What You Can Expect

As an Electric Reliability Council of Texas (ERCOT) Trader in Houston, you will report to Head of ERCOT desk and manage ERCOT Price and basis risk.

• Manage ERCOT flat price and basis positions with a term horizon of one year
• Deploy fundamentals-based trading strategies
• Monitor, coordinate and distill ERCOT fundamentals into actionable intelligence
• Work with Origination and sales staff to help price, structure and execute transactions
• Execute quantitative analysis supporting trading strategies
• Develop analytical tools enabling market opportunities

What You’ll Bring

• Bachelor’s degree in which you completed courses in economics, mathematics or similar discipline
• A minimum of 2 years of ERCOT trading experience 
• A minimum of 5 years of relevant experience
• Highly analytical thinker and understanding of probability and risks
• Must enjoy problem solving and creating trading opportunities
• Track record of developing a trading strategy using fundamental analysis
• A working knowledge of power fundamentals including renewables intermittency and battery energy storage
• Clear and effective communicator
• Willingness to engage in dialogue and debate with colleagues
• Can work autonomously and be flexible
• Proficiency in Excel, Structured Query Language (SQL) or Visual Basic for Applications (VBA)

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing 
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $128,400 – $196,765 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We value internal mobility and will offer sponsorship for this role to internal candidates only.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Power Scheduler

WHO WE ARE

ENGIE is a global energy company, a leading provider of electricity, natural gas, and energy services. With 153,090 employees in more than 70 countries worldwide, ENGIE achieved revenue of €55.8 billion in 2020. ENGIE is committed to being a leader in the energy transition. We are looking for talented and motivated people to create the future of energy. Join a rewarding and flexible work environment that encourages innovation and creativity, and help us meet the energy challenges of today and tomorrow.

Global Energy Management & Sales (GEMS) is one of ENGIE’s Business Units. On February 1st[HB(EMS1] , the GEM BU becomes GEMS, Global Energy Management & Sales. This Business Entity, bringing together the B2B Supply and energy management activities, aims to develop new geographies for GEMS, in order to accelerate the supply and management of low-carbon energy for our customers, thus creating value for the Group.

We deliver services in supply and logistics management, asset management, risk management, market access management, while contributing to the market understanding, design and efficiency and developing market solutions to accelerate the energy transition.

GEMS manages one of the largest and most diversified energy portfolios in Europe, including electricity, natural gas, LNG, bulk commodities and environmental products.

WHAT WILL BE YOUR ROLE

Role

As a Power Scheduler, you will report to Head of GEMS Japan. You will contribute to the fulfillment of the missions APAC Power Business development ambition, Coordinating with multiple external and internal stakeholders globally.

Main activities

• Responsible for scheduling operation for Japan Physical Power portfolio
• Monitor physical power position and nominate bid into Japan Electricity Power Exchange (JEPX) Day-ahead market and settle the balance of positions with Transmission System Operator (TSO)
• Submit Supply and Demand plan to the Organization for Cross-regional Coordination of Transmission Operators (OCCTO).
• Facilitate any day-to-day delivery issues between trade counterparties.
• Regulatory reporting to the Ministry of Economy, Trade and Industry (METI) and keep track for any update in regulatory environment
• Being a primary contact with external counterparty incl. JEPX, TSO, METI and OCCTO for the relevant issues
• Liaison internally with IT and back office to implement smooth scheduling operation. And improve efficiency of the trade cycle

YOUR PROFILE

“I dare to imagine new ways of doing things.

I enjoy sharing what I learn with my team.

I strive to deliver on our vision”

• Bachelor’s Degree or more with at least 1 or 2 years of working experience

• Excellent attention to detail with both numerical and verbal precision
• An effective team player and passionate about Energy trading
• Knowledge and experience of Power market is a plus but not prerequisite

Technical skills

• Ability to handle day-to-day operational issue independently and solve the problem in collaboration with the front office, IT and the back office
• Attention to detail and problem solver
• Able to work with time pressure with strict deadlines
• Strong interest in energy – gas and power markets.
• Advanced computer skill in Microsoft Office
• Ability to multi-task and work under minimal supervision
• Language: Japanese (in both written and speaking), basic English preferred but not essential.

Behavioral skills

• Strong team player

• Willingness to learn Japanese electric power system

Working place

• Tokyo – Gran Tokyo South Tower

Customer Service Officer

Location: Brussel

Over ons (ENGIE GEMS):

ENGIE Global Energy Management & Sales (GEMS) biedt oplossingen voor energielevering en diensten voor risicobeheer om klanten te ondersteunen op hun weg naar een koolstofarme economie, terwijl de activa van ENGIE worden geoptimaliseerd en wordt bijgedragen aan waardecreatie.

ENGIE is een wereldwijde referentie op het gebied van koolstofarme energie en diensten, met een toonaangevende energiebeheeractiviteit, geleid door de entiteit Global Energy Management & Sales, die haar expertise heeft opgebouwd via een uitgebreide en gediversifieerde portefeuille van activa gedurende meer dan 20 jaar. 3.300 medewerkers wereldwijd ontwikkelen onze oplossingen via +20 internationale verkoopplatformen. We dekken de hele energiemix: hernieuwbare en thermische energie, aardgas en LNG, biomassa en milieuproducten. Onze experts bieden oplossingen op maat op basis van een brede knowhow op het gebied van energiebeheer.

Onze 120.000 klanten strekken zich uit over de hele waardeketen: producenten, vermogensontwikkelaars, financiële spelers, nutsbedrijven, distributeurs en fabrikanten. Dankzij ons wereldwijde bereik en onze sterke lokale aanwezigheid kunnen we deze uiteenlopende klanten diensten op maat bieden en inspelen op snelle veranderingen in zowel volwassen markten als opkomende markten.

Onze 4 expertisegebieden :

- Vermogensbeheer

- Diensten voor energietransitie

- Levering van energie en grondstoffen

- Risicobeheer & markttoegang

Bij GEMS stimuleren we teamgeest, nieuwsgierigheid en innovatie, met behoud van een gezonde balans tussen werk en privé.

Meer info op GEM Hub of LinkedIn

Context :

Voor onze business-unit Global Energy Management and Sales in Brussel zijn wij op zoek naar een Customer Service Officer binnen onze Customer Service Afdeling (Business-to-Business).

Als Customer Service Officer speel je een cruciale rol in het leveren van een uitzonderlijke klantervaring. Je zorgt voor het afhandelen van diverse klant gerelateerde zaken indien nodig met tussenkomst van andere partijen. Je luistert actief naar de behoeften van onze klanten en biedt tijdige en passende oplossingen om hun problemen op te lossen. Daarnaast werk je nauw samen met verschillende interne afdelingen om klanttevredenheid te waarborgen en verbeteringen voor te stellen die onze servicekwaliteit verhogen.

Tijdens contacten met klanten detecteert u commerciële opportuniteiten en u speelt daar op in.

Je beantwoordt klantvragen en sensibiliseert klanten in de energietransitie (verdere digitalisering,…) om onze zero carbon-doelstellingen te bereiken.

Verantwoordelijkheden :

Je beheert jouw klantenportefeuille en bent contact persoon voor deze klanten in nauwe samenwerking met een Accountmanager, coach of collega.

Je beheert klantengegevens/ informatie in de productiesystemen en zorgt ervoor dat die up-to-date en correct is.

Je maakt offertes/ contracten op voor de klanten in lijn met onze commerciële aanpak en volgens richtlijnen van de Account Managers, met inbegrip van offertes en contracten op maat. Je volgt de getekende contracten op en de activiteiten hieraan gelinkt.

• Je werkt samen met andere partijen/ diensten om eventuele vragen/ problemen op te lossen.
• Je draagt bij aan het verbeteren van  de processen en systemen om de efficiëntie te verhogen.
• Je start switches op en volgt deze op in het kader van nieuwe en bestaande contracten.
• Je rapporteert aan de leidinggevende over de prestaties van de customer service activiteiten, over eventuele problemen of verbeteringen voorstellen.
• vragen/ problemen op te lossen.

Jouw profiel :

• Je bent communicatief sterk in het Nederlands. Kennis van het Frans is een plus.
• Je hebt een bachelor diploma of gelijkwaardig door ervaring
• Je beschikt over een basisbegrip van digitale tools en technologieën en kan snel nieuwe digitale vaardigheden aanleren.
• Je bent dynamisch en stressbestendig
• Je beschikt over goede administratieve en communicatieve vaardigheden
• Je bent flexible, je kan autonoom en resultaatgericht werken
• Je beschikt over analytische vaardigheden waarbij je streeft naar efficiëntie en nauwkeurigheid.
• Je bent een echte teamspeler met een positieve en proactieve houding
• Je hebt een klantgerichte ingesteldheid en schuwt geen proactieve contacten met de klant.
• Je hebt kennis van de energiemarkt

Herken je jezelf in dit profiel? Dan ben jij het talent dat we zoeken! Stuur ons je CV en wie weet mogen we je binnenkort tot onze collega's rekenen!

Bij ENGIE Global Energy Management & Sales streven we er elke dag naar om een inclusieve werkomgeving te creëren waarin onze medewerkers hun potentieel ten volle kunnen ontplooien.

Als onderdeel van ons streven naar gelijkheid en rechtvaardigheid, staan al onze functies open voor mensen met een handicap. Als u een redelijke aanpassing nodig hebt om deel te nemen aan het rekruteringsproces, informeer dan uw rekruteerder die u graag zal helpen.

Over ENGIE :

Onze groep is een wereldwijde referentie in koolstofarme energie en diensten. Ons doel is de energietransitie naar een koolstofneutrale wereld te versnellen door middel van een lager energieverbruik en milieuvriendelijkere oplossingen, waarbij economische prestaties hand in hand gaan met een positieve impact op mens en planeet. We steunen op onze kernactiviteiten (gas, hernieuwbare energie, diensten) om onze klanten concurrerende oplossingen te bieden. Met onze 170.000 medewerkers, onze klanten en onze partners vormen we een levendige gemeenschap van spelers die zich inzetten voor de exploitatie en distributie van de koolstofarme energie van morgen.

******************************************************************************************************************************************************************************************************************************************************************************************************************************************

Customer Service Officer – Customer Service

Location: Bruxelles

A propos nous (ENGIE GEMS) :

ENGIE Global Energy Management & Sales (GEMS) fournit des solutions d'approvisionnement en énergie et des services de gestion des risques pour accompagner ses clients dans leur parcours de décarbonisation, tout en optimisant les actifs d'ENGIE et en contribuant à la création de valeur.

ENGIE est une référence mondiale en matière d'énergie et de services à faible émission de carbone, avec une activité de gestion de l'énergie de premier plan, pilotée par son entité " Global Energy Management & Sales " qui a construit son savoir-faire via un portefeuille d'actifs vaste et diversifié pendant + 20 ans. 3 300 employés dans le monde développent nos solutions, à travers +20 plateformes commerciales internationales. Nous couvrons l'ensemble du mix énergétique : énergie renouvelable et thermique, gaz naturel et GNL, biomasse, produits environnementaux. Nos experts fournissent des solutions sur mesure basées sur un large éventail de savoir-faire en matière de gestion de l'énergie.

Nos 120 000 clients couvrent l'ensemble de la chaîne de valeur : producteurs, développeurs d'actifs, acteurs financiers, services publics, distributeurs et industriels. Notre portée mondiale et notre forte présence locale nous permettent d'offrir à ces divers clients des services sur mesure et de répondre aux changements rapides sur les marchés matures ou émergents.

Nos 4 pôles d’expertise :

• La gestion d'actifs
• Services de transition énergétique
• Approvisionnement en énergie & matières premières
• Gestion des risques & accès au marché

Chez GEMS, nous encourageons l'esprit d'équipe, la curiosité et l'innovation tout en préservant l'équilibre entre vie professionnelle et vie privée.

Plus d'informations sur GEM Hub ou LinkedIn

Contexte :

Pour notre unité commerciale Global Energy Management and Sales à Bruxelles, nous recherchons un Customer Service Officer au sein de notre département Customer Service (Business-to-Business).

En tant qu'Agent du service client, vous êtes un réel ambassadeur d’Engie auprès de nos clients. Vous leur garantissez, avec l’intervention d’autres départements si nécessaire, un support irréprochable. Vous écoutez attentivement leurs besoins et leur offrez des solutions sur mesure à leurs problèmes. Lors des contacts réguliers avec nos clients, vous identifiez des opportunités commerciales et les exploitez judicieusement. Tout en répondant aux questions de nos clients, vous veillez à les sensibiliser à l’importance de la transition énergétique (poursuite de la digitalisation, etc.) pour atteindre nos objectifs zéro carbone.

Vos responsabilités:

• Vous gérez votre portefeuille clients et êtes leur interlocuteur, tout en collaborant étroitement avec un Account Manager, un coach ou un autre collègue attitré.
• Vous gérez les données/informations clients dans les systèmes de production et vous assurez qu'elles sont toujours à jour et correctes.
• Vous préparez des offres/contrats pour les clients en ligne avec notre approche commerciale et selon les directives des Account Managers, y compris des devis et des contrats personnalisés. Vous effectuez le suivi des contrats signés et des activités qui y sont liées.
• Vous travaillez en collaboration avec d'autres parties/services pour résoudre toute requête.
• Vous contribuez à l'amélioration de nos processus dans le souci d’accroître leur efficacité.
• Vous démarrez les switchs et les suivez dans le cadre des contrats nouveaux et existants.
• Vous rapportez au gestionnaire la performance des activités de service à la clientèle, tout problème ou toute suggestion d'amélioration de nos services.

Votre profil :

• Vous parlez couramment le néerlandais. Une bonne connaissance du français est un atout indéniable.
• Vous êtes titulaire d'un baccalauréat ou pouvez justifier d’une expérience préalable équivalente.
• Vous avez une compréhension de base des outils et technologies numériques et pouvez rapidement acquérir de nouvelles compétences numériques.
• Vous êtes dynamique et résistant au stress.
• Vous êtes efficace et précis dans votre travail.
• Vous aimez le travail en équipe et adoptez une attitude tant positive que proactive face aux tâches qui vous sont confiées.
• Vous êtes passionné par le service aux clients et les aidez de manière proactive.
• Vous avez de bonnes compétences administratives et êtes à l’aise pour communiquer au téléphone avec nos clients.
• Vous possédez des compétences analytiques
• Vous avez idéalement une bonne connaissance du marché de l'énergie

Vous vous reconnaissez dans ce profil ? Si oui, vous êtes le talent que nous recherchons ! Envoyez-nous votre CV et nous aurons peut-être le plaisir de vous compter bientôt parmi nos collègues !

Chez ENGIE Global Energy Management & Sales, nous veillons au quotidien à créer un environnement de travail inclusif au sein duquel nos collaborateurs peuvent exprimer leur plein potentiel.

Dans un souci d’égalité et d’équité qui nous tient à cœur, tous nos postes sont ouverts aux personnes handicapées. Si tu as besoin d'aménagements raisonnables pour participer au processus de recrutement, merci d’en informer ton recruteur qui se fera un plaisir de t’aider.

A propos d’ENGIE

Notre groupe est une référence mondiale en matière d'énergie et de services à faible émission de carbone. Nous avons comme objectif d’accélérer la transition énergétique vers un monde neutre en carbone, grâce à une réduction de la consommation d'énergie et à des solutions plus respectueuses de l'environnement, en conciliant performance économique et impact positif sur les personnes et la planète. Nous nous appuyons sur nos métiers clés (gaz, énergies renouvelables, services) pour offrir des solutions compétitives à nos clients. Avec nos 170 000 employés, nos clients et nos partenaires, nous formons une vibrante communauté d’acteurs engagés dans l’exploitation et la distribution des énergies décarbonées

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 expertises:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

The transversal data officer works within the global Data Office for GEMS. The Data office is under the direct responsibility of the Chief Data officer and is responsible for data governance, quality as well as driving the overall data strategy for the organization under the guidance of the CDO.

Role:

The transversal data officer primary mission is to ensure the proper operationalization of Data Governance in relation with all stakeholders. Besides, the Data Officer must meet Data Governance program objectives, budget constraints and timeline.

Data Office roadmap and program monitoring:

Assists the CDO in defining the Data Office roadmap considering data centric strategies involving Data Science and AI initiatives

Makes sure that Data Office roadmap is updated

Ensures that KPIs allowing to supervise the governance program advancement are defined and monitored

Assists the CDO in prioritizing data subjects and is involved in the construction of IS roadmap on Data subjects

Assists the CDO in organizing and preparing data committees

Data Office resource and budget monitoring:

Ensures resource & budget availability and allocation for the Data Office

Makes resource & budget allocation adjustments if necessary

Reports and escalate to CDO as needed

Change management / Acculturation

Ensures that the governance framework is communicated and promoted to identified audiences using prescribed channels

Participates with HR in the development of skills improvement plans of data actors

Ensures that HR are informed of new data roles nominations

Supports onboarding of new data roles

Use cases identification and Data Governance linkage:

Identifies strategic use cases with an opportunity to deploy the governance framework

Ensures that data roles are identified and nominated in use cases especially where data pain points are detected

Makes sure that Data Office policies are communicated and supervised by identified data roles

Ensures that identified data roles include data objectives in the use cases they intervene in 

Ensures that use cases monitor data management KPIs: quality, access, etc.

Monitors major issues and problems

Identifies opportunities of evolution of the Data Governance framework and makes sure they are processed

Catalog ownership

Guarantees the proper evolution of the data catalog and quality of its content regarding users’ needs

Hard skills:

• Must have:
• Excellence Analytical skills, combined with a hands-on approach ;
• Strong understanding of information management tool and trading systems ;

• Good to have:
• The capability and/or interest in code languages (Python etc) ;

Soft skills:

• Must have:

Good interpersonal skills and communication

Eager to learn with a strong business drive ;

Well organized and pro-active ;

Ability to interact with both business and IT teams ;

Good to have:

• Good knowledge of the energy industry.

Education and professional background:

5-10 years professional experience in similar role or in a business analyst capacity with ideally a previous experience in data management initiatives.

Languages:

• Fluent in French and English, Dutch a plus.

Travels:

Some travel may be required in the various locations where GEMS has offices.

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Customer Journey Officer

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

One of the business platforms within GEMS, BP Clients, is dedicated to serving and expanding our client portfolio by offering them valuable and sustainable energy management solutions.

The Customer Journey department handles the energy contracts (gas and power) of our clients from the moment they are signed until their completion, taking care of invoicing, reporting, payment tracking, collection and estimation of volumes and revenues for the monthly closing process.

Customer Journey works closely with the sales team of BP Clients, which specializes in Industrial Giants.

Role:

We are looking for a Customer Journey Officer who will be responsible for the post-trade and invoicing activities of our Gas and Power Full Supply Contracts for Belgium and the Netherlands. As a Customer Journey officer, you will be the main point of contact for our customers, ensuring their satisfaction and loyalty. You will also be involved in the digitalization project of our invoicing processes, which aims to improve efficiency and quality.

Your main tasks will include:

- Manage the customer relationship from contract signature to invoice payment, including contract administration, billing, dispute resolution, and customer feedback.

- Contribute to the digitalization project of our invoicing processes, by providing feedback, testing solutions, and supporting the change management.

- Collaborate with the digital team, the Sales, the Structuration, the Hedging Position Management and Finances teams to build what is needed to give the customer an excellent experience when signing a Full Supply contract with GEM

- Collaborate with finances to be on time for Closing and more generally speaking of financial events

- Give visibility on what is done by the team, for instance using KPI

- Monitor and report on the performance of our contracts, identifying risks and opportunities for improvement.

Hard skills:

- Proficiency in data analysis and reporting tools, such as Excel, PowerPoint, PowerBI

- Knowledge in Gas and Power Supply contract and energy markets

Soft skills:

Excellent communication and interpersonal skills, with a customer-oriented mindset and a problem-solving attitude. Agile mindset

Education and professional background:

- A bachelor's degree or equivalent in business administration, engineering, economics, finance, or related fields.

- At least 3 years of experience in customer relationship management, preferably in the energy sector.

Languages:

- Proficiency in Dutch, French, English both written and spoken.

Travels:

No specific travel, occasionally travels to Paris

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Senior Portfolio Manager

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

As one of GEMS’s front divisions, BP Downstream’s mission is to manage energy risks for Engie Energy Supply activities in CWE. More specifically, Energy Management for Sales Belgium team provides quality energy management services to B2C and B2B portfolios. The EMS BE team interacts with several internal teams such as: B2C BE, Supply B2B BE, Trading, IT, Finance.

Role:

As a senior portfolio manager in EMS BE,

• You actively assess and manage commodity risks linked to the dynamics of a sales portfolio, for all its commodities – Power, Natural gas, Certificates - meaning operate and optimize costing, forecasting, sourcing, and hedging strategies, within a defined mandate;

• You report the portfolio financials linked to the energy management results and performance to the commercial BU;
• You design and implement various strategies to reduce, internalize or externalize risks, towards and in collaboration with stakeholders; (Trading, other BUs);
• In close collaboration with the commercial entities, you structure and optimally cost standard and non-standard offers: by identifying potential risks and ensuring use of adequate and up to date costing models, risk bricks and data availability;
• You use and challenge data, models, processes & tools to answers supplier’s vision and ambition;  
• You take the business lead for the development of the tools, models, process, and portfolio/data representation of all commercial offer's portfolio;
• You manage contacts multiple stakeholders to which you present and explain energy management

Hard Skills

• Must have:
  • Knowledge on financial products
  • Understanding of trading and risk management business
  • Knowledge on energy systems and markets
  • Elevated level of numeracy and strong analytical, combined with a hands-on approach

• Good to have:
  • Proficient in Python and Excel VBA
  • Familiar with using APIs

Soft Skills

• Must have:
  • Willing to work in a front position with direct impact on Group’s and BU’s P&L
  • Team player
  • Highly resilient
  • Result-oriented practical thinker
  • Rigorous and accurate
  • Autonomous
  • Communication and presentation skills
  • Customer focus
  • Proactive and accountable
  • Ability to coach colleagues
  • Daring to step out of your comfort zone

Education and professional background:

• Engineering degree or business school, master
• 3 to 5 years' experience in similar field is required

Languages:

• English (+ French or Dutch, is a nice to have)

Travel : 

The job is based in Brussels, travels to Paris occasionally

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Exciting Opportunity: I&C Client Support Advisor

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role:

The role holder will be responsible for the end to end management of Retail Ops processes for I&C customers from Customer Setup and Registration, to Metering, and through to Billing and Customer Service. Working as part of the I&C Client Support team, the role holder will become an expert in a minimum of two team processes and will ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.

Key responsibilities:

• To manage a minimum of two team processes within the I&C specialist team ensuring that we adhere to team targets and SLAs.
• Provide regular progress updates to the Senior I&C Client Support Advisor and Team Leader ensuring all issues are escalated in a timely manner.
• Responsible for interfacing with key customers and partners within agreed SLAs and in line with regulation.
• Providing reporting updates and feedback to other Retail Ops teams ensuring overall Retail Ops targets are achieved.
• To keep customers and partners regularly informed of progress, with consistency in communications and adhering to our policies at all times
• To keep accurate, detailed and up to date notes, in all systems.
• To adhere to internal policies, risk frameworks, industry compliance and other requirements.
• To identify themes of process and system issues that are creating high volumes of queries, complaints, disputes and poor customer experience.
• To take actions, working with other teams / departments if necessary, to improve customer experience
• To ensure that all processes are operated in a timely and efficient manner with a focus to provide excellent customer service at all times
• To provide a seamless handover of information to other teams.

Skills & Experience:

• Excellent communication skills (including written and telephone skills).
• Numerical skills.
• Microsoft Office proficient.
• Proven record of excellent customer service.
• Able to produce accurate work within tight deadlines.
• Proven organisational skills.
• Self-management.
• Results focus
• Drive to achieve continuous improvements
• Able to manage conflicting priorities
• Awareness of wider ENGIE business is desirable
• Passed probation period in current role within Retail Ops
• Previous knowledge of a Retail Ops process area

Qualifications:

• GCSE Maths and English Grade C (or equivalent) or above
• Degree level (or equivalent), preferable

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Bij ENGIE ontwikkelen we de duurzame energie van morgen. Daarvoor volgen we de marktwijzigingen op de voet. Als (Junior) Business Analist Marktprocessen volg jij de energiemarkt die volop in beweging is en maak jij deel van uit.

Wat ga je doen als (Junior) Business Analist Marktprocessen?

De energiemarkt is volop in beweging. ENGIE wil versneld overschakelen op duurzame energie en ontwikkelt energieproducten die duurzaam, flexibel en transparant zijn. Jouw uitdaging vind je in data over alle ontwikkelingen in de energiemarkt. Vraag en aanbod van energie moeten in balans zijn. Samen met jouw collega’s zorg je ervoor dat alles rondom de toewijzing (allocatie) en afrekening (settlement en reconciliatie) van verbruik op de best mogelijke manier geregeld is. Data vormen het begin- en eindpunt van je dag, want jij houdt je bezig met het:

• Beheren van de gegevens van al onze klanten
• Ontvangen van alle verbruiksgegevens.
• Controleren op juistheid van de marktgegevens.
• Volgen van actuele en toekomstige regelgeving voor de energiemarkt.
• Verzorgen van financiële afwikkeling richting de netbeheerders en Sales organisaties.
• Testen en accepteren van wijzigingen in processen en systemen.
• Afstemmen met andere gebruikers bij wijzingen in marktprocessen of -gegevens.

In deze functie ontwikkel jij je als business analist voor alle allocatie, reconciliatie en settlement activiteiten. Samen met jouw gemotiveerde collega professionals werken jullie in het hart van de energievoorziening binnen een internationale context. Daarnaast zijn marktwijzigingen aan de orde van de dag. Jij zorgt dat je samen met je collega’s op de hoogte bent van alle ontwikkelingen en zorgt ervoor dat data tijdig, volledig en juist bij de stakeholders terecht blijft komen.

Tot slot, het werk dat je doet als (Junior) Business Analist Marktprocessen is van groot belang, omdat het de ruggengraat vormt voor de bedrijfsvoering van EMS. Het integreren van wijzigingen in systemen en processen en het zorgen voor tijdige, volledige en juiste data zijn cruciale aspecten om de energiemarkt soepel te laten verlopen.

Wie is ENGIE en waar kom je te werken?

Als energieleverancier werkt ENGIE hard aan de overgang naar een CO2-neutrale economie. We verduurzamen onze klantportefeuilles en flexibele energiecentrales. Ook werken we aan grootschalige groene waterstof, zon- en windenergie, biogas en energieopslag. En we helpen onze zakelijke en particuliere klanten aan het best passende energiecontract. Daarbij hoort het managen van de energiekosten met energie- en duurzaamheidsoplossingen.

Als Business Analist Marktprocessen werk je bij Energy Management Sales (EMS). EMS is onderdeel van ENGIE dat als schakel tussen de verschillende energieleveranciers en de markt zorgt voor de juiste verdeling en balans tussen vraag en aanbod van klanten. Jij gaat binnen EMS deel uit maken van het team Marktdata. Dit team bestaat uit jonge mensen die op een open en transparante wijze EMS en ENGIE verder willen brengen. Er wordt hard gewerkt met ook genoeg oog voor ontspanning op zijn tijd. Intern heb je veel contact met de andere collega’s binnen EMS, maar ook met de collega’s van IT, Regulatory en Marketing & Sales en Retail.

“Wij zoeken bij voorkeur een dame, bij gelijke geschiktheid, voor deze functie om zo de diversiteit van ons team te verhogen”

Wat neem jij mee als (Junior) Business Analist Marktprocessen?

Wat voor een ander complexe gegevens zijn, zie jij als verhaal omdat je de verbinding tussen alle data ziet. Met jouw analytisch vermogen weet jij de gegevens aan elkaar te koppelen en te vertalen in waardevolle en concrete vervolgstappen. Dat begint bij het tijdig verzamelen van kwalitatieve en volledige data. Je werkt nauwkeurig, accuraat en voert je werk uit met een aanstekelijk enthousiasme. Jouw interesse in wet- en regelgeving helpt hierbij. Een flinke uitdaging? Jazeker! Maar wel een hele leuke.

Daarnaast heb je:

• Je hebt Wo-werk- en denkniveau met daarbij een afgeronde Hbo-opleiding in een analytische richting;
• Je bent analytisch sterk ontwikkeld, je bent data gericht en je wilt je graag ontwikkelen als business analist binnen de energiewereld;
• Een uitstekende beheersing van zowel Nederlands als Engels in woord en geschrift.

Wat bieden wij jou als (Junior) Business Analist Marktprocessen?

Een organisatie met veel aandacht voor de bedrijfscultuur en (door)groeimogelijkheden voor onze medewerkers. Daarnaast krijg je ook nog:

• Een salaris tussen de €3.300,- en €4.700,- (met doorgroeimogelijkheden) afhankelijk van kennis en ervaring en op basis van een fulltime dienstverband (schaal A10);
• 25 vakantiedagen, 13 ADV dagen en 3 ½ vitaliteitsdagen (o.b.v. een fulltime dienstverband);
• 8% vakantietoeslag;
• Eindejaarsuitkering van 4,5%;
• Werkgeversbijdrage Benefit Budget van 1,8% van het bruto maandsalaris;
• Een pensioenregeling bij het ABP waarvan wij 70% van de kosten op ons nemen;
• Korting op je energiecontract met 100% groene stroom van ENGIE;
• De mogelijkheid om hybride te werken is groot. Veel reguliere besprekingen zijn online.
• ENGIE draagt bij met een laptop, telefoon en uitrusting voor een ergonomische ingerichte thuiswerkplek.

Ben je enthousiast? Solliciteer dan meteen door op de button hieronder te klikken.

Heb je vragen?

Voor vragen over de procedure kun je contact opnemen met Jos Boomsma, Senior Corporate Recruiter, via 06-12696240 of via jos.boomsma@engie.com. Mocht je vragen hebben over de functie, het team of andere inhoudelijke vragen dan mag je contact opnemen met Werner de Rijke, Senior Business Analist Marktprocessen via 06-29127331. Een appje sturen mag ook.

* Uit onderzoek is gebleken dat mannen al reageren op een functie wanneer zij voor 60% voldoen aan de wensen van de toekomstig werkgever. Terwijl vrouwen pas reageren wanneer zij zelf vinden een 100% match te zijn. Zonde! Mocht je nu niet aan alle wensen voldoen en wel interesse hebben, laat het ons weten. We komen graag met je in contact!

Data Scientist

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context :

The role of the Data Scientist is to provide analysis, models and tools to the optimization and trading desks, using data science tools and state-of-the art quantitative models. The Team Manager of “Power & Emissions” QRM's team will be your direct manager. The data scientist will be working for the business platform BP Power Trading and Structuring & Origination.

Role :

The data scientist will be focused on the activities related to the CWE power markets. He will leverage large amount of data using machine learning and state-of-the art quantitative models to deliver analysis and tools that have a concrete impact on the business, including :

• Prediction of relevant power market signals
• Asset optimization
• Trading algorithm

The daily responsibilities include:

• Contribute to the digitalization and data-driven trading decision of GEMS
• Develop, improve and support our models and tools
• Leverage complex data to provide market insight
• Be in direct contact with traders and optimizers desks to understand their business needs and propose solutions
• Be in direct contact with Quants and Market Analysts, to exchange about models, new ideas, in order to leverage on the knowledge from peers
• Be in direct contact with the IS team to be aligned on coding best practices and IS architectures

Hard skills :

• Must have:
• Strong mathematical skills, expert in statistics, machine learning and optimization,
• In-depth understanding of the energy business and power markets,
• Demonstrated coding skills (Python) in order to develop autonomously prototypes & models,
• Ability to explain and convey messages about complex issues,
• Familiar with GIT, Microsoft suite,
• Experience with data science techniques

Soft skills :

• Must have:
• Analyzing, practical thinking, entrepreneurship,
• Planning, developing others,
• Conceptual thinking, working together.

Education and professional background :

• University degree in Statistics, Mathematics, Physics, Engineering, Computer Sciences,
• Experience in short term power markets is a plus
• 3 to 15 years of experience in a similar role

Languages :

• Fluent in English

Travels :

• Working place is Brussels. Only limited travel needed in case of for example conferences.

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE :

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.