Minimize credit risk exposure and credit losses by executing established collections procedures. Employ business communication skills and judgment to enforce compliance with contractual payment terms by contacting customers directly. Timely management internal/eternal customer queries for resolution. Accurate and timely management of disconnect and reconnect processes.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed

This is a CONTRACT POSITION.

Your employment will be held by a third-party company of ENGIE’s choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE.

Duration:

• Six Months

Compensation:

• Pay Rate: $31.00/hr.

Location:

• Houston

What you’ll do:

• Specialize in the collection of debt owed to ENGIE EP&G
• Use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills.
• Must have exceptional communications skills, as well as listening abilities and problem solving acumen.
• Must have good attention to details.
• Reduce DSO and increase cash flow.
• Be able to handle multiple priorities.
• Ability to handle stressful situations and maintain composure.
• Be backup to analyst when they are out of office.
• Responsible for collection of term fees, returned checks and proper recording of activity.
• Suggest new or changes in collection policy and procedures to enhance customer experience.
• Outbound Collection calls, challenge resolution, customer service issues and be the expert in collection resolution.  Address escalated customer collections issues received from customer care center that are escalated from the analyst. Objective: Get paid.
• Maintain notes of collection activities in billing and collection systems. Assure that tracking of problem accounts are escalated to manager.
• Advise remittance group on proper application of payments as needed and contact customers if necessary for remittance information.
• High volume phone calls to assigned delinquent customers. Responsible for coordination of collection activity with analyst.
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due and be the champion of getting paid.
• Make recommendations to Manager on any process improvements that streamline collection activity.
• Coordinate with relevant groups-sales, legal, accounting, etc. to resolve customer disputes.
• Need to be proficient in all market rules pertaining to collection procedures and be able to recommend drops of customers who are past due.
• Maintain supporting documentation to support drop decisions when PSC (Public Service Commissions), complaints arise.
• Responsible for meeting/exceeding collections process metrics and quality control to insure high level of on-time payments and professional customer interaction.
• Monthly reports as required by Manager
• Assist with accounting reporting requirements
• Acts as a team member with all ENGIE staff
• Comply with all ENGIE policies and procedures
• Carries out other duties as assigned
• Knowledge of Billing and Collections procedures;
• Excellent written and verbal communication skills;
• Strong attention to detail, goal oriented;
• Ability to prioritize and manage multiple responsibilities;
• Self-motivated without assistance from Manager;
• Proficiency with standard office software packages;

What you bring:

• Bachelor’s Degree Accounting or Business or 3 years of energy industry experience in lieu of degree
• Commercial collections experience required
• Salesforce experience preferred but not required
• Preferably 3 years High Volume corporate Collections experience;
• Minimum 5 years business experience

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone. 

Unite with us in leading the transformation of the world of energy!  ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions.  Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future.  Are you up for the challenge?

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

ENGIE complies with all federal, state, and local minimum wage laws.  

Your talent acquisition partner can share more specific information regarding the salary for the position based on the work location. 

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

• Power the future, together with ENGIE!
• Join our Global Energy Management business in Gas Origination & Trading
• Hybrid & located at our Freshwater Place offices in Southbank

ENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams’ efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses and communities.

Our global ambition, as a pioneer of the renewable energy transition, is to champion carbon-neutral energies and achieve an affordable, reliable net-zero energy system by 2045.

Zero. You may think it’s nothing, but to us at ENGIE… zero is everything!

The opportunity:

The Global Energy Management & Sales (GEMS) business unit is the fully integrated trading arm of the ENGIE Group. GEMS teams manage a large and highly diversified energy portfolio and provide a range of trading risk management solutions to all types of market participants in Europe, Asia Pacific and in the Americas.

You will join our team that has commercial ownership for the Origination and Trading of Gas, negotiating contracts with external parties and interfacing with colleagues from the Portfolio Management team.

This newly created position, will benefit from joining a well established team and suit a relationship driven, commercially astute and analytical professional with an understanding of commodity trading.

Responsibilities will include:

• leading the negotiation of short and medium term commercial agreements, including gas supply, transportation and storage products
• optimising and securing gross margin for the relevant assets within ENGIE ANZ
• development and implementation of strategy, anticipating complex national and international challenges and opportunities, and ensuring integration with wider corporate strategy
• the origination, negotiation and ongoing management of structured contracts and trading arrangements for physical and financial commodities
• Ensuring the optimal implementation of operational requirements for structured contracts and trading
• Maintain and develop good working relationships and ensure effective communications with a diverse set of internal stakeholders

 About you:

• Excellent stakeholder management skills
• Deep knowledge of commodity trading
• Knowledge of energy trading and market is advantageous, not essential
• Sound analytical skills
• Outcome focused and team player

Next Steps:
If this sounds like the role for you, we welcome your application.

All applicants must have unlimited rights to work in Australia.

Please note we consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions.  Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths!

About us

ENGIE has operated in Australia since 1996 and is supporting the transition to a carbon-neutral economy by providing energy solutions to households, businesses and communities.

Globally, ENGIE has been driving innovation for more than 180 years. Today, ENGIE is changing the face of energy and services by creating and developing a diverse range of energy solutions, supported by global expertise, and delivered by local teams who understand their local markets.

In Australia we have an ambitious goal – to achieve net zero by 2045 by deploying renewable energy, green hydrogen, storage and e-mobility infrastructure at pace, while leading the transformation from coal-fired power to a clean energy future at our Hazelwood Rehabilitation Project.

Our Business Units

Flexible Generation & Retail

• Our retail energy business has more than 700,000 customer accounts and is at the forefront of
  low-carbon products, services and technologies which help Australian households manage
  their energy bills and emissions.
• Our gas power plants in South Australia are an essential component of our strategy to achieve a sustainable energy future. ENGIE highlights the essential role of gas-fired plants to offer dispatchable generation to complement renewables, and our support of policies to keep them in the market.
• The Hazelwood Rehabilitation Project is a dedicated business stream leading the safe, stable and sustainable rehabilitation of the former Hazelwood Power Station and Mine, which ceased operation in 2017.

Renewables

• ENGIE is committed to developing an efficient power generation portfolio in Australia comprising renewable and non-renewable sources. We aim to generate over 3,000 MW of energy through solar, wind and industrial-grade batteries to help Australia achieve a more sustainable, affordable and dependable energy network.

• Globally, ENGIE added 3.9 GW of renewable capacity in 2022, bringing the total 100% renewable installed capacity to nearly 38 GW at end-2022. By 2030, 58% of the Group’s energy production will be renewable.

• ENGIE is building the future of electric vehicle fast charging stations in Australia for both fleets and the public. ENGIE is aiming to be operating 300 charging points across Australia by 2024.  With approximately 1,000 charge points scheduled to be installed by 2025, this will mean the ENGIE public rapid charger network will be accessible within 10km for around 80% of the Australian population, and our Fleet network will be helping business and government to accelerate their decarbonisation goals.

Global Energy Management & Sales (GEMS)

• GEMS provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.
• ENGIE is leading the Australian green corporate Power Purchase Agreement (PPA) market, with several high-profile partnerships including Coles, Pepsi, L’Oréal Australia, Sanitarium, Veolia and NAB.
• Ensures a secure and sustainable energy future for B2B clients in line with a low carbon strategy by supporting customers in the transition towards a carbon neutral economy by offering them innovative, competitive and green solutions.  As well as through providing best in class risk management services tailored to our customers’ individual needs.
• GEMS has expertise in energy supply and global commodities; risk management and market access; green & low carbon solutions; and asset management and flexibility services.

Head of People Experience – Digital & Operations

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization. Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context :

Under the authority of the Head of Human Resources / EC HR Leader, the Head of People Experience - Digital & Operations works within the HR Expertise Center (EC) of GEMS unit and will be in charge of defining the HR Digital & data strategy, ensuring the business continuity of HR operations and enhancing the Employee experience by leveraging HRIS platforms to streamline HR processes.

Role :

You will play a significant role in the HR Expertise Center of GEMS unit by leading a team of 6 people between Paris and Brussels in charge of HR solutions, data and operations supervision.

This role ensures the seamless integration of digital HR solutions, efficient and accurate HR operations, while maintaining compliance with regulatory requirements and enhancing the employee experience. Your responsibilities will fall into two core missions:    

Accelerate the HR Digital & Data Transformation:  

- Defining and implementing the HR Digital & data strategy, governance in alignment with the business objectives and the IS standards

- Leading the HR IS team and ensuring the delivery and supervision of HR solutions portfolio (Sezame and Beqom) for Recruitment, Performance Management, Talent, Compensation & Benefits processes

- Acting as Data Owner for HR data domain: managing the HR data lifecycle, from sourcing to reporting, and ensuring the data quality, integrity, security, and compliance in all HR processes

- Driving advanced people analytics such as PowerBI dashboards, reports and fostering a data-driven culture within the HR function 

- Driving HR digital transformation projects to enhance HR service delivery and employee engagement and satisfaction, and exploring and implementing new initiatives to foster the digitalization of the HR function

Secure and optimize HR Operations 

- Supervising HR operations (Employee lifecycle: onboarding, mobilities and offboarding) for France & Belgium to ensure efficient and effective HR services

- Developing and monitoring HR operational metrics, ensuring the delivery of HR regulatory reporting’s (Group social reporting, social auditing, etc.…) 

- Overseeing the implementation of payroll operations implemented by GBS (Global Business Services) for GEMS France & Belgium, streamlining HR processes and workflows

For all these missions, you will need to

• regularly coordinate with the local HR teams to ensure consistency in the deployment of each campaign, initiatives, and topics across all GEMS Countries.
• ensure HR digital & operations practices and policies comply with relevant laws and regulations.
• stay updated on legislatives changes impacting the function.

As Manager, it is key in this role to provide guidance and support, to foster a culture of continuous improvement and innovation within the teams and to identify and address training and development needs for team members.

Hard Skills :

• Must have:
  • Proven experience in HR Management and/or Information Technologies, with Data governance and data quality, GDPR concepts  in an international company
  • Ability to evolve within a complex and changing environment
  • Product Management: Product lifecycle management, Vision Setting, Agile Methodologies 
  • Project management skills

• Good to have:
  • Experience in the financial services or commodity trading sector is a strong asset

Soft Skills :

• Must have:
  • Cross Functional team leadership and managerial skills
  • Autonomous, structured and organized
  • Technical understanding, rigorous with strong analytical mindset
  • Stress resilience
  • Problem solving abilities
  • Customer oriented
  • Strong collaboration and relationship-building skills
  • Excellent communication and negotiation skills for diverse stakeholders

Education and professional background:

• Engineering degree or business school, master, preferably a Master in HR Management, or Information Systems

• 7-10 years of experience in similar field is required.

Languages :

• Fluent in French/English, knowledge of Dutch is an asset.

Travel : 

The job is based in Paris or Brussels, travels outside Paris-Brussels occasionally.

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

• Power the future, together with ENGIE!
• Join our collaborative corporate sales team in a respectful environment
• Hybrid & located at our Freshwater Place offices in Southbank

ENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams’ efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses and communities.

Our global ambition, as a pioneer of the renewable energy transition, is to champion carbon-neutral energies and achieve an affordable, reliable net-zero energy system by 2045.

Zero. You may think it’s nothing, but to us at ENGIE… zero is everything!

The opportunity:

The Global Energy Management & Sales (GEMS) business unit is the fully integrated trading arm of the ENGIE Group. GEMS teams manage a large and highly diversified energy portfolio and provide a range of trading risk management solutions to all types of market participants in Europe, Asia Pacific and in the Americas.

Our corporate sales team is growing!  Excellent opportunity for a B2B Sales Consultant – Customer Acquisition to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by managing allocated new business opportunities.

As a B2B Sales Consultant you will collaborate primarily with external Third Party Intermediaries (TPI), i.e. energy brokers, to successfully acquire new business through review and response to offers.

Responsibilities will include:

• Optimise the sales pipeline for effectiveness and sales performance
• Support team business development objectives
• Manage allocated leads to achieve customer acquisition targets
• Prepare reporting as required and liaison with internal and external stakeholders
• Build and maintaining sustainable working relationships with TPI’s and brokers

 About you:

• Excellent stakeholder management skills
• Exposure to high activity sales environment
• Respectful and collaborative approach to team
• Sound analytical and time management skills
• Outcome focused and proactive mindset

Next Steps:
If this sounds like the role for you, we welcome your application.

All applicants must have unlimited rights to work in Australia.

Please note we consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions.  Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths!

About us

ENGIE has operated in Australia since 1996 and is supporting the transition to a carbon-neutral economy by providing energy solutions to households, businesses and communities.

Globally, ENGIE has been driving innovation for more than 180 years. Today, ENGIE is changing the face of energy and services by creating and developing a diverse range of energy solutions, supported by global expertise, and delivered by local teams who understand their local markets.

In Australia we have an ambitious goal – to achieve net zero by 2045 by deploying renewable energy, green hydrogen, storage and e-mobility infrastructure at pace, while leading the transformation from coal-fired power to a clean energy future at our Hazelwood Rehabilitation Project.

Our Business Units

Flexible Generation & Retail

• Our retail energy business has more than 700,000 customer accounts and is at the forefront of
  low-carbon products, services and technologies which help Australian households manage
  their energy bills and emissions.
• Our gas power plants in South Australia are an essential component of our strategy to achieve a sustainable energy future. ENGIE highlights the essential role of gas-fired plants to offer dispatchable generation to complement renewables, and our support of policies to keep them in the market.
• The Hazelwood Rehabilitation Project is a dedicated business stream leading the safe, stable and sustainable rehabilitation of the former Hazelwood Power Station and Mine, which ceased operation in 2017.

Renewables

• ENGIE is committed to developing an efficient power generation portfolio in Australia comprising renewable and non-renewable sources. We aim to generate over 3,000 MW of energy through solar, wind and industrial-grade batteries to help Australia achieve a more sustainable, affordable and dependable energy network.

• Globally, ENGIE added 3.9 GW of renewable capacity in 2022, bringing the total 100% renewable installed capacity to nearly 38 GW at end-2022. By 2030, 58% of the Group’s energy production will be renewable.

• ENGIE is building the future of electric vehicle fast charging stations in Australia for both fleets and the public. ENGIE is aiming to be operating 300 charging points across Australia by 2024.  With approximately 1,000 charge points scheduled to be installed by 2025, this will mean the ENGIE public rapid charger network will be accessible within 10km for around 80% of the Australian population, and our Fleet network will be helping business and government to accelerate their decarbonisation goals.

Global Energy Management & Sales (GEMS)

• GEMS provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.
• ENGIE is leading the Australian green corporate Power Purchase Agreement (PPA) market, with several high-profile partnerships including Coles, Pepsi, L’Oréal Australia, Sanitarium, Veolia and NAB.
• Ensures a secure and sustainable energy future for B2B clients in line with a low carbon strategy by supporting customers in the transition towards a carbon neutral economy by offering them innovative, competitive and green solutions.  As well as through providing best in class risk management services tailored to our customers’ individual needs.
• GEMS has expertise in energy supply and global commodities; risk management and market access; green & low carbon solutions; and asset management and flexibility services.

The Cash Application Analyst II facilitates cash postings, analysis, and remediation of cash applications for all cash receipts, ensuring accurate and timely application to customers’ account. In this role the Cash Applications Analyst acts as a liaison to the Collections team and reconciles daily cash postings and research discrepancies to ensure proper resolution.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed

This is a CONTRACT POSITION.

Your employment will be held by a third-party company of ENGIE’s choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE.

Duration:

• Six Months

Compensation:

• Pay Rate: $26.00

Location:

• Houston (Hybrid)

What you’ll do:

• Timely and accurately cash matching in ENGIE’s ERP system
• Reconcile daily cash match posting to bank account and analyze and research all unapplied cash receipts
• Function as the liaison with the Collections team for the proper application of cash receipts
• Analyze cash receipts, ensuring the correct cash amounts remitted, are applied and allocated accurately to customer accounts
• Research all discrepancies between the cash receipt submission and customers’ outstanding balance to ensure timely resolution
• Track and report on all in transit cash receipts
• Provide daily status update to Manager
• Make recommendations to Manager on process improvements that streamline the cash application activity
• Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives
• Acts as a team member with all ENGIE staff
• Comply with all ENGIE policies and procedures and perform other duties as assigned

What you bring:

• Bachelor’s Degree Accounting or Business
• Minimum of 2 years relevant experience
• Billing or operations experience in multiple markets preferred
• Mathematically inclined
• Strong analytical ability with attention to detail, and goal oriented
• Detail oriented with the ability to follow up, prioritize and manage multiple responsibilities and assignments in a timely manner with a high degree of accuracy
• Self-motivated without assistance from Manager and Supervisor
• Proficient with standard office software packages MS Office Suite, and PC skills
• Independent thinker, excellent verbal, and written communication skills
• A high degree of reliability and strong ethics
• Productive and efficient, with a fast accurate turn-around
• Ability to use multiple data systems
• Collaborator with the ability to work well with others

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone. 

Unite with us in leading the transformation of the world of energy!  ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions.  Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future.  Are you up for the challenge?

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

ENGIE complies with all federal, state, and local minimum wage laws.  

Your talent acquisition partner can share more specific information regarding the salary for the position based on the work location. 

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

ACT NOW! ENGIE arbeitet in Deutschland an der Entwicklung eines diversifizierten Energiemixes, bei dem der Anteil der erneuerbaren Energien deutlich steigen soll. Mehr als 5.900 Mitarbeiter:innen an 50 Standorten in Deutschland packen beim Thema Klimaneutralität richtig an. Im Bereich ENGIE Global Energy Management & Sales (GEMS) bietet umfassende Energieversorgungslösungen und Risikomanagementdienstleistungen an, um Kunden auf ihrem Weg zu #ZeroCarbon zu unterstützen.

Wie wir das machen? Zum Beispiel fördern wir aktiv die Integration und Nutzung erneuerbarer Energien durch die Entwicklung und Verwaltung von Projekten im Bereich Wind-, Solar- und Wasserkarft. Oder wir bieten maßgeschneiderte Dienstleistungen an, um die Energieeffizienz unserer Kund:innen zu verbessern. Oder wir unterstützen Unternehmen, dabei ihren CO2 Fußabdruck durch den Handel mit grünen Zertifikaten zu verringern. Oder, oder, oder. Sie sehen: Wir nehmen ACT NOW! wörtlich.
 

Wir sind bereit – und arbeiten heute schon an der Zukunft von morgen. Sind Sie es auch?

Werden Sie Teil unseres Erfolges und verstärken Sie unser #TeamZeroCarbon als

Customer Support Officer (m/w/d) 

Standort: Berlin, Köln

Kennziffer: 30796 

ACT NOW! – das sind Ihre Aufgaben:

• Ansprechpartner für die Annahme von Kundenfragen sowie Unterstützung unserer Kunden während der gesamten Vertragslaufzeit (z.B. bei Fragen zur Abrechnung)
• Analyse der Kundenanfrage und anschließende Abstimmung mit den internen Schnittstellen zur Problemlösung
• Zu Ihrem Betreuungsgebiet gehören die Bereiche:
  • PPA (Power Purchase Agreement) 
  • BESS (Batterie-Energiespeichersysteme) 
• Koordination der Problemlösung zwischen internen Teams und Kunden zur erfolgreichen Vertragsimplementierung (z.B. Abstimmung von Stammdaten oder Prognose)
• Stammdatenpflege sowie Aktualisierungen der Daten zwischen den Systemen und Bereitstellung von KPIs für das Management

Ihr Profil – das sollten Sie mitbringen:

• Abgeschlossenes Studium im Bereich Finanzen, Wirtschaft oder ähnliches
• Erfahrungen im Vertragsmanagement, Backoffice und/oder Kundenbetreuung wünschenswert
• Kenntnisse aus der Energiewirtschaft von Vorteil, jedoch kein Muss
• Organisierte, proaktive und lösungsorientierte Arbeitsweise
• Bereitschaft für gelegentliche Dienstreisen innerhalb Europas, wie z.B. Paris, Brüssel, Köln, Berlin. 
• Sehr gute Deutsch- und gute Englischkenntnisse. Französischkenntnisse von Vorteil, jedoch kein Muss.

Wir leben Vielfalt

ENGIE Deutschland hat viele Gesichter. Über 5.900 Menschen an über 50 Standorten handeln gemeinsam für eine nachhaltige und klimaneutrale Zukunft. Mitarbeiter:innen unterschiedlicher Herkunft und Prägung bereichern unsere Teams und unser Unternehmen. Das sorgt für mehr Kreativität und Innovationsstärke.

Wir begrüßen ausdrücklich Bewerbungen, die zur Vielfalt unseres Unternehmens beitragen.

#ActwithENGIE Sie möchten Ihre Energie bei uns einbringen, aber erfüllen die Anforderungen der Stelle nicht zu 100%? Gar kein Problem – Zusammen laufen wir über die Ziellinie.

Unsere Benefits:

AKKU AUFLADEN: Wer durch powert muss auch frische Energie tanken! Deswegen sind uns Momente der gemeinsamen Entspannung besonders wichtig – zum Beispiel beim Sommerfest oder beim Ski-Ausflug
ZUKUNFT? ABGESICHERT!: Wir blicken auch bei Ihrer Lebensplanung voraus. Mit Zuschüssen für die betriebliche Altersvorsorge und speziellen Angeboten für Berufsunfähigkeitsversicherungen.
ELEKTRISIERENDE EXTRAS: Ob E-Bikes, elektronische Hardware oder Rabatte – beim Durchstöbern der ENGIE Plattform für unsere Mitarbeiter:innen gibt es jede Menge Produkte, Dienstleistungen und Preisvorteile namhafter (Online-) Shops zu entdecken.
ALLE SICHERUNGEN DRIN: Ob Büro oder Baustelle – bei ENGIE wird Arbeitssicherheit großgeschrieben. Unsere Standards in Brandschutz, Arbeitsschutz und Elektrosicherheit sind besonders hoch.
FAMILIE UND BERUF VEREINEN: Bei ENGIE gehen wir gemeinsame Richtung Zukunft. Wir schaffen für Sie mehr Spielraum, indem wir Ihre Familie mit einem Zuschuss bis 150,00 € für den Kita- oder Kindergartenbeitrag fördern. 
ON UND OFF NACH BEDARF: Schalten Sie ab, wenn es passt. Mit unserer flexiblen Projektarbeit haben Sie große Freiräume zur Gestaltung Ihrer Arbeitszeiten.
IMMER BESTENS AUSGERÜSTET: Laptop, Handy – alles, was das Herz begehrt. Damit Sie sich auf Ihre Aufgaben konzentrieren können, bieten wir professionelles und umfangreiches Equipment. 

 
ACT NOW!

Werden auch Sie Teil des #TeamZeroCarbon mit exzellenten Karriereperspektiven und hoher Anerkennung. Gestalten Sie zusammen mit uns den Übergang zur Klimaneutralität. Wir freuen uns auf Ihre Online-Bewerbung.

Ihr Kontakt:

Jana Struck

Talent Acquisition Partner

+49 30 915810068 
​

• Power the future, together with ENGIE!
• Join our Global Energy Management & Sales business!
• Hybrid & located at our Freshwater Place offices in Southbank

ENGIE is a global energy player with over 97,000 employees across more than 30 countries. All of our teams’ efforts are unified in support of the transition to a carbon-neutral economy, by providing innovative energy solutions to households, businesses and communities.

Our global ambition, as a pioneer of the renewable energy transition, is to champion carbon-neutral energies and achieve an affordable, reliable net-zero energy system by 2045.

Zero. You may think it’s nothing, but to us at ENGIE… zero is everything!

The opportunity:

The Global Energy Management & Sales (GEMS) business unit is the fully integrated trading arm of the ENGIE Group. GEMS teams manage a large and highly diversified energy portfolio and provide a range of trading risk management solutions to all types of market participants in Europe, Asia Pacific and in the Americas.

The position of Senior Portfolio Optimiser will play a pivotal role in providing strategic advice and analysis of the ENGIE business units with respect to risk management, hedging and energy supply, with an initial focus on the thermal generation assets (gas/diesel power stations) as well as our retail gas portfolio.

The role works closely with analytics and energy traders calibrating and validating key model assumptions for critical trading positions.

Responsibilities will include:

• Ensuring the assets’ expected revenue, production, and associated risks and modelled appropriately, including working with IT and analytics team (who build the models) to improve the models and make sure they are regularly updated.
• Defining the needs of different stakeholders of the models and ensure these needs are met by the models
• Work with the BUs to help them understand model outputs and what this means in terms of risks and implications
• Propose hedge strategies to the BUs which fit within their risk mandates, and are realistic in terms of execution in the market
• Monitor and track execution of the strategies, and present regular updates to the BUs via the Hedge Committee meetings (run by our team and involving senior management of all the GUs)

 About you:

• Excellent stakeholder management skills
• Deep knowledge of energy markets and trading
• Experience appraising risk and financial models and scoping model creation
• Demonstrated experience evaluating complex commercial projects

Next Steps:
If this sounds like the role for you, we welcome your application.

All applicants must have unlimited rights to work in Australia.

Please note we consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions.  Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths!

About us

ENGIE has operated in Australia since 1996 and is supporting the transition to a carbon-neutral economy by providing energy solutions to households, businesses and communities.

Globally, ENGIE has been driving innovation for more than 180 years. Today, ENGIE is changing the face of energy and services by creating and developing a diverse range of energy solutions, supported by global expertise, and delivered by local teams who understand their local markets.

In Australia we have an ambitious goal – to achieve net zero by 2045 by deploying renewable energy, green hydrogen, storage and e-mobility infrastructure at pace, while leading the transformation from coal-fired power to a clean energy future at our Hazelwood Rehabilitation Project.

Our Business Units

Flexible Generation & Retail

• Our retail energy business has more than 700,000 customer accounts and is at the forefront of
  low-carbon products, services and technologies which help Australian households manage
  their energy bills and emissions.
• Our gas power plants in South Australia are an essential component of our strategy to achieve a sustainable energy future. ENGIE highlights the essential role of gas-fired plants to offer dispatchable generation to complement renewables, and our support of policies to keep them in the market.
• The Hazelwood Rehabilitation Project is a dedicated business stream leading the safe, stable and sustainable rehabilitation of the former Hazelwood Power Station and Mine, which ceased operation in 2017.

Renewables

• ENGIE is committed to developing an efficient power generation portfolio in Australia comprising renewable and non-renewable sources. We aim to generate over 3,000 MW of energy through solar, wind and industrial-grade batteries to help Australia achieve a more sustainable, affordable and dependable energy network.

• Globally, ENGIE added 3.9 GW of renewable capacity in 2022, bringing the total 100% renewable installed capacity to nearly 38 GW at end-2022. By 2030, 58% of the Group’s energy production will be renewable.

• ENGIE is building the future of electric vehicle fast charging stations in Australia for both fleets and the public. ENGIE is aiming to be operating 300 charging points across Australia by 2024.  With approximately 1,000 charge points scheduled to be installed by 2025, this will mean the ENGIE public rapid charger network will be accessible within 10km for around 80% of the Australian population, and our Fleet network will be helping business and government to accelerate their decarbonisation goals.

Global Energy Management & Sales (GEMS)

• GEMS provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.
• ENGIE is leading the Australian green corporate Power Purchase Agreement (PPA) market, with several high-profile partnerships including Coles, Pepsi, L’Oréal Australia, Sanitarium, Veolia and NAB.
• Ensures a secure and sustainable energy future for B2B clients in line with a low carbon strategy by supporting customers in the transition towards a carbon neutral economy by offering them innovative, competitive and green solutions.  As well as through providing best in class risk management services tailored to our customers’ individual needs.
• GEMS has expertise in energy supply and global commodities; risk management and market access; green & low carbon solutions; and asset management and flexibility services.

Japan Power Originator

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 expertise:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

As a Power Originator, you will report to Co-Head of Japan. You will contribute to the fulfillment of the missions APAC Power Business development ambition, Coordinating with multiple external and internal stakeholders globally.

Department:                

Job Title:                      Japan Power Originator

Seniority:                     Junior to Intermediate

Location:                      Japan

Role:

• Originate deals on Japan power physical and financial products.
• Understand the various drivers of the Japan power market  and global energy markets (oil, gas, power, macro, carbon, regulations, among others). Deliver actionable outcomes to sales desk and our clients
• Work closely with Japan Power trading desk to ensure timely pricing and market updates to the sales desk and to the client
• Manage  relationship with clients (daily commentary, price indications, data processing, reporting, etc.)
• Initiate and prepare client presentations, reports and maintain necessary database to serve the clients better
• Explore the possibility of automation in some of the desk tasks such as daily price indications, trade recaps, P&L capture and reporting.
• Liaise with different support teams to onboard new clients including but not limited to documentation and compliance with KYC/ AML norms and other checks.
• Develop innovative ideas to assist clients in their risk management in a complex and fast-moving environment.
• Active role in troubleshooting client issues
• Liaise with various internal teams such as Legal, Tax, IT, Middle Office and Back Office on various desk matters.

Hard skills:

• Deep understanding of the Japanese power market, including regulations, market mechanisms, and major players
• Familiarity with energy trading platforms and exchanges
• Proficiency in trading software and energy market analysis tools
• Strong analytical skills, including the ability to analyze market data and trends
• Understanding of Japanese energy regulations and compliance requirements
• Ability to perform risk assessments and manage trading positions

Soft skills:

• Strong interpersonal and communication skills for building relationships with clients, stakeholders, and regulatory bodies
• Ability to interpret complex data and market trends to make informed trading decisions
• Problem-solving skills to address market challenges and seize opportunities
• Ability to develop and implement trading strategies that align with market conditions and company goals
• Flexibility to adapt to rapidly changing market conditions and regulations
• Skill in maintaining and nurturing relationships with key stakeholders, including clients, suppliers, and regulatory bodies

Education and professional background:

• BA/ BS degree is required
• Minimum 3-4 years of sales/origination experience in Japan power, derivatives and/or energy commodities
• Proven track record of good performance in a fast paced and highly transactional environment
• Analytical ability and basic finance knowledge, prior experience in derivatives or Japan power  would be a plus
• Team player
• Excellent communication skills and ability to prepare presentations
• MS Office computer skills, VBA/database development would be an asset
• Strong work ethic, ability to work independently and responsibly

Languages:

• Native/ highly fluent in Japanese (speaking, writing). Basic English is preferred but not mandatory

Work Location:

• Japan

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Exciting Opportunity: Pricing Analyst (12 month FTC) - LEEDS

About Engie: 

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the Role: 

• To achieve an acceptable, managed and mitigated level of exposure within the business to costs and risks associated with commodity and third-party levies/charges.
• To ensure that we offer a competitive and compliant offer to the customer, whilst adhering to internal controls and policies.
• To ensure that we mitigate our exposure to the cost risks associated with pricing a broad range of energy products.
• To ensure the pricing and quoting systems are tested, maintained and updated as necessary.
• To provide appropriate level of query management and support to the wider business in respect of Pricing activity for our catalogue of products as well as new propositions for both gas and electricity (import and export)

Key responsibilities:

Requirements:

• Able to demonstrate a practical approach to problem solving, especially the use of creativity to resolve novel problems to the business’s advantage.
• Knowledge of Retail products, UK B2B and commodity markets.
• Microsoft Office proficient, Microsoft Excel Advanced User, VBA and Access desirable.
• Proven ability to present information effectively.
• Sound knowledge of elements that contribute to final delivered prices and cost items incurred by business in course of gas and electricity supply.
• Demonstrated ability to succeed in a complex environment.
• Experience of retail pricing techniques and systems would be highly advantageous.
• Experience in methodology documentation and process management and implementation.
• Proven ability to undertake analysis of complex numerical problems.

Qualifications:

• Degree level (or equivalent) in a relevant discipline

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Pricing Analyst (Trade Capture) - LEEDS

About Engie: 

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the Role: 

To ensure the business manages flexible trades appropriately, including updating the Pricing & Billing system with correct price and volume data.

To provide appropriate level of query management and work around support to the wider business in respect of quoting activity for trade capture.

To provide regular and accurate information to customers to enable them to manage their flexible trade position.

Key responsibilities:

Requirements:

• Microsoft Office proficient, Microsoft Excel expert User (able to guide others), VBA desirable. Additional coding experience (Python) desirable.
• Proven ability to present information effectively.
• Ability to proactively devise and implement solutions to novel and complex problems across multiple disciplines and departments to ensure business advantage.
• Awareness of risk management techniques.
• Understanding of retail pricing policies/methodologies and systems.
• Understanding of elements that contribute to final delivered prices and cost items incurred by business in course of gas and electricity purchase.
• Proactive understanding and management of economic, market and regulatory issues impacting on pricing.  Communicating them and managing the resolution of any such issues.
• Knowledge of retail products and commodity markets.

Qualifications:

• Degree level (or equivalent) in a relevant discipline

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.