What You Can Expect

We are currently looking to pipeline Project Management Director level candidates for future projects, you will lead the development on of Green Hydrogen projects in the North America from feasibility to start of construction. Every day you will be responsible for management of assigned projects, leadership and oversight of all disciplines (engineering disciplines, Health Safety Environmental (HSE), permitting and regulatory compliance, procurement, construction management, contracting, project control), management of contractors (front end engineering design (FEED), permitting, surveys), oversight of Engineering Procurement Construction scope, strategy and contracts development, selection of Engineering Procurement Construction (EPC) contractors, early procurement/contracting, management of internal interfaces within Development team and other Business Units, management of external interfaces with development partners, driving the project through development stages towards final investment decision (FID) and ensuring its overall viability.

• Drive Green Hydrogen projects from initiation up to Final Investment Decision and handover to the Execution team
• Provide leadership and ensure top performance in all areas of the project (engineering, Health Safety Environmental (HSE), permitting, regulatory compliance, procurement, construction management, project control, contracting)
• Develop and manage all aspects of the project (scope, execution plan, resourcing, budget, schedule, risks, quality, interfaces)
• Use your knowledge of Green Hydrogen (or related industries) to steer development of the project, keep the team focused and executives well informed
• Use your extensive Project Management and Engineering experience to establish effective management process, systems and tools; Develop and own the Project Management Plan with all its elements
• Engage internal and external teams and partners, align early and continuously, and manage  proactively any interfaces and risks (alignment sessions, project reviews, Value Improvement Practices, lessons learnt)
• Proactively define the need, identify & mobilize resources, and manage progress on the technical deliverables for the various phases of the project
• Work with Development/Finance team to accurately provide technical, production and costing inputs into project financial models
• Lead the definition of the project’s procurement and contracting strategy, and management of the project’s procurement activities (tender documents, tendering, negotiation, contracting and invoicing)
• Lead the definition of contracting and execution strategy, TIC estimates and master scheduling, negotiation of Engineering Procurement Construction (M) and engineering/consulting contracts; support negotiations of the Supply, Offtake or other type of contracts
• Prepare and coordinate the technical hand-over to the Project Delivery team at project final investment decision  
• Structure and budget the operation and maintenance of the project, inclusive of staffing and mobilization plan, interfaces with Operations & Maintenance vendor, Operations & Maintenance  agreements, KPIs, pricing structure and carry out other duties as assigned

What You’ll Bring

• Bachelor's Degree or higher in chemical, mechanical, or electrical engineering
• Minimum of ten (10) years of progressive experience in engineering, execution and Project Management developing large greenfield process plants (Hydrogen, Ammonia, Methanol, Refining)
• Experience throughout project lifecycle – from Front End Loading to Engineering Procurement Construction
• Significant experience in cost/schedule control, budgeting, procurement
• Proficiency in MS Excel, Word, PowerPoint, Project, Primavera P6, Procore
• Professional Engineer license and PMP certification
• Outstanding verbal and written communication skills, including ability to present to large audiences and external stakeholders
• Ability to manage multiple ongoing activities and be flexible, adjusting to changing conditions, develop and present alternative courses of action

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically 20% of the time and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $146,300 – $224,135 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.   

In addition to base pay, this position is eligible for a incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As the Senior Software Engineer for (Database/ Data Modeling)in Houston, Texas  for ENGIE FlexGen (Flexible Generation including Storage, Thermal, and Hydrogen) North America you will be the lead software developer focused on design, development and implementation of the database architecture for the central data repository. Within ENGIE’s dynamic environment, you will support the data modeling needs of Battery Energy Storage Systems (BESS) analytics team. Every day, you will report to the Software Director of Engineering to assist with a wide range of software development activities and occasionally be the sole development resource on a project.

What You’ll Bring

• Bachelor’s degree in Computer Science, engineering or related field of study
• A minimum of five (5) years designing and implementing database
• A minimum of three (3) years’ experience developing in a Linux environment
• Knowledgeable in scripting languages such as PERL, Python or similar
• Deep understanding of software configuration management systems such as Git or Subversion
• Familiarity with MathWorks tools (e.g. MATLAB, Simulink, Coder, toolboxes, Designer) for modeling and simulation

Additional Details

• This role is eligible for our hybrid work policy
• Must possess a valid U.S. driver’s license
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing 
• Must be willing and able to comply with all ENGIE ethics and safety policies 
• Occasional Travel may be required

Compensation

Salary Range: $112,000 – $172,500 USD annually

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As the Senior Software (Controls) Engineer in Houston, Texas  for ENGIE FlexGen (Flexible Generation including Storage, Thermal, and Hydrogen) North America you will be a key developer in a cross-functional development group. Within ENGIE’s dynamic environment, you will be expected to design, implement and test control algorithms for Battery Energy Storage Systems (BESS). Every day, you will report to the Software Director of Engineering to provide input on controls, simulation and modeling development in a wide range of software development activities and occasionally be the sole development resource on a project.

What You’ll Bring

• Bachelor’s degree in Electronic/Electrical Engineering, Computer Science or related field of study
• A minimum or five (5) years Matlab/Simulink experience modeling algorithms and physical systems
• A minimum of three (3) years designing and implementing object-oriented software in C/C++
• A minimum of one (1) Matlab/Simulink Autocode generation experience developing real-time controllers
• Experience developing complex model based simulation environments
• Expert knowledge in controls and signal processing techniques

Additional Details

• This role is eligible for our hybrid work policy
• Must possess a valid U.S. driver’s license
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing 
• Must be willing and able to comply with all ENGIE ethics and safety policies 
• Occasional Travel may be required

Compensation

Salary Range: $112,000 – $172,500 USD annually

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Title: Head of People & Culture

Department: Human Resources

Reporting Line: CEO

Location: Any EEA Market

HL: 20

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com   

www.linkedin.com/company/engie-africa 

Purpose / Mission

The HR Director at ENGIE Energy Access (EEA) is a high impact leadership position that will deliver EEA wide HR projects, support country HR Leads in finalizing projects and provide senior level HR business partnership. The right candidate is business savvy, with high expertise in the people and hard skills required for a highly functioning HR function.

This candidate will provide hands-on support to deliver on projects themselves and support the wider HR team in delivering on their projects. The successful candidate will have proven experience in leading disparate teams in multiple locations, providing mature support while leading by example. The job holder will also be responsible for leading the dissemination of company values to the entire team while working to restore confidence in the HR function. The future incumbent will be able to deploy and successfully steer implementation and execution of the ENGIE HR strategy, policies and processes, and so be a professional member of the ENGIE HR line.

You may be a great fit for this role if you are excited by:

• Acting as a HR business partner

• Providing quick turn arounds on challenging HR issues

• Solving HR puzzles related to all HR processes (compensation and benefits, talent development, corporate culture HRIS & tools, etc.), staff engagement and building trust.

• Leading HR and supporting a global leadership team in implementing the ENGIE HR strategy, polices and processes.

• Leading and inspiring the HR-team based on result orientation and accountability.

Scope of Work

Strategic Leadership of the HR Function:

• Define the HR Strategy for EEA in line with the ENGIE group HR strategy.

• Support EEA CEO to create a safe and enabling environment within EEA Senior Leadership Team.

• Be the link between EEA and Transformation & Geographies and Flexible Generation & Retail GBU and/or Regional Hub and/or ENGIE HR filière.

• Implement change management to achieve business and people goals/outcomes.

• Bring the HR, people, and culture perspective into key executive decisions.

• Drive and oversee workforce planning and lead organizational development projects that align with the business strategy.

• Provide strategic HR support, including leading the charge and addressing difficult Talent/HR issues with senior leadership at EEA.

• Provide leadership for the full HR line within EEA and develop and implement the ideal HR structure and resource plan to most effectively meet team and business objectives.

Compensation and Benefits:

• Define and continuously improve the employee value proposition and EEA reward policy.

• Finalize and launch the remuneration policy in line with the ENGIE Group policy, launch salary structures for all markets, and ensure implementation.

• Lead the compensation and benefits committee.

• Oversee a regular salary benchmarking exercise to ensure competitive positioning of EEA in our markets and provide business insights.

• Oversee job grading process and policy and ensure that job grades are communicated to all EEA team members.

• Connect and implements ENGIE Group policies.

Employee Engagement and Culture:

• Finalize the operationalization of the EEA Culture (incl. country and entity specificities) and make it living in collaboration with the EEA Head of Communication

• Support EEA CEO driving Engie and EEA culture within EEA Senior Leadership Team

• Drive employee engagement across the organization by creating active feedback channels, ensuring regular engagement surveys are conducted, supervising the team to implement meaningful action planning based on the findings.

• Lead the dissemination of findings from the engagement surveys and drive communication to the wider team on the survey results and the proposed action plans.

• Support cultural transformation through deployment of Group programs (Be.U@ENGIE , DEI Roadmap, Engie Ways of Working, Engie Ways of Leading) across EEA. 

Talent Management and Leadership Development:

• Design & implement the talent development strategy to deliver professional development and growth opportunities across all EEA employee types, including skills development, learning and development programming, career pathing, and succession planning for key leadership roles

• Build and implement leadership development and coaching programming

• Design and Implement meaningful performance management across the organization to ensure that we have a good understanding of our talent, can effectively identify and reward top talent, and address cases of underperformance

• Design recruitment, succession planning, and mobility programs to ensure business continuity and that we have the right skills and people to achieve business goals

• Connect with Flexible Generation & Retail & Group processes (ex: People & Position Review process)

Data and Tools:

• Implement follow-up on any Group HRIS & related processes (ex: Sezame)

• Propose and implement additional HR tools supporting our activities and not covered by Engie’s solutions (Leaves, expenses management)

• Create an HR repository of data that is and remains the single source of truth for HR matters

HR Business Partnership:

• Improve HR’s and standing with the rest of the business, providing clear guidance and direction on all HR matters in support of the business.

• Provide HR business partnering support to the Leadership Team and Country Teams

• Manage and mitigate senior level ethics risks N-1 and N-2 level

Country Team HR Support:

• Lead, mentor, guide and develop in country HR leadership to deliver key business objectives

• Work with country HR Leads to ensure that our internal policies support our people-forward approach while being compliant to labour laws across different markets.

• Define and roll out unified EEA HR Policies and an EEA employee Handbook that provide guidelines to HR practitioners across EEA.

• Provide nuanced HR support to all markets as required.

Knowledge and skills 

Experience:

• 10+ years working experience in talent management and development

• 10+ years experience in operational HR functions

• Excellent written and oral communication skills

• Experience in both “hard” and “soft” HR specifically job grading, remuneration package design, payroll management, etc.

• Successful experience as Talent Director or similar role with at least regional or global oversight

• An understanding of multinational companies or vertically integrated institutions operating in multiple markets

• Experience in company integration (preferred)

• Working experience in Africa and Europe

• Living/ practical experience in at least one country in Africa or similar market with Bottom of the Pyramid customers

• Experience with Hay Job Grading or similar job grading methodology

• Leadership and project management experience: we are looking for entrepreneurial candidates who have started or contributed significantly to a particular project, team, or new company and we especially value candidates who have seen projects through from start to finish, from design to scale up phase

Qualifications:

• Relevant degree or Masters. 

Language(s): 

• English (mandatory)

• French is more than a plus

Technology:

• Experience with HRIS, ATS or HR ERP systems

• Knowledge of talent systems and software, for example, performance management systems, etc.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Voor onze elektriciteitscentrales in Brussel zijn we op zoek naar een senior procesoperator om het team te versterken. Samen met je collega’s sta je in voor de uitbating van de STEG centrale van Drogenbos, het batterijpark en de piekcentrale van Vilvoorde. Dit doe je vanuit onze centrale in Drogenbos of Rodenhuize (Gent).

Je krijgt energie van problemen oplossen? Je houdt ervan een proces van A tot Z tot een goed einde te brengen? En je hebt de ambitie om een rol te spelen in de overgang naar een koolstofneutrale economie? 

WE BIEDEN JOU als Senior Operator

• Brede waaier aan kennis – beheer van een volledig proces (elektrisch, mechanisch en proces technisch), waar altijd verbetering mogelijk is
• Leuk team – ervaren team van collega’s die met plezier hun kennis zullen delen
• Flexibiliteit – je vindt het fijn om ook af en toe eens lokaal op een andere centrale aanwezig te zijn.
• Meerwaarde – je draagt bij aan de elektriciteitsbevoorrading van vele gezinnen
• Uniek sociaal fonds – medische onkosten worden terugbetaald voor jou en jouw gezinsleden
• Technische uitdaging – de kans om te werken in een unieke sector van energie die zichzelf op technisch vlak continu blijft uitdagen
• Opleiding - praktische en theoretische opleidingen ter ondersteuning van jouw leer- en doorgroeitraject
• Mooi salaris – geïndexeerd maandloon aangevuld met personeelsvoorwaarden op je energiefactuur, GSM, maaltijdcheques, hospitalisatie-en medische kostenverzekering voor jou en inwonende gezinsleden, fietslease, extra pensioenspaarplan, verplaatsingsvergoeding, een breed pakket aan vakantiedagen (20 verlofdagen + 13 ADV dagen) 
• Veiligheid – veiligheid komt bij ons steeds op de eerste plaats

JOUW PROFIEL als Senior Operator

• Je bent technisch geschoold (bachelor of graduaat in een technische richting)
• Of je hebt minstens een eerste ervaring in een productieomgeving
• Talen: NL
   

JOUW UITDAGING als Senior Operator

Eerst en vooral moet je weten dat elke procesoperator instaat voor de dagdagelijkse technische opvolging van de installaties. Met als voornaamste doel: een veilige en efficiënte uitbating garanderen.

• Vanuit de controlezaal bedien je verschillende centrales van de entiteit Brugge-Gent-Brussel
• Je lost storingen en problemen op in samenspraak met de productieleider en ons onderhoudsteam en doet een optimalisatievoorstel
• Je stelt de installatie (transformatoren, turbines, elektrische borden etc) veilig ter voorbereiding van onderhoudswerken
• Je start een installatie na onderhoud opnieuw op

INTERESSE?

Contacteer Lise Raes - Recruiter ENGIE

lise.raes@external.engie.com

What You Can Expect

As the Mergers and Acquisitions (M&A) Advisor you will support the Utility Scale Flexible Generation Development business in the US and Canada by managing the M&A process for the operating area in addition to supporting the global business planning process.  Additionally, you will be primarily focused on standalone energy storage project and platform acquisition.

Every day in this role you will is to lead M&A transactions and coordinate activities internally and externally. You will also support the valuation process by collecting and validating pro forma modeling inputs and working collaboratively with the project finance team.

• Lead counterparty negotiations and keep external and internal conversations aligned and moving forward
• Lead the development of material to support internal governance process
• Support the M&A team on transactions, process development, process management and market entry plans
• Maintain transaction data and support group reporting
• Sit first chair (and occasionally second chair) on transactions and run workstreams within transactions
• Develop and maintain, with other groups, commercial and competitive intelligence

What You’ll Bring

• Bachelor’s degree in a degree in finance, economics, mathematics, science, engineering or similar technical or analytics based program
• A minimum of seven (7) years of energy industry experience in increasing levels of responsibility at a developer, utility, bank, investor or similar market participant
• Outstanding analytical skills and demonstrated expertise in developing and utilizing detailed, Excel-based, financial models
• Energy market experience and expertise
• Commercial acumen in addition to deep analytic and/or technical capabilities
• Ability to design processes and execute programs within a cross functional environment.
• Proven flexible team player who works well with others
• Strong communication and presentation skills

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically 30% of the time and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $112,000 – $172,500 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus/incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

CONSILIER SUPORT ȘI VÂNZARE – 5 POSTURI – PERIOADĂ DETERMINATĂ 12 LUNI

DEPARTAMENT OPERAȚIUNI POST SALES

BUCUREȘTI

ENGIE Romania

La ENGIE Romania, dorim să venim în întâmpinarea nevoilor clienților noștri și să îi ajutăm să își atingă obiectivele, într-un mod eficient. Căutăm oameni talentați, care să pună clienții în centrul a tot ceea ce facem.

În prezent, căutăm o persoană care să aibă bune abilități de comunicare și vânzare pentru a se alătura departamentului Operațiuni Post Sales, în calitate de CONSILIER SUPORT ȘI VÂNZARE.

Dacă îți dorești să faci următorul pas în carieră, alături de o echipă competitivă și profesionistă, trimite-ne CV-ul tău. Ne poți ajuta să construim un ENGIE mai bun. Totul începe cu angajați remarcabili. Totul începe cu tine.

Ce vei face:

• Vei prelua apelurile clienților noștri și le vei rezolva solicitările, oferindu-le cea mai buna soluție;
• Vei iniția ocazional apeluri pe diverse teme;
• Vei transmite email-uri către clienți și către colegi, vei înregistra în sistemele noastre toate solicitările tratate;
• Vei promova serviciile și produsele noastre;
• Vei folosi aplicațiile noastre interne și vei învăța să lucrezi în SAP;
• Vei avea posibilitatea de a demonstra zilnic implicarea și creativitatea ta prin ideile pe care le vei propune;
• Programul de lucru va fi în ture de 8 ore, în intervalul 8:00 - 20:00, de luni pâna vineri.

Experiență, calificări, cunoștințe și abilități:

• Diplomă de bacalaureat;
• Experiență anterioară de cel puțin 6 luni într-un job similar;
• Bune abilități de relaționare;
• Mod de exprimare clar, coerent și corect atât verbal, cât și în scris;
• Atitudine pozitivă și orientată către clienți și către rezultate;
• Punctual/ă, responsabil/ă, răbdător/răbdătoare, curios/curioasă și dornic/ă să înveți lucruri noi;
• Gestionarea cu ușurință a conversațiilor dificile.

Beneficii:

• Asigurare medicală privată pentru tine și familie;
• Acces la un program de dezvoltare personală și profesională;
• Tichete de masă;
• Concediu de odihnă extins, în funcție de vechimea în muncă.

Doar persoanele selectate vor fi invitate la interviu.

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf

Despre ENGIE

Grupul de companii ENGIE Romania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, producție din surse regenerabile și furnizare de energie electrică, precum și soluții verzi și servicii tehnice pentru instalaţii de gaze naturale şi centrale termice. ENGIE Romania şi filialele sale deservesc un portofoliu de 2 milioane de clienţi, operează o reţea de distribuţie de circa 22.600 km, deţin o capacitate de producție din surse verzi de 121 MW şi au 4.300 de angajaţi.

What You Can Expect

As the Head of Commercial Strategy and Market Analytics you will support the Flexible Generation Business Unit’s (FGBU) Development team in the US by leading strategic activities to maximize the value of ENGIE’s existing pipeline of energy storage projects in development as well as develop and maintain the investment thesis/recommendations across markets.  Managing a team for ongoing energy market analysis, competitor analysis, and overall evaluation of energy storage business models across markets will be required and paramount to the long term success of the Flexible Generation business unit.  The position reports directly to the Chief Development Officer and will have high visibility with strategic decision makers at ENGIE.

Every day you will oversee all aspects of strategic activities, including development optimization/prioritization, market analysis, strategic partnerships, mergers and acquisitions (M&A) and business/investment case optimization. Additionally, you will lead market analysis to identify emerging trends, competitive landscapes, and investment opportunities within the energy sector. In this role you will develop and lead new business strategies for new ventures, considering market dynamics and competitive landscape.

• Critical role in driving the growth and success of this Flexible Generation business (FGBU) unit by leading the strategic direction and execution for the existing Battery Energy Storage Systems (BESS) pipeline
• Develop and execute strategies to drive investment optimization and market expansion
• Maintain strategic relationships and understanding of key industry stakeholders including offtakers, utilities, regulatory agencies, financial markets, technology suppliers, etc.
• Work closely with trading team at ENGIE to formulate views on maximizing revenue opportunities in existing and new markets
• Maintain detailed assessment of risk across the FGBU portfolio and understanding of market related risk across existing and new markets to help inform proactive decision making
• Build and mentor a high-performing team by providing industry wide experience and expertise that will be able to deliver quantitative views to inform strategic direction
• Collaboration with internal ENGIE teams, development, construction, trading, finance, operations, engineering will be critical to the success of this position

What You’ll Bring

• Bachelor Degree in Business, Construction, Finance, Economics, Engineering, Environmental Science, Management, or another Analytical field
• A minimum of fifteen (15) years’ work experience and ten (10) years of experience in the traditional energy, renewable energy or energy storage industry
• Deep understanding of all aspects of energy project development, construction and operations including general development matters, interconnection, power marketing, technology, and financing
• Have established or able to establish strong working relationships with utilities, Independent System Operators (ISO) and Regional Transmissions Operators (RTO), competitors, financing parties, offtakers and other industry stakeholders
• Demonstrated ability to manage multiple projects simultaneously under time constraints

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically 30% of the time and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $178,800 – $267,260 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As the Head of Interconnection you will be responsible for managing the interconnection and grid integration process to support the company's overall development and operational goals in California Independent System Operator “CAISO”. Focus will be on the Company’s existing ~10 GW pipeline of utility scale stand-alone energy storage projects in CAISO, MISO, and ERCOT as well as new project analysis. You will be responsible for transmission-related topics including tariffs, planning, technical evaluation, contract negotiations and the overall interconnection process through the full life cycle of development and construction of projects.

Every day in this role you will be responsible for managing the interconnection process and monitor key milestones throughout the lifecycle of the project from early-stage development to commercial operation.

• Coordinate, review and interpret interconnection and transmission studies performed by utilities and outside consultants
• Function as main liaison with project developers, and third-party consultants, on matters relating to interconnection to provide technical insight and business solutions to reduce interconnection cost and remove obstacles to project development
• Perform/manage analysis to predict interconnection capacity, deliverability, and other key parameters to support project development and have experience with load flow modeling and analyses
• Conduct due-diligence review for potential interconnection and transmission risks related to potential projects, portfolio acquisitions, and commercial transactions; provide recommendations to the acquisition team
• Perform transmission assessments and policy reviews to forecast future system conditions and determine commercial viability to support development and construction activities
• Negotiation of contractual agreements with utilities
• Collaborate with engineering team in optimizing project’s engineering design in support of grid integration requirements 
• Represent the Company to establish and maintain productive relationships with key utility and CAISO personnel, industry groups, regulators and other stakeholders on issues related to transmission and interconnection
• Monitor regional transmission planning process and interconnection policy changes; participate as stakeholder in transmission and market-related regulatory activities as necessary with collaboration with the Company’s regulatory and development teams
• Review utility transmission planning reports and present findings to the Company
• Provide technical support for project development and acquisition activities in the evaluation of transmission system and planning issues
• Actively monitor the progress of required system upgrades and identify creative mitigation solutions to support development of projects codes

What You’ll Bring

• Bachelor Degree in Business, Construction, Finance, Economics, Engineering, Environmental Science, Management, or another Analytical field required
• Minimum of fifteen (15) years’ relevant work experience and ten (10) years of experience in CAISO transmission planning or generation interconnection with a minimum at a developer or consulting firm
• Deep understanding of the interconnection process in CAISO
• Familiar with power system modeling and transmission planning/generator interconnection studies
• Experience in transmission planning, grid operation and generator interconnection topics in CAISO
• Have established or able to establish strong working relationships with utilities, CAISO, and industry stakeholders
• Ability to analyze power flow and system impact studies for interconnection of multiple types of generation
• Understanding of electrical diagrams/systems and preliminary site plans
• Strong collaboration and problem-solving skills, capable of applying advanced engineering principles to identify and solve complex issues
• Demonstrated ability to manage multiple projects simultaneously under time constraints

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically 30% of the time and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $232,900 – $341,550 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Title: Customer Service Representative 

Department: Customer Experience 

Reporting line: Call Center Team Lead 

Location: Kampala -Uganda 

Job Grade: 11 

About ENGIE Energy Access! 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission 

ENGIE Energy Access prides itself on always putting the customer first; the Customer Service Representatives are at the forefront of providing world class customer service to our EEA customers across Uganda. As the main point of contact, the role is to deal with and help resolve any customer complaints while giving the best possible customer experience as well as going beyond their call of duty when required.  

Responsibilities 

Creating a Positive Customer Experience    

• Receiving customers and treat them with respect and dignity.   

• Receive incoming calls from EEA customers.  

• Be empathetic and compassionate while dealing and managing customers complaints. 

• Educate and emphasize customers about the finance agreement they are signing and the commitment they are making with EEA.  

• Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.   

• Make courtesy calls to EEA customers as may be required.   

• Endeavor to give all EEA customers great end to end customer experience.  

• Relationship management to increase client retention.   

• Always enter accurate and honest information into the EEA data systems.   

• Capture data of high quality that can be used to better serve our customers. 

  Product Knowledge    

• Learn all product details, specifications, prices, and capabilities to be equipped with all product information.    

• Always provide accurate product information to customers and never oversell or lie to customers about our product capabilities.    

• Demonstrate the ability to diagnose and resolve technical issues with MySol products and other Accessories.   

• Should be able to demonstrate an in-depth understanding of the customer finance agreement.    

• Take the initiative to continuously improve your product knowledge and soft customer service skills to better serve our customers and develop your career.    

Administrative and Team Building   

• Escalate unresolved issues or questions to your immediate supervisor.    

• Support in building EEA conducive environment for both internal and external customers.    

• Provide ideas, feedback, and contributions to EEA Strategy on how to improve the customer experience.     

Assist in Sales / Cross Selling    

• Through creating good rapport with existing customers, he/she should be able to identify new sales leads and communicate to the sales team.  

• Cross selling to existing customers.

• Any other duties assigned to you by management.

Knowledge and Skills 

Experience  

• Conversant with use of computers.    

• Excellent interpersonal skills. 

• Should demonstrate both verbal and written communication (English)   

• Ability to work in teams or independently. 

• Critical thinking skills (ability to think outside the box)    

• Good problem-solving skills (solutions oriented)    

• Good influencing and negotiation skills.    

• Flexibility with ability to work under pressure to meet deadlines.   

• Willingness and desire to learn new ideas.   

Qualifications:  

• Degree or diploma in a relevant field from a recognized institution. 

Language(s):   

Must speak fluently any of the following language combinations   

• Luganda +Ateso + Kumam  

• Luganda+ Runyankore+ Rukiga+ Kinyarwanda  

• Luganda + Runyoro+ Rutoro + Rukonjo  

• Acholi + Langi + Alur (Luo)  

• Lugbara + Madi + Kakwa

• Luganda + Lusoga+ Lugwere+ Samia  

• Luganda + Lumasaba  

• Kupsabiny +Lumasaba  

Technology:  

• Good computer skills 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.    

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!