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Internal Control Manager

Posting date : 02/05/2024

Requisition ID : 27688


Internal Control Manager

Job Title: Internal Control Manager 

Department: Country Director's Office         

Reporting Line: Country Director      

Location: Nairobi, Kenya                      

 

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

 

Job        Purpose/Mission 

The Internal Control Manager will be responsible for ensuring a strong internal control environment through the development of policies and procedures, ensuring their implementation and monitoring compliance The position will work to foster standardization and consistency across Engie Energy Access Kenya of business processes and internal controls. Person Specifications The ideal candidate is a critical thinker internal control environment. They are organized with excellent analytical and problem-solving skills.

 

Roles and Responsibilities

  • Own the design, implementation, documentation, assessment and monitor internal control framework, including group policies and key risks in order to ensure that the group has adequate controls to prevent unintentional and intentional errors in financial reporting, processes and business operations.
  • Formulate policies and procedures to improve internal controls, compliance and efficiency.
  • Lead the process for internal controls reviews across the Engie Energy Access Kenya
  • Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, senior leadership and audit committee.
  • Deliver adequate and timely action plans and monitor progress to address and resolve control deficiencies.
  • Work collaboratively with business and process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action.
  • Actively seek standardization and automation, apply and implement best practices for managing internal controls and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessment and review procedures.
  • Actively engage with internal and external auditors to ensure consideration and resolution of all relevant risks and audit findings.
  • Develop and conduct adequate training and prepare related information material on the internal control objectives, approach and methodology to business partners on a regular basis to build knowledge and understanding of risks and control.

Knowledge, Skills and Experience

  • 7+ years in a similar position.
  •  Relevant professional certification is a plus.
  • Strong experience and interest in how technology and systems can support internal control effectiveness and efficiency.
  •  Solid understanding and experience with internal control frameworks.
  • Strong analytical skills include the ability to spot, assess and address risk, materiality and interdependencies and translate it into impact analysis for the financial reporting and recommendations for improvement.
  • Strong communication skills presenting internal control and risk matters in an understandable way across various forums and levels of the organization with the right level of detail.
  • Strong oral and written communication skills, including sound presentational skills.
  • Adaptable to working in a fast paced, ever-changing environment.
  • Striving for continuous improvement and optimization.
  • Ability to work well independently as well as the ability to work well with stakeholders.
  • Flexibility in resolving issues and addressing changing priorities.

Qualifications:

  • Bachelor’s degree in finance, accounting, finance, or business administration
  • CPA II and above

 

 

Language(s): 

  • English
  • Swahili

 

Technology:

  • Experience in technology required for the role.

 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

 

 

 

Job Requisition ID on SAP SF
27688
Language on SAP SF
en_US
Country
Job Contract
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Fleet Officer Intern

Posting date : 02/05/2024

Requisition ID : 27348


Fleet Officer Intern

Job Title:

Fleet Officer Intern (3 months)

Department:

Human Resource

Reporting Line:

Head of Human Resource

Location:

Nairobi, Kenya

 

 

About ENGIE Energy Access

 

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

 

Job Overview

 

The Fleet Officer Intern will play a crucial role in managing and overseeing a company’s fleet of vehicles. The fleet Officer Intern will handle all queries related to our Motor Cycle and Vehicles that are raised in our fleet system, maintains records of maintenances for the vehicles and Motor Cycles, ensuring that safety standards for operating vehicles meet the ENGIE standards as per transport policy.

 

Key Responsibilities

  • Set and manage the overarching strategic direction, priorities and focus areas for sales commercial (sales, marketing, and business development), cascading and ensuring alignment throughout EEA-K.
  • Maintenance and Oversight: The Fleet Officer ensures that the vehicles or vessels are properly maintained in accordance with regulations. They use their knowledge of maritime law (for vessels) or transportation regulations (for vehicles) to ensure safe navigation and operation.
  • Organizing and Controlling: They organize, control, and direct the activities related to the fleet. This includes scheduling maintenance, repairs, and replacements as needed.
  • Budget Management: The Fleet Officer manages the budget for vehicle repairs, replacements, and other related expenses.
  • Driver/Vessel Operator Training: They ensure that drivers or vessel operators receive proper training to uphold safe operating standards.
  • Licensure and Registration: Managing vehicle licensure and registration is also part of their responsibilities.
  • Efficient Routes and Schedules: They establish efficient routes and transportation schedules for the fleet.
  • Monitoring and Reporting: Monitoring drivers (or vessel operators) to ensure adherence to schedules and safe driving practices. Additionally, they provide reports to management on budgeting, maintenance, and fleet progress.
  • New Driver/Vessel Operator Recruitment: Searching for, hiring, and training new drivers or vessel operators.
  • Cost Reduction and Efficiency Improvement: Developing methods to decrease costs and improve overall fleet efficiency.

 

Knowledge, Skills and Experience

  • Minimum of 1 years’ experience in handling fleet operations management.
  • 5 years of driving experience (driving licence must be upto date).
  • Problem-Solving thinking outside the box and quickly solving problems related to fleet operations.
  • Hardworking with a sense of responsibilty. 
  • Innovative Thinking, ability to think creatively and find innovative solutions is valuable.
  • Attention to Detail: small details can prevent issues and improve fleet performance.
  • Proficiency of GPS tracking system.
  • Experience in Motor Mechanics is an added advantage.

 

Qualification

  • Certificate/ Diploma in Mechanical Engineering/Automative Engineering

 

Language

  • English
  • Swahili

 

Technology

  • Proficient in Excel, PowerPoint, Fleet operating Systems, and other Microsoft applications.

 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Requisition ID on SAP SF
27348
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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Systems Engineer Senior

Posting date : 26/04/2024

Requisition ID : 27272


Systems Engineer Senior

What You Can Expect

As the Senior Systems Engineer (SE) is a key player of a diverse team developing cutting-edge energy storage solutions. This position requires technical expertise in battery storage technologies, with focus on lithium-ion batteries. This role includes identifying project requirements, designing battery energy storage systems, specifying system components, supporting the business development team, managing projects from design to operation, and supporting the operations team. This position is part of the Flexible Generation & Retail Global Business Unit (FGBU) in North America. 

 

Every day you will work closely with Subject Matter Experts (SME) to specify suitable system components, define the system design, calculate the size of the battery system throughout the life of the project, and generate comprehensive bills-of-material for material and labor cost evaluation. Additionally, you will manage all technical aspects on project execution, from the design phase through development, installation, commissioning, and operation; primary EPC engineering interface.

 

  • Provide support to internal business team in engaging prospective utility companies and Authority Having Jurisdiction
  • Identify and articulate business development requirements
  • Formulate high-level detailed system design drawings and layouts for Battery Energy Storage Systems (BESS)
  • Primary interface with the project Owner’s Engineer
  • Ensure Engie’s BESS internal guidelines are followed
  • Train Operations & Maintenance (O&M) technician and support with troubleshooting system issues
  • Responsible for oversight, considering company policies and procedures, codes and standards, and regulations, of engineering consultants’ and other contractors’ electrical designs and construction as required to deliver the assigned projects
  • Act independently with minimal direction and, as a project team member, must be able to work cooperatively to deliver quality electrical engineering for the project, interconnection agreements, and the team’s goals for a successful project
  • Must keep up to date on new technologies and regulatory conditions including codes, industry standards, best practices, customer requirements, and other relevant standards.
  • Review system drawing sets for purposes of bidding, permitting, and construction in accordance with ENGIE standards, NEC, IEEE and any other local codes

 

What You’ll Bring

  • Bachelor's Degree in Electrical or Mechanical Engineering or related field
  • A minimum of five (5) years of experience in renewable systems engineering
  • Extensive expertise in battery technology for storage applications including batteries, inverters, transformers, substations, protection and controls, battery management and energy management systems
  • Profound technical knowledge, particularly in the realm of battery storage technologies or renewable energy systems is a plus.
  • Ability to create, read and interpret construction plans and specifications

 

Additional Details

  • This role is eligible for our hybrid work policy
  • Must be available to travel domestically 30% of the time and with the need for some overnight trips
  • Must be willing and able to comply with all ENGIE ethics and safety policies 

 

Compensation

Salary Range: $96,100 – $147,660 USD annually

 

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

 

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

 

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

 

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

 

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

 

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

 

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

 

We value internal mobility and will offer sponsorship for this role to internal candidates only.

 

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Requisition ID on SAP SF
27272
Language on SAP SF
en_US
Job Contract
Job City
Job Posting Date
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Collections Manager

Posting date : 22/04/2024

Requisition ID : 26918


Collections Manager

Job Title:   

Collections Manager

Department: 

Customer Finance

Reporting line: 

Head of Customer Finance

Location:

Nairobi Kenya

 

About Engie Energy Access

 

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable, and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

 

www.engie-energyaccess.com

 

Job Purpose/Mission 

The Customer Finance Team plays a pivotal role in ensuring the overall success of our largely unbanked customers in completing their loans and getting continued access to clean, reliable energy. The team works cross-functionally with our commercial, customer experience, product development and operations on the ground to ensure that we provide all customers with successful responsible onboarding and offer constant support through adequate monitoring and interventions all the way through the lifetime of our customers’ loans.

 

The Collections Manager will be responsible for securing timely repayments through Call Centre Agents, supporting their daily activities, maintaining positive relationships with customers, minimizing, and controlling losses to the loan portfolio through proper management of the assigned accounts in default.

 

Responsibilities
 

Monitoring & Process Management

  • To oversee and assist in the monitoring and analysis of customer accounts for non-payments, delayed payments and other irregularities
  • To ensure the cost of pursuing a customer debt is reasonable through cost / benefit analysis
  • Monitor telephone reports on a weekly basis to ensure contact per day quota is achieved
  • To monitor appropriate collections activity to ensure customers pay to agreed terms
  • To monitor the quality of the team's customer calls and develop actions to improve service standards
  • To monitor team performance against financial and other targets and alert the line manager of situations that may lead to variance from plans

Team Management

  • To maximise revenue collection and debt recovery
  • Verify that team members get the appropriate training and apply their knowledge and skills to the job
  • Supervise and direct the daily activities of contact center collection officers
  • To ensure that the team deals with all customer complaints in line with the complaints process and adhering to the Code of Conduct
  • To plan and manage the day-to-day workflow and performance of the team ensuring that targets and customer service standards are achieved and maintained
  • Supervises recoveriesand collection activities which involves training, mentoring, and coordinating of assignments to ensure timely reporting and meeting of deadlines/KPI.
  • To hold regular team meetings to timely and effectively communicate departmental plans and targets, discuss issues and recognise success
  • Manage the overdue and support on Welcome call  process
  • Ensure all agents adhere to call regulations
  • Ensure Xdesk and other working tools are working well or else escalating issues arising
  • Ensure the team is capturing the right information

 

Reporting

  • Participation in collection analysis functions and various other credit related duties
  • Ensure Collections and Recoveries monthly reports are prepared and where necessary appropriately distributed
  • Identify and report any incident that may affect operational results
  • Assist in ad-hoc credit/collections related exercises as required
  • Analyzing the effectiveness of collection activities and recommending alternative courses of action to gain optimum results
  • Review daily reports relating to area of responsibility, taking corrective action required to obtain objectives
  • Identify the negative trends and notify them to the manager of the Credit Recovery Center, enclosing the proposed solutions to mitigate them
  • Calculate commission for each field agent and request Field commissions to Finance after approval from manager and ensure payments are done in a timely manner

 

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help A2E realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

 

We believe that great managers:

  • Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
  • Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
  • Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
  • Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
  • Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

 

Experience:

  • 5 years’ Experience in portfolio management/microfinance or its equivalent with a focus on loan collections and recovery.
  • Experience in team Management.
  • High Level of familiarity with typical income, expenditure and cashflow patterns of rural and per -urban households and micro-enterprises in assigned portfolio, including farmers, animal breeders, business owners and employees.
  • Professional experience in traditional bottom of the pyramid (BoP) lending techniques preferably in microfinance sector
  • Strong customer Negotiation skills.
  • Knowledge about market and business risks associated with typical Mysol customers

Qualifications:

  • Bachelor’s degree in business or related field
  • Portfolio management certificate will be an added advantage

 

Language(s): 

  • English
  • Kiswahili

 

Technology:

  • Computer literacy, particularly good working knowledge of Microsoft Excel and power-point

 

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Requisition ID on SAP SF
26918
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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Directeur de Projets (F/H)

Posting date : 19/04/2024

Requisition ID : 26804


Directeur de Projets (F/H)

Envie de participer à la transition énergétique en poursuivant notre objectif de faire d’ENGIE le leader du confort vert en France ? Rien de plus simple, postulez sur cette offre et rejoignez nos équipes d’ENGIE France Retail !

 

France Retail du Groupe ENGIE, propose à ses millions de clients particuliers et professionnels en France de l’électricité verte, du gaz naturel ainsi que des services #JagisAvecENGIE.

 

Au sein de la DSI France Retail  à la Direction Grand Public (DGP) en charge de la commercialisation des offres d’énergies et services aux clients particuliers et elle développe les produits et services induits par la transition énergétique nous recrutons notre :

Directeur de projets infrastructures (F/H) - Poste basé à Bagneux

 

Vos missions :

 

Vous reportez au Responsable du pôle Infrastructure & Opérations du Département Support & Opérations.La DSI de la Direction Grand Public fait partie de la DSI France Retail .

Elle est composée de 5 départements (Alignement Stratégique, Architecture & Innovation, Centres d’Excellence, Chaîne de Valeur et Support &Opérations).

 

En tant que responsable du portefeuille des projets infrastructures et de la plateforme d’observabilité du département Support & Opérations, vous gérez 2 périmètres : Les projets Infrastructures et la plateforme d’Observabilité NEO constituées de 3 modules Splunk (Business Activity Monitoring sur splunkCloud, IT Service Intelligence, Observability Suite)

 

Vous êtes garant des 2 périmètres suivants :

  • Les projets Infrastructures
    • Vous pilotez et managez une équipe constituée de 8 ressources externes : 6 chefs de projets techniques expérimentés et 2 alternants
    • Vous pilotez les projets de transformation des infrastructures et en définissez la feuille de route.
    • Vous êtes responsable de la Roadmap des projets qui constituent le portefeuille actuel
      • Projet critique de montée de version SAP
      • Implémentation de OKTA sur tous les portails clients et partenaires de France Retail
      • Migration des applications Métier de la DGP sur la nouvelle plateforme Landing Zone AWS
      • Migration Infra de la solution C3 vers AWS
      • Implémentation de la solution de sécurisation OKTA Priviledged Access sur toutes les briques Infra AWS (RDS, EC2, ECS, etc.)
      • Implémentation des chantiers divers sur les infrastructures : Rationalisation des logs, FinOps sur la plateforme B2C Data Platform (Big Data), etc.
    • Vous adressez les différents sujets du pôle Infrastructure & Opérations qui peuvent nécessiter une coordination d’un chef de projet technique
    • Vous gérez et garantissez les budgets des projets du portefeuille
    • Vous êtes responsables de la communication et de la comitologie des projets du portefeuille auprès des différentes parties prenantes (CODIR DGP et DSI, COPIL, Comité Métier)
    • Vous Pilotez les contrats des chefs de projets qui travaillent sur votre périmètre en interaction avec le Gestionnaire de contrat
    • Vous travaillez en synergie avec les autres responsables de portefeuille de la délégation Chaîne de Valeur en partageant la Roadmap des infrastructures et les éventuels impacts des projets sur les infrastructures

 

 

  • La plateforme d’Observabilité NEO constituées de 3 modules Splunk (Business Activity Monitoring sur splunkCloud, IT Service Intelligence, Observability Suite)
    • Vous pilotez et managez une équipe constituée de 7 ressources externes : 1 Product Owner et 6 DevOps sur Splunk
    • Vous savez promouvoir une solution et êtes le point de contact privilégié de France Retail et des autres BU de One Retail sur la plateforme d’Observabilité
    • Vous gérez la Roadmap des demandes Métier sur le module Business Activity Monitoring
    • Vous assurez l’implémentation de la solution Observability Suite sur les différents portails du Digital
    • Vous finalisez l’implémentation de toutes les applications de la DGP sur le mur d’images
    • Vous gérez de façon rigoureuse le budget de la Roadmap NEO
    • Vous gérez la relation contractuelle avec l’éditeur Splunk et assurez le suivi des mises à jour logicielles du produit
    • Piloter les contrats des ressources qui travaillent sur votre périmètre en interaction avec le Gestionnaire de contrat.

 

 

Vos compétences :

 

Vous êtes diplômé(e) Bac+5 d’une école de commerce, d’ingénieurs ou de formation universitaire et vous disposez d’une expérience de 7 ans minimum au cours de laquelle vous avez eu à piloter un portefeuille de projets techniques et avez également piloté des projets destinés à supporter de très forts trafics et un nombre important d’utilisateurs externes et internes.

  • Vous avez animé un portefeuille de projets Infrastructure et les ressources associées (comitologie, points réguliers)
  • Vous avez encadré des équipes IT internes et externes et savez être à l’écoute
  • Vous êtes autonome sur votre périmètre et savez prendre des initiatives
  • Vous maîtrisez les cycles de pilotage des projets : Agile, Framework SAFe, Cycle en V
  • Vous maîtrisez le domaine des infrastructures OnPrem et Cloud (Bonne compréhension des notions de cloud privé / public / hybride et des différents modèles IAAS, PAAS, SAAS. Une certification AWS Certified Solutions Architect sera appréciée)
  • Vous connaissez les grands standards/progiciels du marché, en particulier SAP, OKTA, SPLUNK, les grands Middleware et solution d’API Management
  • Vous êtes particulièrement vigilants et sensibilisés aux règles de sécurité à appliquer dans les solutions à implémenter dans le Cloud

 

 

Naturellement vous :

  • Êtes autonome, force de proposition et faites preuve d’initiative
  • Faites preuve de leadership et avez de bonnes capacités à convaincre 
  • Avez la capacité à animer, motiver et mobiliser des équipes,
  • Avez la capacité à organiser et prioriser les tâches;
  • Possédez une bonne communication (orale/écrite)
  • Parlez anglais et français couramment
  • Avez du dynamisme et l’esprit d’innovation
  • Avez le sens du service et l’esprit d’équipe
  • Avez un bon sens relationnel
  • Êtes méthodique et organisé

 

Notre promesse :

ENGIE France Retail est l’entité du Groupe ENGIE dédiée à la commercialisation d’énergie (gaz naturel et électricité) et des services associés aux clients particuliers et aux artisans, commerçants, professions libérales et TPE. ENGIE France Retail compte 7 000 collaborateurs et des millions de clients partout en France.

Nos équipes innovent chaque jour pour faire d’ENGIE France Retail l’acteur de référence sur les marchés des solutions énergétiques respectueuses de l’environnement, du confort durable et des nouveaux usages. Notre ambition est d’aider nos clients à agir en faveur de la transition énergétique, en consommant moins et mieux.

Afin d’accompagner cette ambition, une nouvelle DSI se développe et recrute de nouveaux talents dans tous les métiers de pointe de l’IT pour répondre aux impératifs du court terme sans négliger la préparation des solutions qui répondent aux enjeux stratégiques de demain. l’aventure vous tente ? rejoignez-nous ! 

 

En tant qu’employeur responsable, Engie France Retail valorise la diversité des profils de ses collaborateurs et s’engage en faveur de l’égalité des chances. 

 

Job Requisition ID on SAP SF
26804
Language on SAP SF
en_US
Country
Job Contract
Job City
Job Posting Date
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Assembly Technician

Posting date : 19/04/2024

Requisition ID : 26784


Assembly Technician

Job Title:   

Technicien d'Assemblage H/F

Department:

Opérations

Reporting line:

Wharehouse Manager

Location: 

Benin 

 

  1. À propos d’ENGIE

 

ENGIE est le plus grand producteur indépendant d'électricité au monde et l'un des principaux acteurs du gaz naturel et des services énergétiques. Le groupe a plus de 50 ans d'expérience sur le continent africain et a la capacité unique d'implémenter des solutions intégrées tout au long de la chaîne de valeur énergétique, de la production d'électricité centralisée aux solutions hors réseau (systèmes solaires domestiques, mini-réseaux) et aux services énergétiques. ENGIE Africa compte presque 4 000 employés, possède une capacité de production d’électricité de 3,15 GW, en exploitation ou en construction, et occupe une position de leader sur le marché décentralisé de l’énergie fournissant de l’énergie propre à plus de 4 millions de personnes par le biais d’installations solaires domestiques et de micro-réseaux locaux.

ENGIE PowerCorner est le développeur et opérateur de mini-réseaux du Groupe ENGIE qui fournit une électricité renouvelable, fiable et abordable, ainsi que des services énergétiques innovants, aux populations hors-réseaux des zones rurales en Afrique. Pour ce faire, nous utilisons une combinaison d’innovations clées : des unités de production d’électricité renouvelables solaires standardisées, un mini-réseau autonome combiné à des compteurs intelligents, et la technologie de paiement mobile.

 

Périmètre de Responsabilités

 

Les responsabilités listées ci-dessous sont celles pour lesquelles vous avez été recruté et que vous devrez assumer pour ENGIE Energy Access Bénin. Ces dernières sont sujettes à changement à tout moment.

Rapportant au Responsable de l’Entrepôt et du Transport de ENGIE Energy Access Bénin, le Technicien d’Assemblage aidera à la bonne gestion des opérations au sein d’une start-up dynamique qui évolue aux frontières de l’énergie renouvelable et des technologies de paiement mobile.

 

Responsabilités principales

 

  • Aider au chargement des livraisons à l’entrepôt et des livraisons aux points de vente ;
  • Effectuer un contrôle minutieux et de qualité du stock à l’arrivée et au départ ;
  • Effectuer l’assemblage des produits SmartLife à travers le logiciel prévu à cet effet ;
  • Être méticuleux lors de l’assemblage des équipements afin de minimiser les erreurs ;
  • Être proactif et enthousiaste dans la détection des erreurs et les remonter à sa hiérarchie ;
  • Être alerte et responsable en vue d’assurer la sécurité de vos collègues de travail
  • Maintenir en bon état le stock de l’entrepôt et éviter qu’il ne soit endommagé, perdu ou dérobé ;
  • Avoir une bonne connaissance de nos produits : les détails, les caractéristiques, les prix etc. ;
  • Participer aux inventaires, aux audits et aux rapprochements ;
  • Participer activement à la classification et au rangement des kits ;
  • Améliorer continuellement ses connaissances sur les produits et ses compétences en matière de maintenance ;
  • Prendre soin des ordinateurs et de tout l’équipement mis à disposition. 

 

Responsabilités techniques

 

  • Soutenir le processus de remise à neuf du produit SmartLife ;
  • Effectuer le tri et la remise à neuf de tous les accessoires SmartLife ;
  • Identifier les produits défectueux en collaboration avec les Conseillers Points Services en vue de les réparer ;
  • Effectuer des enregistrements précis, des rapports sur la qualité du produit dans l’inventaire quotidien des produits SmartLife reconditionnés et saisir des informations précises dans le logiciel dédié. 

 

Postulez

 

Vous vous êtes reconnu(e) dans cette offre ?

 

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com 

 

Constitution du dossier de candidature :

 

  • Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
  • Une lettre de motivation adressée à la Responsable des Ressources Humaines.

   

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

 

ENGIE est un employeur engagé dans la diversité, l’égalité des chances et la création d’un environnement inclusif pour tous. Toutes les candidatures sont examinées en fonction des besoins de l’entreprise, des exigences du poste et des qualifications individuelles, sans aucun égard quant à l’origine, l’âge, le patronyme, l’identité, l’orientation ou la préférence sexuelle, la religion, la situation familiale, l’état de santé, le handicap, les opinions politiques, les engagements syndicats ou encore la citoyenneté. Nos différences font notre force !

 

#ActWithENGIE

Job Requisition ID on SAP SF
26784
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en_US
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Field Technician Generators

Posting date : 18/04/2024

Requisition ID : 26758


Field Technician Generators

EMS(European Maintenance Support) is a part of the ENGIE Group that carries out specialized maintenance work across Belgium and across Europe (mainly the Netherlands and France). Within the Powertrain (Generators) team, we are looking for a Field Technician Generators who wants to develop into a specialist in the field.

 

Have you got the technology bug? Do you enjoy tinkering with mechanical and electrical components and are ready to build expertise within rotating equipment?

 

Then apply via the button above for our Field Technician Generators position , or via digital assistant B-ENGIE (button below)

 

WE OFFER YOU as a Field Technician Generators

 

  • A high-tech workplace where passion for technology is key.
  • A work environment in which safety always comes first.
  • A pleasant work atmosphere and a top-notch team of +/- 40 technicians led by Kris Matthys.
  • Freedom and independence to plan the work yourself allowing you to maintain a healthy work-life balance.
  • Lots of variety in the job thanks to the different locations where we operate, the different types of machines we work with (Siemens, Alstom, Brush, etc.) and the different customers we serve (both ENGIE power plants and industrial customers).
  • Numerous opportunities to develop yourself, thanks to extensive on-the-job training and the possibility to acquire other competencies of your choice (electrical measurements, managing teams, project planning, ...)
  • Close supervision from Day 1 by an assigned mentor.
  • A stable company that offers job security.
  • A staff contract (38h) of indefinite duration with a competitive salary package consisting of:
    • a basic salary that is indexed monthly and supplemented by various premiums depending on the work regime (shift premium), the place where you work (mobility premium) and the number of overtime hours worked (overtime premium and compensation through leave days).
    • Annual salary increase in January according to energy sector scales
    • Annual double vacation pay, collective bonus and year-end bonus.
    • 20 leave days + 13 ADV days + all days to compensate for overtime worked.
    • Medical expenses will be reimbursed for you and your family members.
    • Hospitalization insurance and supplementary pension plan
    • Cell phone and data subscription
    • Meal vouchers €8

YOUR PROFILEAs a Field Technician Generators

 

  • You are mechanically and/or electrically skilled (A2/bachelor/graduate electromechanics, electronics, electrical engineering), experience in generator maintenance is a plus.
  • You are fluent in English and willing to obtain basic level (A2) in French or Dutch.
  • You are flexible in terms of working hours and workplace. You see varying hourly schedules (day, shifts, weekends) as 'part of the job'. You are willing to perform work at our various sites in Belgium and abroad (mainly France and the Netherlands, max. 30%).

 

YOUR CHALLENGE as a Field Technician Generators

 

As a Field Technician Generators, you will actively participate in various maintenance projects, overhauls and interventions. An extra challenging aspect of the job is that no two days are the same.

  • You will be responsible for organizing, coordinating and performing mechanical maintenance work on industrial generators and auxiliary systems.
  • At the start of a new construction site, you will be involved in the preparation and, together with the expert engineers from our team, determine the approach, planning and scope of the work to be performed.
  • Depending on the project, you will either take on the role of site supervisor or the role of field technician (or both).
  • In the role as site supervisor, you will coordinate and execute and be responsible for determining resources, ordering materials and following up on them correctly and on time.
  • During execution , you will work with a team of technicians consisting of both colleagues and subcontractors.
  • You will be responsible for monitoring and reporting on the work required and constantly ensure the safety of yourself and your colleagues.
  • For unplanned sites or incidents, you will participate in interventions, analyze problems and work hands-on on the generators with the goal of resolving the problem.

 

INTERESTED?

 

Contact Nancy via email  nancy.melin@external.engie.com

 

Job Requisition ID on SAP SF
26758
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Head of Commercial, Marketing & Communications

Posting date : 26/06/2024

Requisition ID : 23965


Head of Commercial, Marketing & Communications

 

Job Title:   

Head of Commercial, Marketing & Communications

Department:

Sales, Marketing & Communications  

Reporting line:

Country Director

Location: 

Benin

 

About ENGIE Energy Access (EEA)

 

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

 

www.engie-africa.com

www.linkedin.com/company/engie-africa

 

Job Purpose: Mission

ENGIE Energy Access Benin is looking for a dynamic and entrepreneurial Head of Commercial, Marketing & Communications to take on a unique leadership role in a rapidly growing company at the front lines of renewable energy and mobile payment technology.

The Head of Commercial will play a critical role in ENGIE Energy Access Benin (EEAB). As Commercial Director, you are responsible for developing and implementing Sales, Marketing & Business Development (Partnerships and New Products) strategies to accelerate growth with our current and new, while maintaining strong customer repayments. You are also expected to identify new commercial opportunities, manage marketing efforts and coordinate the execution of market research and analysis to create business plans based on commercial opportunities.

 

Key Responsibilities, Deliverables and Activities

Responsibilities

  • Set and manage the overarching strategic direction, priorities and focus areas for sales commercial (sales, marketing and business development), cascading and ensuring alignment throughout EEAB.
  • Manage consolidated country P&L commercial performance (primarily revenue and gross profit), with a secondary focus on driving overall EBITDA (given sales team core responsibilities for credit, product, operations, and CX outcomes).
  • Where the country is underperforming on sales and commercial targets, manage turnaround efforts to remediate performance.
  • Establish a best-in-class commercial operating model, with a high-impact and right-sized organizational structure, tools, reports, standards and systems.
  • Lead our go-to-market strategy through understanding our customers, the market and competitive landscape then determining competitive positioning with regards to products, prices, channels and locations.
  • Develop and lead a team a commercial team on a local, regional and national level, with full responsibility for the team’s workplan, coaching and professional development.
  • Lead and oversee strategic projects to improve commercial performance.

 

Detailed Responsibilities

 Strategy, Planning & Budgeting (10%)

  • Set and manage the overarching strategic direction, priorities and focus areas for commercial across EEAB over the short, medium and long-term.
  • Develop the commercial strategy to drive efficient customer acquisition and revenue growth throughout EEAB, including directly owning key inputs with our go-to-market strategy (locations, distribution channels, marketing, partnerships, new products etc.) and collaborating cross-functionally to determine other key strategic inputs (e.g. product, pricing, CX, Operations, etc.)
  • Ensure regions have localised strategies in line with the country strategy and have robust plans to deliver the country targets, including allocating sufficient investment and resources to reliably execute.
  • As part of the management team, provide thought partnership for cross-functional leads, provide input into strategies, act as a key stakeholder on cross-functional decisions and ensure that core commercial and enabling functions align with the sales strategy.
  • Develop the sales, marketing and business development team budgets, and track departmental expenditures, financial goals and budgets.
  • Where required, both lead and oversee strategic commercial projects to drive sales growth across EEAB.
  • Own Sales Forecasting Process ensuring country ensuring that both short term and long-term forecasts are validated as per SOP and the country achieves industry standard forecast accuracy.

 

Governance, Reporting, Analytics & Performance Management (40%)

  • Continuously manage country P&L performance, including:
  • Primary focus on revenue (through sales volumes, kit mix and price), gross profit (through maximization of higher margin sales with lower COGS) and cost of sales.
  • Secondary focus on EBIT, given sales team core responsibilities for credit, product, operations, and CX outcomes.
  • Set the overarching sales target setting process, approve regional sales targets.
  • Oversee the development of reports, analysis and insights for financial performance and other operational KPIs for sales (per sales manager / agent, active agents) and marketing (brand health, marketing spend, referrals, etc.).
  • Establish the overarching governance framework to track performance against commercial goals, lead national governance forums and hold Regional Managers and other departments accountable for results and plans.
  • Where there is underperformance, provide hands-on support to turnaround and make key decisions to remediate performance.
  • Continuously monitor performance of other key functions that drive sales, including product, pricing, sales, distribution, portfolio health, customer experience, software, and service with potential partners, working with them to take remediation action to address underperformance.

 

Commercial & Marketing Operations (30%)

  • Lead and manage development of a robust sales operating model, including:
  • Develop procedures and policies for core sales operations functions (lead and opportunity management; recruitment and training, tools of trade, incentives, size and structure, government reporting and performance management etc.).
  • Implement procedures and policies throughout the sales function, monitor and ensure compliance, continually test and improve.
  • Lead and manage marketing operations, including:
  • Lead market research, including the market and competitive landscape to identify analyze threats and opportunities.
  • Segment EEA Benin’s customers and develop tailored strategies to target specific customers’ profiles (SHS, SBS, Minigrids).
  • Identify trends in customer behavior closely following sales, product usage, customer retention, upgrades and competitors, leveraging this data to enhance our commercial strategy.
  • Supervise all marketing channels and methods to ensure appropriate information is effectively communicated to external audiences (including leading campaigns).
  • Establish and manage external partnerships, including negotiating ongoing contracts with suppliers and customers, managing and reviewing contracts and making recommendations regarding commerciality.

 

Leadership, Management & Culture (20%)

  • Develop and lead a team of sales, commercial and marketing managers, including full responsibility for coaching and their professional development.
  • Manage the team’s work plan and workload to ensure delivery of agreed goals.
  • Help recruit, collaborate with, coordinate and train diverse teams such as field sales, B2B channels and credit teams.
  • Provide strong leadership, management and coaching for regional sales and marketing teams, including with support to other members of the Management Team.

 

Required Qualification & Experience

  • Bachelor’s degree in business administration / communications / marketing / public Relations or Business. MBA an added advantage.
  • Minimum of 10 years’ experience in progressive business leadership experience, with 3+ years leading a Commercial & Marketing function in related areas or sectors such as microfinance, digital financial services, telecoms, project management, data analysis, or field team management, with proven track record of generating and converting opportunities into commercial contracts.
  • Strong commercial capability across sales and marketing (B2C and / or B2B), with a demonstrated history of leading and delivering strong commercial results.
  • Outstanding leadership, having led large field-based sales teams and the ability to create a performance culture with strong governance, accountability and results.
  • Strong understanding of the Benin commercial environment, ideally with time spent in various regions throughout Benin.
  • General strategic, analytical and problem-solving skills, with the ability to set and communicate the strategic vision for commercial & marketing throughout the organization.
  • Ability to lead high-impact cross-functional strategic commercial & marketing projects end to end (including planning, analysis, conclusions and implementation) to achieve results.
  • Exceptional judgement and decision-making skills, with the ability to independently assess and take action to achieve results.
  • Outstanding stakeholder engagement and communication skills, with the ability to develop relationships with key functional leads (especially Customer Finance, Customer Experience and Operations) but also with external strategic commercial & marketing partners.
  • Demonstrated passion for our mission, values and customers!

 

Languages:

  • French, English.

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Requisition ID on SAP SF
23965
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Conseiller Point Services-Tovinklin

Posting date : 18/04/2024

Requisition ID : 21100


Conseiller Point Services-Tovinklin

Job Title:   

Conseiller Point Services H/F

Department:

Customer Experience

Reporting line:

Team Leader Conseiller Point Services

Location: 

Benin (Toviklin)

 

  1. À propos d’ENGIE

 

ENGIE est le plus grand producteur indépendant d'électricité au monde et l'un des principaux acteurs du gaz naturel et des services énergétiques. Le groupe a plus de 50 ans d'expérience sur le continent africain et a la capacité unique d'implémenter des solutions intégrées tout au long de la chaîne de valeur énergétique, de la production d'électricité centralisée aux solutions hors réseau (systèmes solaires domestiques, mini-réseaux) et aux services énergétiques. ENGIE Africa compte presque 4 000 employés, possède une capacité de production d’électricité de 3,15 GW, en exploitation ou en construction, et occupe une position de leader sur le marché décentralisé de l’énergie fournissant de l’énergie propre à plus de 4 millions de personnes par le biais d’installations solaires domestiques et de micro-réseaux locaux.

 

www.engie-energyaccess.com

 

  1. Mission de l’emploi

 

Le Conseiller Point Services aide à la bonne gestion du point services en fournissant un service client avant et après-vente efficace aux clients. Il/elle s’occupe de la gestion des stocks sur le point services et sur le terrain. Il/elle fournit un reporting régulier sur les différents indicateurs relatifs à son poste.

 

  1. Responsabilités

 

1- Satisfaction clientèle

Assurer une bonne satisfaction client en fournissant un excellent service client en tout temps, en répondant aux questions et plaintes, en diagnostiquant les problèmes techniques et en procédant aux échanges de matériels si nécessaire.

 

2- Feedbacks clients / Produits

Aider à recueillir les feedbacks clients sur la qualité de nos produits, les remonter et aider au développement et amélioration des produits en effectuant des tests et des enquêtes.

 

3- Animations commerciales

Contribuer à l’animation commerciale, en support du Marketing et travailler sur la visibilité du point services dans sa localité.

 

4- Gestion du stock et de la disponibilité des Kits au Point Services, auprès des

CCS* (*Conseillers Confort Solaire) et Points relais

Superviser et surveiller l’arrivée des kits et leur sortie de l’inventaire sur le territoire du Point Services, fournir des rapports réguliers sur l’inventaire des kits et renseigner les bases des données adéquates.

 

5- Accompagnement des CCS

Répertorier les clients en situation d’impayés dans la base de données et mettre à disposition la liste aux CCS | Orienter les clients potentiels vers les CCS géographiquement proches (après consultation des Chefs de vente & Chefs de vente adjoint) et leur donner du support, si nécessaire, dans les divers processus. Les informer et les suivre régulièrement sur les techniques de suivi client | Former les CCS sur l’installation et l’utilisation de FenixGo | Participer au debrief avec les équipes terrain et remonter les informations utiles à partager.

            Qualifications :

  • Avoir au moins 2 à 5 ans d’expérience dans le domaine de la relation client
  • Disposer d’un BAC+2/3 en Gestion des Entreprises, Gestion Commerciale, Marketing et Action commerciale ou tout autre diplôme équivalent

 

Qualités professionnelles & humaines :

 

  • Connaître les produits de l’entreprise, sa stratégie et son organisation ; les techniques de communication orale et écrite et les concurrents & les partenaires éventuels
  • Avoir une connaissance en Management d’équipe
  • Maîtriser la gestion de stock ; les logiciels bureautiques (MS Word, MS Excel) et les outils de reporting et les techniques d’accueil clientèle et de communication
  • Capacité à analyser des données qualitatives et quantitatives et à analyser les produits
  • Créativité et sens de l’innovation
  • Rigueur et dynamisme
  • Diplomatie et sens du relationnel
  • Polyvalence et force de proposition
  • Bonne maîtrise de la langue Française ; l’Anglais serait un atout

 

Postulez

 

Vous vous êtes reconnu(e) dans cette offre ?

 

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com avec en objet ‘’CPS02’’.

 

Constitution du dossier de candidature :

 

  • Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
  • Une lettre de motivation adressée à la Responsable des Ressources Humaines.

   

Date limite de dépôt des dossiers : Vendredi 01er Mars 2024 à 17h.

 

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

 

ENGIE est un employeur engagé dans la diversité, l’égalité des chances et la création d’un environnement inclusif pour tous. Toutes les candidatures sont examinées en fonction des besoins de l’entreprise, des exigences du poste et des qualifications individuelles, sans aucun égard quant à l’origine, l’âge, le patronyme, l’identité, l’orientation ou la préférence sexuelle, la religion, la situation familiale, l’état de santé, le handicap, les opinions politiques, les engagements syndicats ou encore la citoyenneté. Nos différences font notre force !

 

 

#ActWithENGIE

Job Requisition ID on SAP SF
21100
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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Commercial de Cluster

Posting date : 18/04/2024

Requisition ID : 14301


Commercial de Cluster

Titre du poste :   

Commercial(e) de Cluster

Localisation :

Parakou (Bénin) avec de fréquents déplacements dans les départements du Borgou, de la Donga et du Zou

Nombre d’emploi :

01

Département :

Entité Mini-grids

Ligne hiérarchique : 

Responsable Commercial et Produits Mini-grids

 

 

À propos d’ENGIE Energy Access (EEA)

ENGIE Energy Access est l’un des principaux fournisseurs de solutions pay-as-you-go (PAYGo) et de mini-réseaux en Afrique, avec pour mission de fournir des solutions énergétiques abordables, fiables et durables et des services qui changent la vie avec une expérience client exceptionnelle. La société est le résultat de l’intégration de ENGIE Energy Access Bénin, ENGIE Mysol et ENGIE Power Corner ; et développe des solutions solaires innovantes et hors réseau pour les maisons, les services publics et les entreprises, permettant aux clients et aux partenaires de distribution d’accéder à une énergie propre et abordable. Les systèmes solaires domestiques PAYGo sont financés par des versements abordables à partir de 0,19 $ par jour et les mini-réseaux favorisent le développement économique en permettant l’utilisation productive de l’électricité et en déclenchant des opportunités commerciales pour les entrepreneurs des communautés rurales. Avec plus de 1 700 employés, des opérations dans neuf pays d’Afrique (Bénin, Côte d’Ivoire, Kenya, Mozambique, Nigéria, Rwanda, Tanzanie, Ouganda et Zambie), près de 1,5 million de clients et plus de 7 millions de vies touchées à ce jour, ENGIE Energy Access vise à rester le leader de l’énergie propre, au service de millions de clients à travers l’Afrique d’ici 2025.

www.engie-energyaccess.com

https://www.linkedin.com/company/3055106

 

Aperçu du poste

Le/la Commercial(e) de cluster dirigera les activités suivantes de cluster :

  • Enregistrement et support client,
  • Engagement communautaire au niveau du cluster avec des activités transversales de Business Development, ventes et marketing

 

Responsabilités principales

Le/la Commercial(e) de cluster sera responsable :

  1. Du développement et suivi des activités commerciales au sein du cluster
  • Être responsable des performances commerciales du cluster
  • Organiser et superviser l’activité commerciale du cluster
  • Développer et entretenir des relations solides avec les clients et les principales parties prenantes (dirigeants locaux tels conseillers communaux et villageois, autres autorités…)
  • Planifier et coanimer les activités d’engagement communautaire
  • Être responsable de la gestion des contrats des clients
  • Superviser les activités commerciales des « Local Operator (LO) » du cluster
  • Réaliser les enquêtes de terrain

 

  1. De la vente et assistance à la clientèle
  • Être responsable de l’acquisition et de la fidélisation des clients
  • Être responsable du portefeuille de prêts à la clientèle et réaliser l’évaluation des capacités de re-paiement du client avant la mise en œuvre du prêt
  • Réaliser les ventes d’appareils domestiques efficaces en énergie et des machines pour les activités génératrices de revenus afin d’atteindre les KPI
  • Planifier et animer des séances « Démo »
  • Fournir un soutien à la communauté du village et aux clients dans la compréhension et l’utilisation de nos produits et services
  •  Assurer un niveau élevé de satisfaction client
  • Gestion des services après-vente par le biais du centre d’appels et d’un suivi des performances commerciales.

 

  1. De la gestion de projet et reporting 
  • Initier et suivre des projets commerciaux
  • Suivre et faire le reporting à temps de tous les KPI du cluster
  • Fournir des rapports sur l’état d’avancement des projets commerciaux et sur les activités commerciales dans les villages
  • Elaborer un budget et mettre en œuvre des actions marketing
  • Analyser les données commerciales du cluster pour améliorer nos performances

 

Connaissances et Compétences

  • Avoir une expérience de terrain avec des modèles d’électrification rurale hors réseau serait un atout considérable
  • Être passionné (e) par la vente et orienté (e) performance
  • Avoir une bonne connaissance de l’outil informatique
  • Avoir un permis de conduire B valide
  • Être très motivé (e) et avoir l’esprit d’équipe
  • Être orienté (e) client et performance
  • Être capable de prendre des initiatives et de travailler de façon autonome
  • Être disposé (e) à se déplacer régulièrement dans des villages en zone rurale
  • Avoir de bonnes compétences en reporting
  • Être passionné (e) par l’accès à l’énergie en milieu rural et l’amélioration de la qualité de vie de nos clients

 

Qualifications:

  • Être titulaire d’une Licence (Bac +3) en Business Management, en Gestion de Projet ou dans un autre domaine connexe
  • Avoir un minimum de 3 ans d’expérience professionnelle dans la vente, le développement des affaires ou un domaine connexe

 

 

Langues : 

  • Français
  • Compétence de travail en Anglais souhaitée
  • Maîtrise de plusieurs langues locales des régions septentrionales du Bénin (Bariba, Peulh, Lokpa, Yom, Ditamari, etc.) fortement souhaitée

 

Postulez

Vous vous êtes reconnu(e) dans cette offre ?

 

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com  avec en objet ‘’ CC 01   ’’

 

Constitution du dossier de candidature :

 

  • Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms
  • Une lettre de motivation adressée à la Responsable des Ressources Humaines

   

Date limite de dépôt des dossiers : Vendredi 29 septembre 2023 à 17h.

 

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

 

Nous construisons une équipe diversifiée et inclusive et cette opportunité est ouverte à tous les candidats internes et externes qualifiés. Les femmes, les candidats originaires d'Afrique et ceux qui ont une expérience de travail sur le continent sont particulièrement encouragés à postuler pour ce poste.

 

 

 

Job Requisition ID on SAP SF
14301
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
job_division_level_one
job_mapped_organization