About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 1.9 million customers, and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

Job Purpose 

Responsible for leading and managing a team of Acquisition & Collection Agents, Installation Technicians, Dual Contractors, and their customers – responsible for the full customer cycle i.e., Acquisition, Collect, Recover, Maintain, and Fulfil.

Responsibilities

• Business Management
  • Develop and implement the acquisition operational strategies within the allocated Region, as well as align with the Region acquisition targets.
  • Organizing acquisition activities and functions in the field to achieve targets, revenues, and desired quality of acquisition.
  • On-time and high-quality system installations at the customers’ premises or any other location as directed by ENGIE Mobisol.
  • Train Acquisition Agents, Dual Contractors, Collection Agents, Installation Technicians, Maintenance Technicians, and in applicable policies, guidelines, processes, and procedures.
  • Organizing and facilitating regular team meetings according to guidelines provided by Zonal Business Manager standards.
  • Mentoring each Acquisition Agent, Installation Technician, Maintenance Technician, Dual Contractor to enhance operational performance, motivation, and engagement.
  • Training and coaching of Acquisition Agents on topics including pitching, acquisition conversation, negotiations, closing, and building of strong and long-lasting relationships with customers.

• Stock Management and Coordination (this applies to the MySolShop and 3PDs assigned to your Area:
  • Provide weekly, monthly, and quarterly shop inventory status reports to the Inventory and Logistics teams.
  • Conduct monthly, quarterly, and End-of-Year physical stock audits (stock-taking) for the shop and/or 3PDs.
  • Responsible and accountable for the stock (New, Repossessed, Returns, Spare parts, and Demos) in the shops and/or the 3PDs.
  • Responsible and accountable for stock losses in the shops and/or 3PDs and for the recovery of the stock losses.
  • Adhere to and abide by the Asset Management and HSE policies of ENGIE Energy Access Tanzania.

• Managing Installation Technicians and MINTs
  • Coordinate Installation Technicians and Maintenance technicians to ensures systems are installed and maintained.
  • Support recruitment of new Installation and maintenance technicians in the acquisition Region.
  • Prepare the monthly installation monitoring report for the Zonal Service Coordinator
  • Review Control monthly commission payments and payroll follow up on faulty installations and inform Finance Department about deductions.
  • Ensure repossessions are aligned and coordinated effectively and efficiently with focus to both customer and business profitability
  • Identify the need for and recruit new contractors with support from Service Network Team Leader
  • Responsible for disciplinary for installations and maintenance technicians

• Portfolio Monitoring: 
  • Gathering benchmark data for assessment purpose and analysis of causes of portfolio deterioration.
  • Conduct initial assessment to establish the applicant's character to eliminate the risk of default.
  • Managing assigned portfolio by attending work-out categories that should be applied to customers in late repayment such as recovery, extension of grace period, rescheduling, or repossession.
  • Providing regular portfolio, compliance and routing report to the Supervisor as required
  • Ensure remedial action is taken when required to keep performance in line with business objectives.
  • Completing assigned tasks in line with applicable policies, guidelines, processes, and procedures.
  • Review and update credit and loan files.
  • Weekly planning and conducting field visits to undertake loan workout activities such as recovery, rescheduling or repossession and further find out why customers are not repaying and advise them on repayment options.
  • Handle customer complaints and take appropriate action to resolve them.
  • Follow up and solving all difficult cases that may involve missing customers, theft, forgery etc.
  • Informing and reporting to ZBM about weekly routing, field visits, and difficult customer cases which need either in-depth negotiation or legal measures.

• Subordinates Effectiveness: 
  • Managing the daily work and activities of shop acquisition and collection agents.
  • Deal with complex scenarios that may occur at the shop such theft, fire, violence etc.
  • Participating in the recruitment of new acquisition and collection agents and training of new and agents. 
  • Conduct periodic performance review of acquisition and collection agents.  

• Other  
  • Ensure Health, safety and environmental standards are adhered to, through Zonal Service Coordinators.
  • Undertaking any other duties which may be assigned by the Supervisor.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Key Accountabilities:

1. Acquisition
2. Collections
3. Active Customers (Portfolio) Management
4. Customer Retention and Churn Management
5. Hub Profit & Loss Management

Knowledge and Skills

Experience

• 2+ years of relevant sales and operational management experience in a medium sized company
• Previous experience in a managerial position is an added advantage. 
• Experience in Customer Relationship Management
• Previous experience in Credit Management activities/roles

Qualifications

• Degree and/or experience in Sales and marketing, Business Administration, Microfinance or its equivalent.
• Ability and passion for coaching and training. 
• Strong ability in planning and organization. 
• Excellent Verbal communication skills with customer focus.
• Willing to travel/be assigned to work in any geographic area in Tanzania. 

Language(s): 

• Fluency in Swahili and English languages with excellent verbal communication skills.  

Technology:

• Experience in using Microsoft applications, computer, and smartphone literate.  

We thank all applicants for their interest, however, due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal-opportunity employer, promoting diversity, and is committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements, and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement, or citizenship. Our differences are our strengths! 

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 1.9 million customers, and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

Job Purpose 

Responsible for leading and managing a team of Acquisition & Collection Agents, Installation Technicians, Dual Contractors, and their customers – responsible for the full customer cycle i.e., Acquisition, Collect, Recover, Maintain, and Fulfil.

Responsibilities

• Business Management
  • Develop and implement the acquisition operational strategies within the allocated Region, as well as align with the Region acquisition targets.
  • Organizing acquisition activities and functions in the field to achieve targets, revenues, and desired quality of acquisition.
  • On-time and high-quality system installations at the customers’ premises or any other location as directed by ENGIE Mobisol.
  • Train Acquisition Agents, Dual Contractors, Collection Agents, Installation Technicians, Maintenance Technicians, and in applicable policies, guidelines, processes, and procedures.
  • Organizing and facilitating regular team meetings according to guidelines provided by Zonal Business Manager standards.
  • Mentoring each Acquisition Agent, Installation Technician, Maintenance Technician, Dual Contractor to enhance operational performance, motivation, and engagement.
  • Training and coaching of Acquisition Agents on topics including pitching, acquisition conversation, negotiations, closing, and building of strong and long-lasting relationships with customers.

• Stock Management and Coordination (this applies to the MySolShop and 3PDs assigned to your Area:
  • Provide weekly, monthly, and quarterly shop inventory status reports to the Inventory and Logistics teams.
  • Conduct monthly, quarterly, and End-of-Year physical stock audits (stock-taking) for the shop and/or 3PDs.
  • Responsible and accountable for the stock (New, Repossessed, Returns, Spare parts, and Demos) in the shops and/or the 3PDs.
  • Responsible and accountable for stock losses in the shops and/or 3PDs and for the recovery of the stock losses.
  • Adhere to and abide by the Asset Management and HSE policies of ENGIE Energy Access Tanzania.

• Managing Installation Technicians and MINTs
  • Coordinate Installation Technicians and Maintenance technicians to ensures systems are installed and maintained.
  • Support recruitment of new Installation and maintenance technicians in the acquisition Region.
  • Prepare the monthly installation monitoring report for the Zonal Service Coordinator
  • Review Control monthly commission payments and payroll follow up on faulty installations and inform Finance Department about deductions.
  • Ensure repossessions are aligned and coordinated effectively and efficiently with focus to both customer and business profitability
  • Identify the need for and recruit new contractors with support from Service Network Team Leader
  • Responsible for disciplinary for installations and maintenance technicians

• Portfolio Monitoring: 
  • Gathering benchmark data for assessment purpose and analysis of causes of portfolio deterioration.
  • Conduct initial assessment to establish the applicant's character to eliminate the risk of default.
  • Managing assigned portfolio by attending work-out categories that should be applied to customers in late repayment such as recovery, extension of grace period, rescheduling, or repossession.
  • Providing regular portfolio, compliance and routing report to the Supervisor as required
  • Ensure remedial action is taken when required to keep performance in line with business objectives.
  • Completing assigned tasks in line with applicable policies, guidelines, processes, and procedures.
  • Review and update credit and loan files.
  • Weekly planning and conducting field visits to undertake loan workout activities such as recovery, rescheduling or repossession and further find out why customers are not repaying and advise them on repayment options.
  • Handle customer complaints and take appropriate action to resolve them.
  • Follow up and solving all difficult cases that may involve missing customers, theft, forgery etc.
  • Informing and reporting to ZBM about weekly routing, field visits, and difficult customer cases which need either in-depth negotiation or legal measures.

• Subordinates Effectiveness: 
  • Managing the daily work and activities of shop acquisition and collection agents.
  • Deal with complex scenarios that may occur at the shop such theft, fire, violence etc.
  • Participating in the recruitment of new acquisition and collection agents and training of new and agents. 
  • Conduct periodic performance review of acquisition and collection agents.  

• Other  
  • Ensure Health, safety and environmental standards are adhered to, through Zonal Service Coordinators.
  • Undertaking any other duties which may be assigned by the Supervisor.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Key Accountabilities:

1. Acquisition
2. Collections
3. Active Customers (Portfolio) Management
4. Customer Retention and Churn Management
5. Hub Profit & Loss Management

Knowledge and Skills

Experience

• 2+ years of relevant sales and operational management experience in a medium sized company
• Previous experience in a managerial position is an added advantage. 
• Experience in Customer Relationship Management
• Previous experience in Credit Management activities/roles

Qualifications

• Degree and/or experience in Sales and marketing, Business Administration, Microfinance or its equivalent.
• Ability and passion for coaching and training. 
• Strong ability in planning and organization. 
• Excellent Verbal communication skills with customer focus.
• Willing to travel/be assigned to work in any geographic area in Tanzania. 

Language(s): 

• Fluency in Swahili and English languages with excellent verbal communication skills.  

Technology:

• Experience in using Microsoft applications, computer, and smartphone literate.  

We thank all applicants for their interest, however, due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal-opportunity employer, promoting diversity, and is committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements, and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement, or citizenship. Our differences are our strengths! 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa 

Job Purpose/Mission  

Responsible for overseeing and managing EEA's overall supply chain, logistics & product strategy to maximize process efficiency, productivity and business profitability.  The role is also responsible for playing a crucial role in developing and maintaining good relationships with key internal and external stakeholders involved in the Operations, Supply Chain & Product process. S/he will work directly with the sales, customer service and engineering teams (Global & Country) to design, test, execute, analyse, and refine innovative operations systems and processes at Engie Energy Access while having significant impact on the P&L. 

This role has a large team management demand to products, lead production, logistics, inventory management, quality assurance, and refurbishment / repair teams of over 30 team members and continuously build the team for scale and efficiency. S/he is expected to create a culture of teamwork with a focus on quality, honesty, and integrity and hold the team accountable to those standards. To ensure success in this robust design and team training in collaboration with customer experience and commercial teams for full team focus on inventory management, minimizing shrinkage, health & safety, etc is expected. 

Responsibilities 

Inventory & Logistics Management & Process Improvement. 

• Forecast and complete monthly inventory orders from China (6-month lead time) through S&OP process 

• with key stakeholders to ensure adherence to mandated max. and min. country 

• stock levels. 

• Management of cost of production / kitting, distribution, warehousing, and other operations 

• expenses within budget but ensuring operational effectiveness. 

• Monitor and evaluate internal operation processes by collecting feedback from 

• stakeholders to continually evolve and improve our operations to better support. 

• the organization and our customers. 

• Effectively manage shrinkage rates and ensure process design and improvements are in place and constantly updated to minimize shrinkage in the warehouse (s) and in the field / at points of sale. 

• Implement strategies to control and reduce Slow and Obsolete Inventories to maximize inventory working capital optimization efforts in Zambia. 

• Build and maintain strong process structures for the coordination of periodic stock counts, audits and reconciliation with Finance team from physical count to ERP system (SAP) to internal inventory and sales database. 

• Strong coordination of up & down dream supply chains ensuring no delays or resulting stock outs. 

• Critically assess in-county logistics options, distribution routes, and costs to optimize supply chain efficiency of solar power systems, accessories, and after-sales service items. 

• Develop improvements for our last-mile sales and distribution processes and mechanisms to reduce/minimize the cost of distribution, cost of sale, and inventory shrinkage. 

• Ensure Compliance with Health, Security and Safety measures across all Operations & Products teams. 

Warehousing and Production / Kitting 

• Develop warehouse operations systems by determining product handling and storage, warehouse design by planning layout, product flow, and product handling systems. 

• Lead the scale up of operations at all warehouses and production facilities to maximize efficiency and reduce costs 

• Implement and continuously manage organizational best practices at the main warehouse and additional offsite storage facilities to ensure accurate stock records, maximize space usage and minimize costs. 

• Oversee production, quality assurance, inventory management teams and facilities to ensure high quality product outputs of sellable inventory and timely stock preparation and delivery. 

• Oversee refurbishment to ensure high quality product repair and refurbishment for customer service in the field and oversee refurbishment of items to be re-used as swap stock or re-sold to customers. 

Product Management  

• Responsible for the development and implementation of EEA Zambia’s long-term product pricing & strategy plans. 

• Create and curate the unit economics for your country’s product catalogue and pricing for Solar Systems and other upgrades:  

• Full ownership of R&D budget creation and evaluation  

• Drive cross-functional strategic initiatives and conduct strategic research by working with all other departments to implement these initiatives and ensure key milestones are achieved.  

• Support Global Software teams to develop, deliver and market EEA’s digital management service and other software products that enable sales of our core products.  

• Be local support for all digital products and main business contact for improvements and measurement working to improve efficiency and adoption of digital tools.  

• Support in-country digital support through trainings, onboarding, and query resolution.  

• Identify strategic issues, develop hypothesis, and communicate insights and recommendations to key decision-makers. 

• Drive product strategy for the depletion of Slow and Obsolete items. 

Customer Insights & Innovations 

• Evaluate industry trends and conduct a regular competitive landscape analysis of the solar home system market and energy sector in Zambia.  

• Identify, lead, and manage the development and implementation of innovative approaches to business challenges.  

• Work with teams across the company to deliver innovative solutions and improvements to enhance competitiveness and efficiency.  

• Undertake specific ad-hoc projects or initiatives at the request of the Country Director with the aim to increase momentum and actively track performance/progress. 

Required Skills & Experience  

• Bachelor’s degree in Finance, Logistics Management, Supply Chain Management, Business administration, Engineering, or a related field  

• Master’s degree in related field is an added advantage. 

• Maintains professional certifications in supply chain planning such as CSCP, CPIM, CLTD, CIPS, ACSIM or other relevant supply chain management association certifications are important. 

• 10+ years of experience in Supply chain, Logistics or Product management, preferably with 5+ years in leadership roles, with a track record of success. 

• Strong strategic thinking skills and a solid understanding of business dynamics  

• A solid understanding of product management tools and processes, including proficiency in agile methodologies, product lifecycle management, market research techniques, and data analysis. 

• Ability to prioritize departmental (SMART) goals and objectives  

• Ability to interpret data and make sound cost efficient decisions where needed, exhibit sound and accurate judgment. 

• Ability to forge positive relationships and communicate effectively with all levels of management and with all departments. 

• Show initiative by undertaking self-development activities, seeking increased responsibilities, and taking advantage of learning opportunities. 

• Excellent communication skills, experience with social media and other distribution channels with a strong command of English – written and oral;  

• Team player with flexibility to work in a dynamic and multicultural team with high interaction across different departments. 

Technology & Tools: 

• Experience with ERP systems such as SAP, NAV, Oracle is important. 

• Experience in implementing systems and adjacent workflows is an added advantage. 

• Experience with other inventory management and warehousing software such as WMS are an added advantage. 

• Advanced user analytics tools such as Tableau, Mzee, PowerBi, Excel, is an important skill for this role. 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Title: Software Engineering Manager

Department: Digital

Reporting line: Head of software Engineering

Location: Kampala or Berlin or Naiorbi

Job Grade: 17

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

Job Purpose/Mission 

EEA is looking for a talented, self-starting tech lead to join the team to help deliver affordable solar power and financial services across Africa. This position offers a great opportunity to work alongside an elite team of engineers and business professionals and directly contribute to the success of a mission driven company with social and environmental impact. Candidates will get the opportunity to work in a diverse technology stack at scale and lead the evolution of at least one of our software products.

Responsibilities

· Line management of a sub-set of the software development team (4-6 direct reports).

· Contract management with external developers(freelancers) in collaboration with Head of Software Engineering

· Work with engineering tech-lead to put in place clear performance management framework and provide actionable feedback and goals for the technical team

· Grow and develop software engineers

• Establish upskilling and training path, growth path
• Structured coaching and mentorship plan
• Institute processes to address performance gaps and ensure the team is technically competent

· Together with tech-lead, ensure effective onboarding of new engineers

· Recruit software team for their pillar and maintain a pipeline of candidates

· Together with tech leads, resource Management to align with key delivery milestones

· Actively participate and understand the ROI of engineering efforts, understand the value creation and the priorities to the business.

· Contributing to team culture (within the product team and broader digital team)

• Communication
• Technical excellence and knowledge sharing
• Team bonding

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great leaders:

· Deliver ambitious results: As a high-performing and accountable leader, you create an environment enabling effective action and bold decisions which contribute to successful delivery of results.

· Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.

· Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.

· Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.

· Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and skills 

Experience:

· At least 7 years of relevant experience of which 2 is in leadership role, with proven track record of leading a high performing engineering team

· Experience in resource management and capacity planning

· Practical and thorough understanding of the various software development methodologies, their application in different contexts and trade-offs

· Experience in hiring, onboarding and maintaining pipeline of engineers. Demonstrated ability to create suitable conditions to retain talent

· Knowledge of developer productivity tools and performance frameworks (DORA, SPACE, DevEx..) in the software space

· Ability to identify and address process gaps, culture issues and conflicts

· Hands-on, senior level competency of full-stack software development using relevant front and backend frameworks

· Entrepreneurial and forward thinking with ability to recognize the impact of technology in business

· Appreciation for detailed source code documentation and organized code structuring

· Software deployment pipelines and best practice (CI/CD)

· Excellent knowledge of computer algorithms and solid computer science fundamentals

Qualifications:

· Bachelors or Masters in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science preferred) or comparable

Language(s): 

· English

· French is a plus

Our Technology stack:

· Web framework: Rails 5 , Django, flask, fastapi

· Mobile: Android Kotlin/Java

· Background task: Sidekiq , Celery, RabbitMQ

· Front-end: ActiveAdmin, VueJS, Angular

· API: Grape, Devise , DRF, FastApi

· TDD: RSpec , PyTest

· Search: Thinking Sphinx

· Storage: MySQL, Mongo, Cassandra, Redis

· Source Control: Gitlab selfhosted for git and CI/CD

· Deployment: Capistrano, Ansible

· Fresh Ideas Always welcome!

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

About ENGIE Energy Access (EEA)

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE Power Corner ; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-africa.com

www.linkedin.com/company/engie-africa

Job Purpose: Mission

ENGIE Energy Access Benin is looking for a dynamic and reliable Inventory Manager with excellent record-keeping abilities to take on a self-contributor role in a rapidly growing company at the front lines of renewable energy and mobile payment technology.

Under the direction of the Head of Operations, the incumbent is responsible for minimizing stock losses by implementing stock control (inventory, documentation of movements) and stock management policies (storage conditions, access control, etc.). He or she ensures that adequate stock is available at all points of sale operated by the company.

S/he ensures that relevant members of the warehouse, customer experience and sales teams are trained to understand their roles and responsibilities in inventory management and are held accountable for inventory loss.

S/he will supervise the team of Field Inventory Coordinators, the Distribution Coordinator and will carry out regular stocktaking of all warehouses in the country (warehouse, service centers, POS, field stock).

S/he will support the field teams through training and evaluation of inventory management processes.

S/he will supervise warehousing and work with the teams to ensure compliance with 6S standards in the country's warehouses.

In collaboration with the Customer Experience, Sales and Finance teams, he/she will use monitoring tools to track and centralize stock levels at the warehouses.

During the inventory, he/she supervises the counting of the items and centralises the various reports in order to compare the physical stock with the stock in the digital system (SAP, Powerhub, etc.), to have any discrepancies justified by the parties concerned within the deadlines and to draw up the final inventory report.

S/he will be responsible for reconciling the stock with the ERP system (SAP) in close collaboration with the financial team.

S/he will be creative, organised, detail oriented and able to solve problems independently.

We are looking for a self-motivated individual with good communication skills and the ability to work as part of a team as there will be a lot of coordination with the Operations, Customer Experience, Sales and Finance teams.

The role requires frequent travel to remote areas of Benin.

Key Responsibilities, Deliverables and Activities

Responsibilities

1. Inventory management and storage space
   • Produce training materials to support the performance of the warehouse team, service centres, sales and their team.
   • Plan and conduct regular support visits to retrain the warehouse, service centre and sales teams on stock management.
   • Ensure that all warehouse, sales and service centre teams receive regular training on stock control policies and their roles and responsibilities in stock management.
   • Work with the warehouse team and the sales and customer experience team to regularly review stock management standards and processes at the warehouses.

2. Inventory flow management

• Monitor stock flows (incoming and outgoing stock in the warehouse, service centers and storage points) 
• Use the physical and digital tracking system to control stock movements
• Monitor stock availability throughout the distribution network, identify the risk of stock-outs and take preventive action to reduce the risk or minimize the impact.
• Establish distribution plans (i.e. decide which products to deliver, in what quantities and to which locations) for all stocking points at regular intervals (weekly, monthly or fortnightly), taking into account sales forecasts, available stock and deliveries.
• Monitor the performance indicators introduced

3. Inventory

• Monitor stock flows (incoming and outgoing stock in the warehouse, service centers and storage points) 
• Use the physical and digital tracking system to control stock movements
• Monitor stock availability throughout the distribution network, identify the risk of stock-outs and take preventive action to reduce the risk or minimize the impact.
• Establish distribution plans (i.e. decide which products to deliver, in what quantities and to which locations) for all stocking points at regular intervals (weekly, monthly or fortnightly), taking into account sales forecasts, available stock and deliveries.
• Monitor the performance indicators introduced

Detailed Responsibilities

• Operation Processes & Controls (20%)

 Stock Taking Control - Ensure that each in Gate & Out gate in the warehouses are recorded in the Books/ Power Hub with appropriate physical support for trackability.

• Inventory Turnover, Reporting, Analytics & Performance Management (30%)

Ensure that the stock flow report’s Data is accurate (Warehouses PK10 & Kpondehou) = 100%.

• SAP Input (40%) – Monitor and post weekly inventory consumption, weekly inventory production and weekly inventory releases/ Delivery to PS. Have the posting validated by Finance approval.

• HSSE (10%)

Adherence to RG 11 (Agent/Casual worker/Intern/Employee) = 0 Variance/ Month.

Required Qualification & Experience

• Bachelor’s degree in business administration / Transport & Logistics. MBA will be an added advantage.
• Minimum of 5 years’ experience in progressive Logistics & Distribution sectors or in related areas.
• Capability to work under pressure.
• Attention to detail and experience reconciling data across multiple sources.
• Adopt a proactive, customer-service oriented approach.
• Highly motivated, self-starting, positive attitude, with intense desire to work hard and make an impact by improving processes.
• Interest in gaining knowledge about inventory, asset classes and process flow.
• Some exposure with statistical, SAP applications and experience with tools including.
• Skill in analyzing data to gain insight and inform decision making.
• Outstanding stakeholder engagement and communication skills, with the ability to develop relationships with key functional leads (especially Customer Finance, Customer Experience and Operations) but also with external strategic commercial & marketing partners.
• Experience with and knowledge of methods to improve business processes to increase efficiency and quality of outcomes.
• Experience related to managing product inventory, including inventory planning and tracking systems.
• Demonstrated passion for our mission, values and customers!

Languages:

• French, English.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Title:  Marketing Manager 

Department: Commercial 

Reporting line:  Head of Commercial 

Location: Kampala 

Job Grade:  HL 16

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission   

ENGIE is seeking a highly motivated and entrepreneurial Marketing Manager to play a leading role in reaching millions of customers in Uganda, extending the customer lifetime with ENGIE and establishing Mysol as a leading consumer brand. As the most senior marketing role at the national level, the successful candidate will manage the marketing department while reporting to the Head of Commercial. The marketing team will work cross-functionally with our sales, credit, customer experience, product development, operations and technical teams. 

This position offers an incredible opportunity to make a direct impact on the lives of the off-grid population in Uganda with little or no access to traditional financing. The right candidate will be a strategic, creative leader and team player, with a big vision and passion for flawless execution. As Marketing Manager, you will be based in Kampala, Uganda with regular travel to the field. You will gain a deep understanding of the ENGIE customer and market and lead critical projects that will transform lives and be crucial to the success of the business. 

Responsibilities:  

Strategy & Planning: 

• Understand key business priorities and create strategic marketing plans targeting different customer segments to help reach ambitious company goals.   
• Continuously refine definitions of customer segments according to demographic information, media consumption patterns and existing customer behavior.   
• Conduct internal and external research that deepens understanding of customer motivation, using the insights gained to develop behavior-changing communication materials.   
• Create ambitious but achievable short and long-term marketing plans, maintaining the flexibility to change course quickly if necessary.   
• Set the marketing budget and manage spending accordingly. 

Creative Production: 
 

• Lead the creation of integrated marketing campaigns, strategic communications projects and public relations plans, ensuring consistent and engaging messaging across multiple channels. 
• Oversee the production of quality communications to existing customers, ensuring we provide the best possible experience throughout the customer journey.  
• Create innovative customer acquisition and retention strategies using non-traditional communication channels such as informal broadcasting, grassroots mobilization etc. 

 
Marketing Operations: 
 

• Lead the design and execution of marketing and communications plans that deliver superior customer engagement across all channels.  
• Oversee the roll-out of marketing and public relations plans, ensuring that all activities are carried out in a timely and effective manner. 
• Ensure a consistent and quality brand presence across all activities, overseeing regular brand audits and material rollouts as materials develop. 

 
Management: 

•  Manage, grow and develop a high-performing team of marketing and communications professionals. 
•  Build the necessary data visualization or other tools to analyze the impact of different initiatives, preparing reports as needed for the Uganda and Global marketing teams. 
•   Make data-driven decisions to iterate on marketing strategy and drive towards maximizing return on investment for marketing spend. 
•   Lead collaboration with the Global ENGIE team and/or partners. 

 
 
At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.   
 
We believe that great managers:  

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.  

• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.  

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.  

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.  

Knowledge and skills    

Experience:  

• Minimum of 5 years marketing experience. 

• Leadership and project management experience, with a successful track record of building systems to implement complex projects. 

• Entrepreneurial, with experience starting or contributing significantly to a new project, team, or company, managing projects from design to scale-up phase. 

• Strong ability to interpret data and conduct basic analysis. 

• A creative thinker with original ideas for marketing ENGIE in Uganda. 

• A natural communicator who can create excitement externally and internally around the ENGIE brand. 

• Commitment and passion for mentoring a team. 

• Excellent understanding of the rural Ugandan customer and market. 

• Outstanding written, verbal and presentation skills (English required) 

• Passion for ENGIE and our customers! 

Qualifications:  

• Bachelor’s Degree in a related field. 

Language(s):   

• English  

• Luganda & any other local languages 

Technology:  

• Data software Tableau.  

• Familiarity with digital marketing management tools. 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.   

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!   

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable, and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job Purpose/Mission 

• Financial Controller is responsible for the financial management of Mysol, overseeing all compliance related issues including tax and Audit including all deliverables, pricing and reporting tools.
• Managing all accounting operations of Mysol, coordinate and direct the preparation of the budget, financial forecasts and reports.
• Prepare and publish timely monthly financial statements.

Responsibilities

• Develop financial and tax strategies to facilitate, calculation, recording/recognition and timely reporting/filing and payment of all statutory dues including but not limited to – VAT, Service Levy, withholding tax, Stamp duty, Annual Turnover tax, Payroll taxes, corporate taxes all other levies including maintenance of monthly compliance checklists.
• Responsible for the managing and maintenance of Tanzania Revenue Authority (TRA) related issues and providing monthly feedback and status to the Finance Manager, FP&A and the Head of Finance.
• Responsible and a point-of-contact all direct cost of sales, including but not limited to - Cost of material, cost of licenses.
• Manage and analyze VAT relating to sales made by the company and ensure returns are prepared and submitted on time.
• Timely Inventory valuation, reconciliation and recording by working closely with Supply chain department to manage the impact on Cost of goods sold
• Assist the Finance Manager, FP&A in Preparation of the CO financial statements (yearly, quarterly, monthly) and explanatory notes to the CO financials (Group and IRFS).
• Support in preparation of a standardized CO accounting policy, processes, and procedures in compliance with national standards & IFRS and make sure they are well documented in the Mobisol accounting manual.
• Reconciliation of the intercompany accounting (CO-CO; HQ-CO) along with other BS accounts before month end is finalized and make sure all adjustments are captured timely.
• Analyze and interpret data to provide financial management information for decision making.
• Audit preparation and managing the audit process by working with external auditors and prepare all the necessary schedules including the Draft FS for Finance Manager, FP&A review before the audit commences.
• Prepare and conduct training for non-accounting time on accounting processes and policy documentation.
• Perform General Ledger reconciliations (including bank, suspense, and other balance sheet accounts).
• Implementation of the company accounting policies and practices and enforcement of financial reporting systems and internal financial control procedures.
• Proper custodian and stewardship of Mysol funds.
• Adhere to Engie Mobisol Code of Ethics and EEA Health and Safety Policy.
• Verify and approve payment transactions (including transfers, payroll transactions, etc), correctly classified, and supported by appropriate source documentation
• Review and authorize MPESA/PETTY cash disbursement for all vaults.
• Undertaking any other duties which may be assigned by the Line Management from time to time.

Knowledge and skills 

Experience:

• Minimum 5 years of professional experience in accounting, working in a fast-pacing company based on a B2B and B2C.
• Business acumen and strong financial awareness
• Strong leadership, communication, and negotiation skills
• In-depth knowledge of corporate financial law
• Skilled in accounting and financial reporting standards
• Hands-on and can-do attitude
• Good communication and negotiation skills
• Ability to effectively build relationships and partnerships
• Teamwork spirit

Qualifications:

• Degree holder in Business Administration/Finance/Accounting or its equivalent
• CPA or equivalent is a must.

Language(s): 

Good verbal and written communication in both:

• Kiswahili
• English  

 Technology:

• Experience in using Microsoft applications, computer, and smartphone literate.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!