainability challenges of its clients.

• Build, grow, and strengthen relationships internally and externally with various stakeholders across the local and regional teams to achieve ENGIE’s purpose and set goals in carbon neutrality.

• Secure new and retain existing contracts to ensure that revenue targets are met according to budget.

• Prospect, present and constantly build a pipe of potential customers requiring our IFM / FM service.

• Understand the IFM market and work with the team to develop strategies to align with the market transformation and disruption.

• Be accountable for bids related management, either on an individual basis or supporting the team, depending on the nature of the bid.

• Conduct market research to identify new opportunities.

• Keep abreast of IFM trend and market transformation.

• Develop and pitch ideas to present company offerings and negotiate business deals.

• Assist in timely renewal of certification as required by the relevant associations / industry.

• Develop, maintain knowledge and intelligence of market trends and competitor landscape.

• Support new business initiatives and the Group’s strategy.

• Work closely with the leadership team to meet company objectives through timely and regular reporting of project status, outcomes and deliverables.

Requirement

• Degree in relevant Engineering / Facilities Management or related qualifications.

• Preferably possess experience in IFM industry especially in tender / bid management.

• Power driven and challenge seekers with ability to work and deliver under tight deadlines.

• Ability to work independently and possess good communication skills with cross-functional teams at all levels, effectively.

• Ability to bundle various solutions under the Group for our clientele base.

• Possess good analytical, business acumen and problem-solving skills.

• Proactive, immaculate and possesses good writing and presentation skills. 

• Flair in communication and written abilities.

• Has a good safety mindset and displays good WSH behaviour

What You Can Expect

The Project Development Manager will be responsible for the development of utility scale battery storage projects across the market. In this role you will support the development of existing pipeline, new greenfield development, and project acquisition. Efficiently communicate complex development situations, and work through development issues from the start of development through construction. Travel as necessary for siting, development and commercial activities as required to keep development on track.

Every day in this role you will be responsible for managing and supporting permitting, site control, interconnection matters, power marketing, design/ Engineering, Procurement, Construction “EPC”, financing and other matters critical to the development of energy storage projects throughout CAISO.

• Manage/analyze information flow relevant to project development from internal subject matter experts and external consultants/vendors
• Ownership of project inputs/assumptions and coordinating updates with respective internal groups
• Manage project level progress, risks, opportunities, and economics while providing thoughtful analysis and risk evaluation
• Drive decisions and prioritize allocation of resources based on a deep understanding of schedule dependencies and financial impacts
• Maintain a understanding of the overall state of the energy storage market in CAISO, including regulatory and competitive matters, to inform development decisions
• Track project progress through key development milestones, managing schedules and budgets, and coordinating across disciplines within the Company
• Manage and/or support due diligence activities for acquisitions
• Manage negotiation of lease/purchase options and agreements for site control
• Coordinate engineering activities in pursuit of permits and as required for interconnection matters
• Work closely with engineering team in support of design and EPC process

What You’ll Bring

• Bachelor Degree in Business, Construction, Finance, Economics, Engineering, Environmental, Science, Management, or another Analytical field required
• Minimum of seven (7) years’ of work experience of which a minimum of five (5) years’ experience in CAISO or other Independent System Operator “ISO” with energy storage or renewable energy development
• Demonstrated success and experience developing utility scale energy storage and/or renewable energy projects, within CAISO or other ISO
• Familiarity with relevant state, county and city codes, procedures and regulations required by local planning and building departments
• Experience preparing, negotiating, and closing commercial agreements including development agreements, site control agreements, consulting and service agreements, interconnection, and power sales agreements
• Understanding of the CAISO market or other ISO with particular focus on interconnection, regulatory and offtake matters
• Ability to evaluate development status and efficiently inform critical decision making with management

Additional Details

Must be available to travel domestically up to 30% of the time with the need for some overnight trips

Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $134,400.00 – $207,000 USD, annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone. 

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

This role is eligible for sponsorship.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

About ENGIE

ENGIE is a global reference in low-carbon energy and services. Every day in the UK and Ireland, more than 1,200 colleagues produce, store, procure, transport and sell energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by our purpose of positively contributing to the energy transition. ​

​

We supply 17,000 business customers of all sizes - enough energy to power the equivalent of 1.1m homes.  We have a corporate commitment of Net Zero Carbon by 2045.  We now invite you to join us in our journey to Net Zero Carbon.

About the role:

You will be accountable for the achievement and delivery of the required sales targets for a large number of high value TPI’s ensuring that the team achieves its required sales targets. 

You will lead a team of account managers as part of the Enterprise Sales Team, managing a number of key relationships to ensure that their value is maximised at all times, providing a high level of service and recognising and developing commercial opportunities to deliver the require sales targets. This will involve owning and managing a large number of TPI relationships with a wide and diverse customer portfolio and requirements. 

Working with other departments you will ensure that a high level of services is provided to both the internal and external customers at all times

This is a hybrid role to be based in our Leeds office.  A competitive salary and excellent benefits package are on offer.

Summary of Key Accountabilities:

• Delivery of the business plan sales targets including: 

• Delivery of Sales Margin for a team of Enterprise Account Managers 
• Delivery of gas & electricity volumes for Enterprise Account Managers 

• Leading and developing a team of Account Managers, ensuring that personal and team targets objectives are achieved. 
• Management of a portfolio of existing TPI’s, ensuring development and maintenance of good working relationships, regular communications at the appropriate level.  
• Working with the Head of Enterprise Sales to actively manage TPI risk profile  
• Implementation of a Business Development and engagement programme for new TPI’s.  
• Working with the Sales Management team to develop and implement the appropriate strategies to maximise the value with these TPI’s. 
• Contribution to the wider sales strategy, working with the marketing team to develop products, propositions and campaigns to deliver the required sales targets and wider Engie objectives. 
• Negotiation and implementation of commercial terms, ensuring all TPI’s have a valid agreement.   
• Ensure TPI Compliance, input into the development and roll out a TPI Compliance Programme including pro-active complaint management.  
• Effective communication with key stakeholders across other departments, to drive improvements to business process and drive efficiencies. 

Skills and Experience

• Experience of the UK Energy Market with special reference to Retail. 
• Proven track record of sales techniques and optimisation, across a wide variety of sales segments. 
• Excellent people management skills, with demonstrable ability to lead and motivate a team.
• Strong interpersonal and communication skills, ability to build and maintain relationships with both internal and external stakeholders.
• Excellent presentation and report-writing skills. 
• Analytical skills using Microsoft Office tools. 
• Ability to resolve complex issues. 

Qualifications:

• Degree level or equivalent 

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.

Hybrid Working

• Bonus Programme
• Healthcare Cash Plan
• Employer Pension Contribution
• Healthcare Cash Plan
• myENGIE Benefits
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

Exciting Opportunity: Senior Business Transformation Analyst (LEEDS) - 12 month FTC

About ENGIE UK 

ENGIE, one of the biggest energy firms in the world, is a global leader in decarbonisation and committed to delivering the energy transition through the alliance of molecules and electrons.  

It’s been a leader in the UK energy market for more than 20 years. Our team of 1,200 colleagues work across the energy value chain, procuring, producing, storing, transporting and distributing energy, while providing decarbonisation solutions for regional authorities, companies and individuals. We’re united by a shared purpose to champion zero carbon energy and positively contribute to the energy transition. 
 

Purpose of the Job 

The Senior Business Transformation Analyst’s role is to support in the delivery of initiatives aligned with ENGIE’s Strategy. They will drive, plan, design, develop & launch efficient business processes 

and operating models that support all functions across the business. This will be achieved through leading a 

team of Transformation Analysts to reduce cost to serve, improve customer journeys and support the delivery of key programmes. 

Key Responsibilities:

• Lead and develop a team of Transformation Analysts. 
• Support the Change Manager to impact assess the level of analytics required and subsequent resource planning for all new change initiatives / key programmes. 
• Ensuring benefit cases have been captured across each initiative / project & assessing benefit realisation following deployment. 
• Drive a culture of continuous improvement that reduces cost to serve and improves the customers end to end journey. 
• Support the business in understanding and creating high performing teams 
• Continually develop the Transformation Analysts in the latest tools and technics 
• Ensuring all business improvements / changes consider the customer at the centre of all delivery, apply lean principles throughout. 
• Ensuring business end to end process documents and operational guides are updated in preparation for business change. 
• Having strong technical skills, business intelligence, and a full understanding of the needs of the customer. 
• Adherence to internal change processes and risk frameworks. 

Qualifications & Experience:

• Educated to A-level standard, degree level or equivalent - preferred but not essential 
• Good writing/communication (GCSE English, Maths) 
• Desirable to have or be undertaking learning towards certification in Lean / Lean Six Sigma / Scrum / IIBA /Change Management. 
• Minimum 5 years of experience of identifying and implementing business improvements, demonstrating the ability to influence and motivate. 
• Previous experience of the Energy Industry desirable, preferably Electricity & Gas in a B2B market. 
• Proven ability to organise and produce work to tight deadlines. 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Title: Solar Business System (SBS) Team Lead

Team: Commercial

Reporting Line: Operational Marketing Manager

Location: Lagos, Abuja, Ibadan, Ilorin & Benin

Job Overview

• This position will be part of the SBS  Sales team across any region of operation in Nigeria (focus now 5 cities outlined above).
• The SBS Team Lead role is commission based. This will be in line with the applicable commission scheme notified by Mysol from time to time, upon meeting standard earning metrics.
• Reporting line and duty station may change over time to reflect the Scope of Duties and the needs of the company.
• The SBS Team Lead will have adequate knowledge of solar business systems, business development, retail customer relationship management.

Key Responsibilities:

• Drive SBS USP education of prospective customers at organized retail outlets with a view to generating leads & on the spot sales
• Ensure timely cascade of leads generated to the customer experience & sales operations units for conversion follow up
• Manage the sales process of MysolBoss products to potential and new customers in the designated territory.
• Supervise the sales transactions and ensure timely and accurate remittance of proceeds according to company policies & support monthly SBS inventory audits
• Utilize allocated funds judiciously to support sales activities, maximizing their impact on revenue generation, sales volume improvement and market expansion.
• Formulate and execute operational sales strategies within the assigned area, aligning with targets set by the Operational Marketing Manager alongside Sales Operations unit.
• Proficiency in pitching, sales conversations, closing techniques, and fostering enduring customer relationships.

Required Skills and Experience

• 1-2 years of SBS sales experience.
• Good communication skills with ability to state messages clearly, using language that is comprehensible to others.
• Relevant experience in selling solar products.
• Organized convenience (Modern Trade) sector exposure would be an advantage
• Strong problem-solving, planning, a team player and highly organized.
• Ability to manage relationships with different stakeholders to resolve issues of moderate complexity.
• Ability to react quickly to changing priorities.

Qualifications

• Leadership capabilities and ability to successfully deliver exceptional service in relation to terms and conditions of the contract.

About ENGIE

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet. If you’re excited about making an impact, we invite you to join our journey to build tomorrow’s low carbon energy systems and meet the challenges of climate change.

About the Role

The job holder will be responsible for supporting the commercial optimisations of development projects.

This is a Hybrid role assigned to our London office where the successful candidate would be based two days a week.

On offer is a competitive salary and benefits package and the chance to make a difference in the energy transition.

Summary of key responsibilities

• Identifying new business opportunities , securing the land rights and establishing the strategy for delivering value from the site , including commercial , planning , community and technical strategies .
• Assess and advise on markets and technologies to ensure that the next generation of sites are targeted at strong market opportunities .
• Management of all relationship with and contractual obligations with landowners and manage all land aspects through design, planning, financial close and construction phase

Knowledge and skills:

• Conversant with Route-to-Market optionality’s, including CFDs, corporate PPAs for an renewable projects
• Detailed understanding of UK electricity sector and regulations
• Ability of optimise costs , both capital and O&M
• Good understanding of the  sector landscape  and relevant stakeholders like off takers , contractors etc

• Good understanding of land acquisition, grid connection and planning consent process /principles 
• Understanding of EPC contracting structures and tendering processes
• Intimate knowledge of capital costs and O&M costs linked to PV /onshore wind and batteries
• Conversant with investment principles linked to renewable projects
• Conversant with project financing principles
• Financial modelling experience is desirable, not mandatory
• Ability to proactively work to deadlines on multiple projects concurrently
• Fluency in English is required
• Proficiency in MS Office with advanced knowledge of power-point, excel, and MS Project

Experience/Qualifications

• Prior experience of having developed renewable projects in UK with specific experience of:
  • Identifying / acquiring land
  • Achieving grid connection
  • Obtaining planning consents
  • Originating corporate  PPAs
  • Participating in CFD auctions
• Degree qualified with relevant professional body qualifications or equivalent experience.
• UK Drivers Licence and ability to travel nationally

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid Working
• Bonus Programme
• Healthcare Cash Plan
• Employer Pension Contribution
• Healthcare Cash Plan
• myENGIE Benefits
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need.

Job Title: Credit Risk Compliance Specialist

Department: Global Customer Finance

Reporting Line: Head of Credit Risk & Compliance Management

Location: Any EEA country of operation or Berlin (Germany)

Job Grade:15

About ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.

https://www.linkedin.com/company/3055106

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Risk Management Team of Global Customer Finance, we work on the standards, systems, tools and workflows employed by EEA’s country operations to analyse, manage and direct EEA’s portfolio quality as guided by the relevant Company Policy and business objectives.
• The Credit Risk Compliance Specialist plays a key role in advancing EEA’s approach to credit risk management. The role supports the Global Customer Finance function, specifically the Credit Risk Management team, to map countries’ risk management practices in different areas of the credit risk management cycle, including fraud prevention and related mitigation. The Credit Risk Compliance Specialist compares the actual practices with the applicable policies (i.e. EEA Credit Risk Management Framework) and standards (i.e. Standard Operating Practices), highlights emerging gaps and drafts corrective plans, policies and/ or country guidelines in cooperation with global and local teams to tackle those gaps, develops a credit risk compliance management framework and related monitoring tools and routines. Moreover, the Credit Risk Compliance Specialist supports, and where appropriate takes the lead, in implementing actions directed at improving credit risk as agreed during the Country Credit Risk Committees.

Key Responsibilities

• Credit Risk Mapping and Routines
  • Credit Risk Mapping. Develop, together with the global and country Customer Finance teams, credit risk mapping tools and routines to identify country- or product-specific credit risk management priorities; ensure reference to EEA Credit Risk Management Framework and existing Standard Operating Practices.
  • Compliance Assessment. Continuously conduct internal assessment of and timely reporting to Global Customer Finance and country management teams on any non-compliance issues.
  • Compliance Reporting. Contribute to the Country Credit Risk Reports and Country Credit Risk Committee meetings by reporting on compliance subjects.

• Credit Risk Non-Compliance Mitigation
  • Non-Compliance Response. Develop, together with credit process stakeholders and management teams, countermeasures to prevent and/ or to respond to non-compliance instances.
  • Non-Compliance Mitigation. Support the local teams to implement non-compliance mitigation actions (e.g. through drafting action plans, providing leadership and follow-up routines in action plan implementation, adjustment or strengthening of credit management routines, etc.).
  • Compliance Monitoring Tools. Ensure that country stakeholders have access to credit risk compliance monitoring tools and that such information is processed to inform decision making and action plans.
  • Mitigation Circle. Collaborate with stakeholders to identify areas for improvement and potential for innovation in EEA’s processes, standards, tools, etc.

• Knowledge Sharing & Capacity Development Support
  • Compliance Best Practice Standards. Train and communicate on credit risk policy standards, tools and compliance best practice standards to country teams across multiple departments and levels of the business. Document and share credit risk compliance insights and best practices
  • Credit Risk Training Content. Support development and delivery of credit risk training content for MySol Academy; MySol Guide and other credit-related training initiatives.
  • Compliance Monitoring Tools. Where appropriate, provide country teams and Global CF with insights and recommendations coming from analysis of reports and monitoring tools to give important context, inform decisions and action plans.

• Stakeholder Management
  • Point of Contact. Serve as a lead point of contact for countries’ Head of Customer Finance departments in matters related to credit risk management compliance.
  • Strategy Contributor. Contribute to the overall strategy and priorities of EEA Customer Finance and country-specific strategies (in some cases, leading or guiding this process) related to Credit Risk compliance.

• Fostering Credit Culture
  • Credit Culture. Foster a strong credit culture and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
  • Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit risk management and compliance. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
  • General Capacity Development. Directly support capacity development on credit risk management and compliance topics, e.g. through recruitment, onboarding and training.

Qualifications and Skills

Experience:

• 4+ years of professional experience in financial services, compliance, internal audit or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 2+ years of domain experience in compliance management, credit risk management, or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus.
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance, data management; portfolio management) is a plus.

Language(s):

• English written and spoken fluency required
• French, Swahili or Portuguese is a plus

Technology:

• Proficiency with standard Microsoft Office software packages is required
• Working knowledge familiarity with Tableau or other data visualization tools is required
• Experience with mobile and digital tools for field operations is a plus
• Desire and aspiration to expand knowledge of SQL or other statistics packages is a plus

This position involves 20% to 40% business travel to other EEA countries of operation as well as occasional travel for department or functional workshops or representation of ENGIE Energy Access.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Title: Credit Risk Manager

Department: Global Customer Finance

Reporting Line: Head of Credit Risk & Compliance Management

Location: Any EEA country of operation or Berlin (Germany)

Job Grade: 16

About ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.

https://www.linkedin.com/company/3055106

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Risk Management Team of Global Customer Finance, we work on the standards, systems, tools and workflows employed by EEA’s country operations to analyse, manage and direct EEA’s portfolio quality as guided by the relevant Company Policy and business objectives.
• The Credit Risk Manager plays a crucial role in managing and enhancing the quality of ENGIE Energy Access's credit portfolio across EEA’s countries of operation. Reporting to the Head of Credit Risk Management, this role entails supporting on the conceptualization, scoping and design of credit risk management strategies, frameworks and tools to optimize portfolio performance and mitigate risk.
• On a day-to-day basis, the Credit Risk Manager works closely with country teams, the Global Customer Finance team, and adjacent departments (especially Strategic Marketing and Digital) to assess portfolio performance and to ultimately refine credit risk policies, procedures, tools, and compliance frameworks. In this context, the Credit Risk Manager provides process-level expertise to select EEA country operations and other Global departments on Credit Risk Management in general, and on core processes, operating frameworks and standards directly managed by the role holder.

Key Responsibilities

• Credit Risk Management: Principles and Standards
  • Policies, Standards & Procedures. Contribute to the documentation, implementation & maintenance of EEA-wide Policies, Standard Operating Procedures (SOPs) and other core materials related to how our markets should organize their credit risk management function, how to set their respective agenda and how to design related specific workflow for which the role owner was appointed as process owner or custodian.
  • Strategy & Planning. In close cooperation with the Head of Credit Risk Management, monitor compliance with and performance against agreed Credit Risk Management targets. Contribute to corrective action and technical solutions conducive to support swift implementation of agreed corrective action.
  • Credit Risk Assessment. Conduct regular desktop and field-visit-based Credit Risk Assessments of country operations, providing insights and recommendations for improving credit risk management practices, e.g. risk inventory, risk limits systems, entity management interview and documented risk mitigation strategies.
  • Credit Risk Management Framework. Contribute to EEA’s Credit Risk Management Framework for internal use and implementation across the operation. Assistance in developing and implementing credit risk management policies, standards, and procedures across all EEA markets, as well as assessment and review of corrective measures emerging from the constant portfolio monitoring activities and reporting. Ensure that corrective measures are aligned with EEA’s Credit Risk Management Framework, Credit Risk Compliance Framework and EEA’s credit risk appetite and business objectives.

• Credit Risk Management: Agenda, Priorities and Reporting.
  • Credit Risk Reporting and Monitoring. Manage and iterate a credit risk monitoring system pivoted around the Country Credit Risk Reports and related Country Credit Risk Committee meetings involving the country management teams. Inform Executive strategic decision-making processes through the Global Credit Risk Report and related Global Credit Risk Committee meetings involving key decision-makers at SLT level.
  • Portfolio Quality Monitoring and Reporting. Monitor portfolio quality by analyzing key performance indicators (KPIs) such as PAR1+, delinquency rates, and write-offs. Prepare and deliver detailed reports to the Head of Credit Risk & Compliance Management, Global CF Team and the country teams.
  • Action Plans. Collaborate with country teams to develop and implement action plans aimed at achieving credit risk management targets. Provide ongoing support and guidance on executing these plans effectively.
  • Customer Assessment and Portfolio Management Tools. Support the development, testing, debugging, implementation and ongoing refinement of credit risk management tools and systems, including customer assessment models and portfolio management tools.
  • Capacity Building. Provide training and capacity development support to country-level credit teams. Develop training materials and deliver workshops to enhance credit risk management skills and knowledge.
  • Cross-Functional Collaboration. Work closely with adjacent departments such as Strategic Marketing, Digital, and Data Analytics to ensure a comprehensive approach to credit risk management.

• Fostering Credit Culture
  • Credit Culture. Foster a strong credit culture built on credit risk awareness and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
  • Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit operations, credit risk management and compliance. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
  • General Capacity Development. Directly support capacity development on credit risk management topics, e.g. through recruitment, onboarding and training.

Qualifications and Skills

Experience:

• 5+ years of professional experience in finance, microfinance, retail credit or a related field.
• 3+ years of domain experience in credit risk management, portfolio management or data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. risk management, portfolio management, microfinance) is a plus.

Language(s):

• English written and spoken fluency required
• French, Swahili or Portuguese is a plus

Technology:

• Proficiency with standard Microsoft Office software packages is required
• Experience with Tableau or other data visualization tools is required
• Familiarity with SQL or other statistics packages is a plus

This position involves 20% to 40% business travel to other EEA countries of operation as well as occasional travel for department workshops, functional workshops, training or representation of ENGIE Energy Access.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Title: Credit Operations Manager

Department: Global Customer Finance

Reporting Line: Credit Operations Lead

Location: Any EEA country of operation or Berlin (Germany)

Job Grade:16

About ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030.

https://www.linkedin.com/company/3055106

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Operations Team of the Global Customer Finance function, we work on operational standards, workflows, systems and tools for EEA’s dedicated call centers, field teams and back-office teams to help support customer repayment.
• The Credit Operations Manager provides proactive, informed and results-oriented support to country Customer Finance departments (specifically Heads of Customer Finance and Credit Operations Managers) on all areas related to achievement of Customer Finance and Credit Operations targets, including: strategic planning, performance monitoring & analysis, action plan development and implementation, adoption of EEA standard tools and processes, day to day workflow management and monitoring, operational excellence, and capacity planning and development.

Key Responsibilities

• Operational Excellence in Credit Operations. The role is responsible for informing the operating practice and for ensuring the adequacy of processes, systems, tools and team capacity in each EEA market to execute across the credit cycle:
  • Standards, Policies & Procedures. Conceptualize, document & maintain EEA-wide Standard Operating Procedures (SOPs) and other Credit Operations workflow documents.
  • Digital System & Tools. Materially support the translation of Credit Operations workflows and standards into Digital development specifications for internal mobile applications, call center tools, the loan management system and back-end data management platforms.
  • Localization & Configuration. Provide direct support to countries in the localization of strategies, processes and standards related to credit operations.
  • Standards Adoption. Provide direct support in change management and for the adoption of standards, tools and practices related to credit operations workflows as they are rolled out.
  • Training, Performance Management and Incentives. Support the translation of credit operations processes and of the escalation framework into global standards.
  • Innovation. Where appropriate, lead or support in process design, piloting and scaling of workflows, tools, and other credit cycle innovations.

• Country Level Planning & Implementation
  • Annual Planning. Contribute materially to the annual strategic CF planning process and at the country level regarding credit operations.
  • Action Plans. Provide direct support to EEA markets on regular action plan development to drive achieving credit targets of the business.
  • Turnaround Scenarios. Where needed, provide focused attention and support to underperforming countries in turnaround scenarios related to credit performance.
  • General Implementation & Support. Provide direct support and coordination especially for those markets with limited planning or execution capacity or where implementation is dependent on CF Global tools and systems.
  • Day-to-Day Support & Troubleshooting. Provide material support, backstopping and troubleshooting both for day-to-day credit operations and change management.

• Monitoring, Analysis & Insights
  • Performance Reporting. Design credit operations reports and dashboards for real-time, accurate KPI tracking across the credit cycle.
  • Performance Analysis. Conduct regular analysis of credit operations and drive insights for decision makers. This includes root cause analysis for underperformance, identifying opportunities for improvement in team performance, analyzing process efficiency and effectiveness, or more generally evaluating opportunities in the customer journey.
  • Best Practices and Insights. Regularly share information and work with country teams to capture and document better and best practices, case studies or other insights.
  • Compliance. Work with credit stakeholders to ensure compliance and quality assurance routines and reporting are in place for core activities.
  • Cross-Functional Service Level Monitoring. Support monitoring of cross-functional processes or services and agree on service level standards and escalations. Work with stakeholders to close material operational or service gaps where identified.
  • Ad Hoc Research & Analysis. Support ad-hoc or ongoing research & analysis related to credit operations across the credit cycle.

• Fostering Credit Culture
  • Credit Culture. Foster a strong credit culture and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
  • Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit operations. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
  • General Capacity Development. Directly support capacity development on credit operations topics, e.g. through recruitment, onboarding and training.

• Cross-Functional Stakeholder Management
  • Internal Stakeholder & Relationship Management. Create and maintain positive working relationships with internal stakeholders within country and global teams, effective lines of communication, and strong empathy for our internal customers.
  • Internal Advocacy. In alignment with the Credit Operations Lead, represent CF’s credit operations perspective vis-à-vis other Group functions.

Qualifications and Skills

Experience:

• 5+ years of professional experience in credit operations, portfolio management or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 3+ years of domain experience in credit-related project management or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus.
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance or portfolio management) is a plus.

Language(s):

• English written and spoken fluency required
• French, Swahili or Portuguese is a plus

Technology:

• Proficiency with standard Microsoft Office software packages is required
• Experience with Tableau or other data visualization tools and approaches is a plus
• Experience in financial product development and/ or in development of digital and mobile tools for usage by call centers or field-based teams is a plus
• Ability to develop SQL queries and/ or experience with statistics packages is a plus

This position involves 30% to 50% business travel to other EEA countries of operation as well as occasional travel for department or functional workshops or representation of ENGIE Energy Access

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!