Responsibilities

• Reporting to the Senior Health & Safety, Security and Environmental (HSSE) Officer
• Support all aspects of HSSE management in the Business Unit through the life of projects from construction, Commissioning and operation.
• Organize and supervise all HSSE matters before and during the construction of various large projects at SEA level
• Develop, implement and maintain the HSSE policies, guidelines, practices, objectives,  management systems and tools to reflect these requirements and ensure they are implemented;
• Implement HSSE plan specific to each project taking into account ENGIE,  local regulation, Customer and Contractors plans;
• Provide HSSE supervision during Testing & Commissioning.
• Interface with entities HSSE professionals & provide support and improve HSSE performance, including providing on-ground support to entities as required and ensure strong sharing of best practices and lessons learnt.
• Plan and organize EHS related activities or events to promote and educate staff on good safety culture and good work practices.
• Review and identify EHS related training requirements for various category of staff to meet the mandatory requirement and also to meet the job requirement.
• Develop in house training material/video, organise and conduct in house training and maintain training record.
• Prepare or review publication materials to educate the workforce.
• Conduct EHS inspection and Accident investigation when necessary.

Requirements 

• Degree/Diploma in Engineering, Occupational Safety, Occupational Health, Occupational Hygiene or equivalent 
• At least 5 years experience in construction/manufacturing industries. 
• Preferably with Workplace Safety and Health Coordinator qualified Adv Workplace Safety and Health Certificate, Work At Height Certification. 

To work in a multicultural team of Multiskilled Technicians and apply specialist mechanical expertise to carry out general equipment surveys, fault investigations, defect, and solution identification.

To ensure Mechanical/HVAC equipment is in good working condition to maximize the reliability and availability of equipment and identify repairs, spare parts required.

Experience working with Chilled water systems, Compressors, AHU/FAHUs, and DX AHUs.

Experience in the installation of Pressure gauges, BTU meters, Energy meters, Manometers, Anemometers etc to measure air and water pressures, Power, BTU etc.

Experience working with MS Excel and MS word.

Functions/ Task:             

Safety at Work

• Ensures a safe working environment for himself, his colleagues and contractors while working on any equipment.
• Ensures that there is a Permit to Work for each job as necessitated by the safety rules and associated Procedures.
• Ensures all Method Statements Work Instruction and Procedures are followed by himself and Contractors while undertaking any work.
• Ensures that all appropriate tools are available to ensure work can be carried out safely on equipment on all jobs at the plant.
• Points out any unsafe conditions to the Energy Engineer or Team Leader.

Equipment Failure Trouble Shooting and Repair

• Supports the 24-hour operation by being regularly available for call-out at short notice.
• Records and reports to the Lead Engineer all survey details

Reporting and Planning

• Creates equipment condition assessment reports based on surveys conducted.
• Manage Measurement equipment and measurement timelines as dictated by lead engineer.

Use of Tools and Equipment

• Ensures appropriate tools and equipment are available at work sites and used while performing any job
• Ensures that tools are in a safe and in good working order before use.
• Reports loss of tools or damage to any tools to the lead Engineer
• Informs the Mechanical Engineer of any requirements for tools

Accountable for Outcomes:

Continuous on-the-job application of HSE Procedures

Frequency of safety incidents and near misses. 

Lost Time Injury Frequency Rate (LTIFR);

No EHS Compliance breaches.

Work completion on time

Completion of reports/record sheets

Work quality to high standard.

Efficiency at work

24-hour accessibility

Quality of records and reports.

Accuracy of planning
 

To work in a multicultural team of Multiskilled Technicians and apply specialist mechanical expertise to carry out general equipment surveys, fault investigations, defect, and solution identification.

To ensure Mechanical/HVAC equipment is in good working condition to maximize the reliability and availability of equipment and identify repairs, spare parts required.

Experience working with Chilled water systems, Compressors, AHU/FAHUs, and DX AHUs.

Experience in the installation of Pressure gauges, BTU meters, Energy meters, Manometers, Anemometers etc to measure air and water pressures, Power, BTU etc.

Experience working with MS Excel and MS word.

Functions/ Task:             

Safety at Work

• Ensures a safe working environment for himself, his colleagues and contractors while working on any equipment.
• Ensures that there is a Permit to Work for each job as necessitated by the safety rules and associated Procedures.
• Ensures all Method Statements Work Instruction and Procedures are followed by himself and Contractors while undertaking any work.
• Ensures that all appropriate tools are available to ensure work can be carried out safely on equipment on all jobs at the plant.
• Points out any unsafe conditions to the Energy Engineer or Team Leader.

Equipment Failure Trouble Shooting and Repair

• Supports the 24-hour operation by being regularly available for call-out at short notice.
• Records and reports to the Lead Engineer all survey details

Reporting and Planning

• Creates equipment condition assessment reports based on surveys conducted.
• Manage Measurement equipment and measurement timelines as dictated by lead engineer.

Use of Tools and Equipment

• Ensures appropriate tools and equipment are available at work sites and used while performing any job
• Ensures that tools are in a safe and in good working order before use.
• Reports loss of tools or damage to any tools to the lead Engineer
• Informs the Mechanical Engineer of any requirements for tools

Accountable for Outcomes:

Continuous on-the-job application of HSE Procedures

Frequency of safety incidents and near misses. 

Lost Time Injury Frequency Rate (LTIFR);

No EHS Compliance breaches.

Work completion on time

Completion of reports/record sheets

Work quality to high standard.

Efficiency at work

24-hour accessibility

Quality of records and reports.

Accuracy of planning
 

About ENGIE BU Africa ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job      Purpose/Mission 

The Technical Operations section under the Operations Department aims to serve ENGIE customers with the best quality of its technical products. The Tech-Ops Repair Officer is responsible for the Incoming Quality Checks (IQC), Dis/assembly, Repair and Refurbishments of EEA K products (SHS, appliances and components) as per defined processes and procedures, for timely delivery against distribution targets. Additional duties include workshop management, tools management, inventory control of work-in-progress items and spare components and first level maintenance and servicing of facility’s electrical infrastructure. Conduct any additional technical task as prioritized and instructed by the direct supervisor. 

Responsibilities

• Achieving targeted weekly, monthly and quarterly requirements in terms of conducting IQCs for incoming shipments, assembling new systems, refurbished items and repaired items
• Manage and monitor accurate performance of workshop tools: Testjigs, Testers (panel, battery), Soldering stations, Flashers and Multimeters, Battery recovery machines, Inverters, Power supplies, Float & “Desulfation” stands and other related tools.
• Maintain and improve workshop activities and facilities; follow and adhere to departmental and organizational policies and procedures to maximize output.
• Categorize and properly document all the tested returned system parts to ensure data accuracy (Physical and PAYGEE)

Knowledge and skills 

Experience:

• ≥3 year of working experience in technical roles related to EEA K Technical Operations (Solar technology, Battery technology, Solar controllers, Solar Panels and Test equipment)
• Hands-on experience in accurate soldering and other required repair services
• Experience with operational improvement techniques (Kaizen and 5S, 6 Sigma, etc.) is a plus
• Very good organizational and interpersonal skills and team player

Qualifications:

• University degree or Diploma in Renewables, Electronics or Electrical Engineering or similar fields

Language(s):

• English
• Kiswahili

Technology:

• Good computer skills (MS Office); experience with using databases is a plus

Job Purpose/Mission

The Zonal Sales and Collection Officer will be responsible for recruitment, retention and training of agents and support the zonal sales and collection manager in sales and collection.

Responsibilities

• Trainings of agents within the zones.
• Conduct and support customer education clinics within the zone.
• Develop individualized training plans for underperforming agents through trade accompaniment.
• Develop new approaches and techniques for making improvements in training programs.
• Measure the performance of trainees after the session.
• Screen and recruit agents that have a commercial and Credit (collection) Personality.
• Support the update of training materials.
• Maintain and update records of training sessions.
• Schedule training of new and old agents.
• Stay updated with current market trends and the changing demands of the zone sale environment.
• Support the zonal sales and collection manager in the management of the sales and collection agents, and area agent leads in the sales and collection activities to deliver targets.
• Working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs.
• Diligently provide regular detailed status reports to your team while providing recommendations on corrective action if deliverables are in jeopardy

Knowledge and Skills

Experience:

• 3 years’ experience within service subscription industry/Micro Finance/Asset financing leading a team.
• Sales Success Track record
• Loan Sales & Portfolio Management experience
• Experience in the development of Sales Strategies and loan collection strategies
• Computer skills in a Microsoft Windows environment
• Good oral and written communication
• Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
• Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
• Excellent organizational skills and attention to detail
• Agility and innovation

Qualifications:

• Diploma/Bachelor’s degree.

Language(s):

• English
• Kiswahili

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

 www.linkedin.com/company/engie-africa

Job       Purpose/Mission 

The Area Administrator is responsible for Customer experience in the Service Centers, logistics and stock and handover of products to customers that are eligible.

             Responsibilities

• To observe and record 100% accuracy handover per shop, For each handover, all relevant documents (corresponding customer contract, proof of ID, customer declaration form etc.) are scanned & uploaded per customer via Mtawi
• Physical stock counting (daily) and reconciling physical stock with stock levels on Tally software system.
• Matching of expected and submitted inventory, matching of stock figures (DB/Tally) and the physical stock count.
• Coordinating submission of daily/weekly reports of return and repairs within the responsible regions per Service Center
• Ensure customer education is highly conducted to promote customer satisfaction and Explaining after-sales service to the customer.
• Correctly transacting and tracking all incoming and outgoing inventory to ensure accurate stock levels are consistently maintained on Tally software system.
• Contribute to 10% of sales target as per the hub distribution and handle all walk-in customers at the Service Centers.
• Ensuring all licenses and regulatory data is up to date and correctly displayed as per the QA management policy.
• Fully implement the FIFO methodology within the Service Centers
• Display systems to be presentable, complete, clean, and working at any time.
• Achieve financial reporting on Service Center expenses month by month per region and as per the assigned Service Center.
• Storage room setup (proper arrangements of items, labelling, separation of spare parts (used and broken).
• Organizing all documents in designated folders (logistics documents and customer contracts)
• Gathering a benchmark data for assessment purpose and analysis of causes of portfolio deterioration.
• Completing assigned tasks in line with applicable policies, guidelines, processes, and procedures.
• Displaying Mobisol SHS and appliances as instructed and ensuring a shop appearance in line with Service Center related guidelines.

Knowledge and skills 

Experience:

• 2 years’ experience in stock Management and customer service.
• Experience in customer relationship management.
• Team Player

Qualifications:

• Be a holder of a diploma, preferably in Business, Logistics and its related fields

Language(s): 

• English
• A native language

Technology:

• Computer Literacy