Job Title:  Service Delivery Manager 

Department: Technology 

Reporting Line: Global Head of Technology  

Location: UG preferably or any Country with an existing EEA office 

About ENGIE Energy Access 

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.5 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.  

www.engie-energyaccess.com 

Position Overview: 

We are seeking an experienced and proactive IT Service Delivery Manager to join our dynamic team. As an IT Service Delivery Manager, you will be responsible for overseeing the efficient delivery of IT services, ensuring seamless operations, and maintaining high-quality customer satisfaction. Your expertise in managing IT service teams and optimizing service processes will be essential in driving our organization's success. 

Key Responsibilities: 

1. Team Leadership: Lead, mentor, and motivate a team of IT service professionals to deliver exceptional customer support and technical solutions. Foster a collaborative and high-performance work environment. 

2. Service Quality Assurance: Develop and implement strategies to ensure the delivery of high-quality IT services that meet or exceed customer expectations. Establish and monitor service level agreements (SLAs) to measure performance and implement improvements as necessary. 

3. Incident Management: Oversee the timely resolution of incidents and service requests. Coordinate with technical teams to address critical issues, minimize downtime, and restore services efficiently. 

4. Change Management: Implement and manage ITIL-based change management processes, ensuring seamless service transitions and minimizing risks to business operations. 

5. Service Improvement: Continuously evaluate service performance, identify areas for improvement, and implement process enhancements to optimize service delivery efficiency and effectiveness. 

6. Vendor Management: Collaborate with third-party vendors and service providers to ensure they meet contractual obligations and deliver services according to agreed-upon standards. 

7. Budget and Resource Management: Work closely with the IT leadership team to manage the IT service delivery budget effectively and allocate resources efficiently. 

8. Reporting and Analytics: Generate regular reports on service performance metrics, customer satisfaction levels, and incident trends. Utilize data insights to make data-driven decisions and implement improvements. 

9. Stakeholder Communication: Develop and maintain strong relationships with key stakeholders, including department heads, executives, and business partners. Provide regular updates on service delivery performance and initiatives. 

10. Risk Management: Identify potential risks and proactively implement measures to mitigate them. Ensure compliance with relevant industry regulations and security standards. 

Qualifications and Experience: 

- Bachelor's degree in Computer Science, Information Technology, or a related field. 

- Proven experience (X years) as an IT Service Delivery Manager or in a similar leadership role in IT service management. 

- Strong understanding of ITIL principles and best practices. 

- Excellent leadership, communication, and interpersonal skills. 

- Demonstrated ability to manage multiple projects and prioritize effectively. 

- Solid analytical and problem-solving abilities with a data-driven approach. 

- Previous experience in vendor management and contract negotiation is desirable. 

- Certifications such as ITIL, PMP, or other relevant credentials are a plus. 

Join our passionate team and play a pivotal role in delivering top-notch IT services to our organization and clients. If you thrive in a fast-paced environment and have a track record of driving service excellence, we encourage you to apply for this exciting opportunity as an IT Service Delivery Manager. 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

Job Title: Customer Finance Operations Manager   

Department: Customer Finance 

Reporting line: Head of Customer Finance & IT 

Location: Kampala, Uganda 

Job Grade: 15 

About ENGIE Energy Access 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 
 

www.engie-energyaccess.com www.linkedin.com/company/engie-africa 
 

Job Purpose/Mission  

The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to clean, reliable energy. The team works cross-functionally with our commercial, customer experience, product development and operations on the ground to ensure that we provide all customers with successful responsible onboarding and offer constant support through adequate monitoring and interventions all the way through the lifetime of our customers’ loans. 

The Customer Finance Operations Manager will be fundamental to the successful implementation of our Customer Finance Strategy and in achieving our ambitious goals. S/he will work cross-functionally with a wide range of teams acting as the “eyes, ears and mouth” of the Customer Finance team. They’ll work extremely closely with the Commercial and Customer Experience to support in effectively carrying out Customer 

Finance related work by building out operational processes, systems and tools and making sure the right people get training and support to perform their role in the credit cycle and customer account management. They will work with the Head of Customer Finance and the Global team to ensure application of operational best practices across the credit cycle. They will also lead (from the Customer Finance side) the implementation and operationalization of new processes and innovations that come out of pilots run by the Customer Finance team. 

Responsibilities 

Customer Finance Field and CX Operations Management 

• Monitor performance and report on performance of all Customer Finance activity. 

• Work closely with Commercial, CX and CF teams to align on ambitious but achievable targets for Customer Finance activities in and out of the field. 

• Help foster and encourage a “culture of credit”, understanding of and compliance to standards and performance management against credit KPIs amongst our customer facing teams and get regular feedback and ideas from these teams to improve how we run our operations. 

• Work closely with the CF Data Analysts to track deliverables on pilot projects & initiatives. 

• Carry out the field/CX team compensation processing obligations each week and month. 

•  Field Team Digital Tools Optimization. 

• Implement and track Customer finance initiatives (e.g. Home Visits, Repossessions, Tamper Response Planning, Field Team Compensation, etc.) 

• Manage and track all cost/expenses of the Department. 

• Manage system database with respect to Customer Journey strategies (Calling Scripts, SMS Scripts, SMS Broadcast frequency etc.) 

• Track SMS success rates and resultant portfolio impact. 

• Groups Management. 

Stakeholder Management 

• Work with the various stakeholders – CX, Product, Ops & Commercial at both the country and central level to support business deliverables. 

• Work closely with the Marketing team to ensure that our customers communications are periodically reviewed and revamped. 

• Integrate new customer communications channels and content to improve repayment behavior 

• Work with Commercial and CX to implement regular customer repayment promotions. 

System Design & Continuous Operational Improvement 

• Identifying gaps in the current systems or areas for improving the efficiency and effectiveness of existing Customer Finance related processes. 

• Identify research projects that aim to improve our credit operations in all areas and work closely with the CF Data Analysts to support pilots and A/B Tests. 

• Lead the operationalization of new systems and process getting buy-in from the implementing team and ensuring they have the right tools and support to successfully roll out. 

• Ensure that all current standards and processes are well documented, regularly updated, and made available to applicable team members for reference and development of training materials. 

Owning the UG customer journey 

• Owning the “live” document for UG customer credit journey Identifying pain points/areas for improvement. 

• Bringing various teams together to work on ideas/plans to address key pain points in the customer credit journey. 

• Perform ad-hoc credit-related analyses and develop key insights and trends to aid the consumer finance leadership to make strategic decisions based on data. 

Overall Monitoring and Reporting 

• Generate reports on our Customer Finance related activities, identifying where we are behind/on-track to our plan and detailing action plans and next steps to improve performance. 

• Identify areas of risk and under-performance in our Customer Finance Operations and make sure they are escalated appropriately. 

Team Building & Management 

• Build a team that is passionate about our mission and embodies EEA values. 

• Manage the team and day-to-day operations related to Customer Finance. 

• Mentor the team to continuously build their critical thinking and execution skills so that they can maximize their contributions to EEA and grow with the company. 

Global cross-pollination 

• Collaborate with other EEA market teams & EEA Central team to leverage best practices from EEA Uganda, implement best practices from the EEA network and brainstorm solutions to common challenges. 

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.  

We believe that great managers:  

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decisions which contribute to successful delivery of results.  

• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.  

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.  

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.  

Knowledge and skills  

Experience: 

● Minimum University degree in Economics, Banking, Finance, Accounting, or related field 

● 4+ years’ work experience analytics, credit support or similar, particularly in sectors like Retail financial services or any related field. 

● Experience in working directly with commission-based agents will be an advantage 

● Strong interpersonal skills with high degree of clarity in communication. 

● Experience in delivering training to large groups; designing the material, coordinating the participants and venue, facilitating the session, and following up with the participants for assessment. 

● Ability to generate new ideas and bring them through to implementation in a structured way. 

● Deep empathy for the customer and commitment to inclusivity, consumer protection, & responsible financial services within the context of creating a profitable, scalable enterprise. 

● Excitement about ENGIE’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa. 

● Commitment to spending time in the field to support and mentor field teams. 

Qualifications: 

• Minimum University degree in Economics, Banking, Finance, Accounting, or related field. 

Language(s):  

• English 

• Any other local language 

 Technology: 

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) 

• Experience using data analysis tools e.g. Excel, SQL, Python/R etc. To analyze processes/ performance and make suggestions & improvements is a big plus 

• Being tech-savy is a must. 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted. 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Title:  Customer Finance Data Analyst 

Department: Customer Finance 

Reporting line:  CF Strategy & Analytics Lead 

Location: Kampala 

Job Grade: HL 15 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa 

Job Purpose/Mission   

The Data Analyst Role provides an amazing opportunity for the right candidate to have a direct impact on how we are revolutionizing credit and financial inclusion for the base of the pyramid. He/she will work closely with the Head of Customer Finance & IT, the wider customer finance team and the commercial team, using quantitative and qualitative data to deepen our understanding of customer repayment behavior and performance across various dimensions of the portfolio and credit cycle and continuously improve how we efficiently and effectively manage Credit Risk and the Customer Credit Cycle. He/she will directly lead day-to-day research and analytics for Customer Finance-related projects. 

The role has the potential to grow in responsibility over time and develop into one where you would lead the overall data analysis and reporting at country level. Taking information from all the various sources we have and building reports and insights of portfolio performance at country level. 

Responsibilities:

Helping leadership and the Field Team gain better access to the data/information they need to effectively manage the credit cycle 

• Working with wider team to understand data/information needs. 

• Using tools like SQL and Tableau to build queries and dashboards to easily communicate key KPIs for both higher-level and operational reporting. 

• Organizing the dashboards/ data for the Field team in a more coherent way to make it easier to search and find data. 

• Helping build team capacity with SQL/Tableau. 

• Ad hoc analysis / dashboards as needed to assist decision making and operational improvement. 

• Regular Deep dive analyses into our extensive data collections to improve different parts of the credit management cycle. 

• Portfolio performance monitoring & reporting. 

Leading day-to-day research and analytics for Customer Finance related projects. 

• Managing the pipeline of CF data related research projects including designing of projects upon request.

• Working with wider team to understand areas for potential new projects. 

• Leading the analysis of the projects, communicating and documenting findings (dashboards, summaries, presentation, and regular feedback to other commercial teams for continuous improvement) 

Knowledge and skills  

Experience: 

• 3-4yrs experience in a data analyst role and/or a company working with the same kind of customers and field team as ours, preferably in energy access, asset financing, microfinance etc. 

• Solid experience working in an organization working with the same kind of customers as ours is a huge plus. 

• Experience working in a directly related field such as energy access, last-mile product financing, microfinance or digital financial services is a big plus. 

• Demonstrated experience building out analysis/dashboards that have had a direct impact on improving operational performance. 

• Experience working on projects that require cross-functional buy-in and collaboration. 

• Good data analysis skills and a strong desire to continuously learn more in this area to help others make data-driven decisions/recommendations  

• Strong written and verbal communication skills (English) to understand pain points, generate buy in and effectively communicate results 

• Ability to build dashboards that communicate data in a way that implementing mangers can easily understand and make decisions with 

• A passion for Engie Energy Access and our customers!  

Qualifications: 

• A minimum of bachelor's degree in a related/quantitative subject such as Energy, Finance, Microfinance, Engineering, Physical sciences would be a plus. 

Language(s):  

• English 

• Proficiency in one or more languages spoken by our customers is a big plus 

Technology: 

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)  

• Good Experience using data analysis tools e.g Excel, SQL, Python/R etc. 

• Experience with communicating data with data visualization tools like Tableau/PowerBI/Python/R 

• Being tech savvy, confident in your ability to work with new data/tech tools and continuously looking to build your data analysis, visualization and communication skills is a must!  

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

Job Title:  L1 Quality Assurance Engineer

Department: Digital

Reporting line:  Software Engineering Manager

Location: Kampala

Job Grade: 14

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com  

www.linkedin.com/company/engie-africa

Job Purpose/Mission  

We are looking for a full-stack software engineer to join our digital team and help us to deliver affordable solar power to emerging markets. If you are confident in the Rails world and if you want to create real, positive impact with your work, please reach out to us.

This position offers a great opportunity to directly contribute to the success of a mission driven company with social and environmental impact. You will work closely with our stakeholders and users in Africa and beyond.

Our small, self-organized, distributed team (Kampala / Berlin / Nairobi) develops the backbone of our operations, which we also provide to other businesses in the PAYGo sector as Software as a Service – see https://paygee.com.

Responsibilities 

• Collaborate with the product managers and software engineers and contribute to the development of effective quality assurance strategies and test plans for the software platforms.
• Provide second level support
• Maintain a deep understanding of user requirements and business logic as core foundation to author high quality automated and manual test plans
• Support software automation for Quality Assurance including test planning/automation, bug reporting
• Execute test cases (manual or automated) and analyze results.
• Document and report technical issues to the team 
• Test tickets on agile board and make sure they meet the acceptance criteria 

Knowledge and skills   

Experience: 

• Diploma in Computer Science or relevant field
• Ability to document and troubleshoot errors
• Ability to attend to detail and have robust analytical skill-set, endless curiosity and a desire to think outside the box
• Excellent written and verbal communication skills
• A track record as an exceptional team player
• Comfortable querying SQL databases and navigating web application codebases to give exploratory testing focus.
• Understanding of automation frameworks like selenium, Familiarity with Agile frameworks and regression testing is a plus

Good to have experience  

• Knowledge of testing frameworks and tools in modern web and mobile application (Selenium, Appium, Postman, Locust, Jmeter)
• Knowledge of observability tools such as Sentry, Graphana
• Ability to code in ruby or python

Qualifications: 

• Bachelors in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science are preferred)

Language(s):  

• English 
• French is a plus 

 Our Technology Stack: 

• Web framework: Rails/Django/Flask

• Background task: Sidekiq

• Front-end: ActiveAdmin, VueJS, Angular

• API: Grape, Devise, FastApi

• TDD: RSpec, Pytest

• Search: Thinking Sphinx

• Storage: MySQL, Mongo, Cassandra, Redis

• Source Control: Gitlab selfhosted for git and CI/CD

• Deployment: Capistrano, Ansible

• Fresh Ideas Always welcome!

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

We are building a diverse and inclusive team and this opportunity is open to any qualified internal and external applicants. Women, candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.

About ENGIE Energy Access (EEA)

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.6 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

https://www.linkedin.com/company/3055106

Job Overview

Key to this function is uncovering consumer insights and delivering innovative marketing campaigns. In this dynamic and fast-paced environment, a Marketing Specialist should be able to generate strategies that grow market share and brand’s reputation, improve customer experience and drive growth in sales, brand love and operational marketing efficiency.

Key Responsibilities

• Own the deployment of Product Marketing, Promotions and Campaign, Trade Marketing and Consumer Marketing efforts across EEA markets.
• Working with the Product Management and Supply Chain team, overseeing product branding design and packaging as per set guidelines.
• Own Brand management for all EEA brands ensuring adherence to set guidelines.
• Drive and own the designing of quarterly campaigns and initiatives that drive the achievement of set Commercial KPIs; reporting the impact each campaign has on our annual targets and budget.
• Lead the creation of integrated marketing campaigns, setting budgets for specific lines items within the campaign plan.
• Responsible for refining customer segment definitions and ensuring all Marketing initiatives align with generated architypes.
• Collaborate with CX and Sales teams in developing and implementing campaigns that drive brand growth and commercial success.
• Lead centralized purchase of high-quality marketing apparel.
• In collaboration with the Graphic designer, review and approve Country output of main campaign elements.
• Project Management on various Global-led initiatives and campaigns.

Knowledge and skills Experience:

• At least 3-5 years’ experience in Marketing/ Comms and Branding with advertising agency experience.
• Ability to utilize data to measure activity and extract key insights to iterate and refine initiatives
• Ability to identify target audiences, develop strategy and employ tactics that engage, inform and motivate
• Experience with B2C brand development and management in Africa.
• Highly innovative and collaborative, with excellent interpersonal and influencing skills; excited to collaborate with individuals ranging from our CEO to our rural customers
• Ability to collaborate with teams across a variety of locations and cultures
• Excellent project management skills paired with great attention to detail
• Exceptional verbal, written, and visual communications skills
• Self-starter and ability to work independently

Qualifications:

• Bachelor’s degree in Marketing, Business Administration or related field.
• Project Management an added advantage

Language(s):

• English
• French is a plus

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

Job Title: Logistics Officer 

Department: Operations 

Reporting line: Logistics Manager

Location: Kampala, Uganda 

Job Grade: 12

About ENGIE Energy Access 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com   

www.linkedin.com/company/engie-africa 

Job Purpose/Mission  

The Logistics Assistant is an integral part our Operations, the Logistics Assistant will support the Logistics Manager in the day to day running of the logistics requirements of Operations. Not limited to customs clearance, international shipping, Distribution planning and implementation, health and safety, process and policy implementation.

Responsibilities

• Support the Logistics Manager in handling customs clearance requirements.
• Support the Logistics Manager in shipment tracking and reporting the same in a timely and accurate manner.
• Inspect truck conditions before loading to the field and share job cards.
• Support the Logistics Manager in managing safety of EEA products in transit both locally and internationally.
• Work to reduce logistics costs in the operations department.
• Promote and improve best practice policies and procedures within EEA
• Champion Health and safety standards and practice at all times.
• Support the Logistics Manager in demand forecast and planning.
• Follow up on pending shipments and advise statuses to the Logistics Manager.

Knowledge and skills: 

  Experience:

• Must have a Bachelor Degree in Logistics, transport, Supply chain management.
• Familiarity with East Africa Customs clearance processes.
• Experience in working in a busy environment.
• Relationship management with external and internal stakeholders.
• Must be familiar with INCOTERMS.

Qualifications 

• Relevant University degree  

Language(s) 

• Proficient in written and spoken English.  

Technology:

• Microsoft suite - required.
• Trouble shooting
• ASSYCUDA

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!