JOB PURPOSE:

Shift Engineer is responsible to lead the Operations Shift Team to ensure safe operation, control and emergency handling of the RO plant during shift operations in accordance with established contractual requirements, dispatch requirements, potable water quality, cost and time objectives.

.  KEY ACCOUNTABILITIES:

• Ensures that the Potable Water from the Desalination Facility is dispatched in accordance with the dispatch instructions received from the Water Control Centre (WCC).
• Work planning and prioritization.
• Provides focused leadership to the shift team to achieve plant performance and ensure optimum level of water export as required by the off taker
• Ensures shifts are well manned and required resources are available for the team to operate the plant safety, reliably and efficiently.
• Understand plant status at shift takeover and exchanges important details to the shift team. Ensures accurate and detailed information is passed to the following shift.
• Co-ordination among the operations and maintenance teams for routine and corrective maintenance requirements.
• Ensures and oversees routine testing activities.
• Oversees and monitors plant and equipment start-ups and shutdown as required.
• Continuous monitoring and analysis of equipment operating parameters for early prediction of equipment abnormal condition and initiate appropriate action to prevent unscheduled unit or equipment outage.
• Oversees chemical processes, sampling and water plant control for quality standards

and environmental compliance and safety.

• Plays the role of incident commander in emergency circumstances.
• Communication and cooperation with the Maintenance and Operation, Finance and Accounting, HR/Administration and HSE team.
• Liaise with Maintenance to identify and follow up plant defects;
• Understanding of WPA and OMA to ensure accurate commercial communication with WCC and/or offtaker for operational issues.
• Responsible to make sure periodic reviews and revisions are carried out to keep all the operational procedures updated and make sure that people are trained for the changes.
• To make sure that all relevant operational procedures and instructions are being followed so that work is carried out in a controlled and consistent manner.
• Take active participation in all types of operation activities, diagnosis and trouble shooting of Desalination Facility.
• Complete shift reports and data reports in accordance with the WPA, O&M Agreement and Company procedures.
• Supports the O&M Manager in performing Incidents Report and Root Cause Analysis and recommends corrective actions.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

Essential Qualifications:

• B. Sc. Engineering/Diploma in either of Electrical, Mechanical, Chemical, Electronics, Instrumentation and Control Engineering.

Experience:

Minimum 4 Years for Degree and 6 Years with Diploma in the field of Water Treatment / MSF / MED / RO.
Experience in SWRO commissioning and startup will be preferred.
Experience in GCC market will be preferred.
Ability to interpret PI&D and technical drawings

Nuestro Grupo es una referencia mundial en energía y servicios bajos en carbono. Junto con nuestros 96.000 empleados, nuestros clientes, socios y partes interesadas, estamos comprometidos en acelerar la transición hacia una economía neutra en carbono, a través de la reducción del consumo energético y soluciones más respetuosas con el medio ambiente.

Actualmente, para Planta de Ciclo Combinado en Castelnou (Teruel) buscamos un Administrador/a de Sistemas IT y Ciberseguridad, con funciones generales de soporte técnico y con un papel crucial en el fortalecimiento de la ciberseguridad en las actividades de producción de energía en las plantas de energía en España.

Responsabilidades de la posición:

• Instalar, configurar y actualizar sistemas operativos y software utilizando paquetes empresariales estándar.
• Diseñar, ensamblar y configurar computadoras, monitores, infraestructura de red y periféricos.
• Resolver problemas del sistema informático, incluyendo hardware, software, correo electrónico y problemas de red.
• Realizar recomendaciones de adquisición de hardware y software, evaluar las necesidades de los usuarios y justificar equipos/servicios.
• Implementar y mantener estructuras de red, documentando y auditando según sea necesario.
• Gestionar la administración de contratos de soporte y servicios, incluida la gestión presupuestaria.
• Desarrollar especificaciones técnicas y funcionales para software y hardware.
• Definir las necesidades de ciberseguridad mediante análisis de riesgos y brechas, establecer políticas de seguridad y supervisar auditorías internas.
• Garantizar el cumplimiento de los lineamientos internos de ENGIE (incluido el Modelo de Seguridad de Sistemas de Control Industrial de ENGIE) y los requisitos legales.
• Supervisar plazos de proyectos, presupuesto y calidad.
• Analizar legislación, regulaciones y necesidades organizativas, traduciéndolas en iniciativas de ciberseguridad.
• Colaborar con colegas responsables de las plantas de energía y otras funciones de apoyo (soporte de cluster, compras, sostenibilidad corporativa, legal, etc.).

Perfil requerido:

• Título universitario en Ingeniería, preferiblemente en Tecnología, Informática, Comunicaciones o áreas similares.
• Al menos 2 años en entornos de sistemas Microsoft como ingeniero de sistemas.
• Inglés nivel B2

COMPROMETIDOS CON LA INCLUSIÓN

En Engie valoramos y fomentamos la diversidad y la inclusión. Estamos comprometidos a acelerar la transición a una economía neutral en carbono lograda mediante la integración de individuos excepcionales y diversos que buscan, apoyan y fortalecen el crecimiento de los demás.

QUÉ PROPORCIONAREMOS

Te proporcionaremos planes de formación adaptados a tus necesidades e intereses.

Ticket Restaurante

Seguro de Salud

Formarás parte de un equipo dinámico en el que realmente te desarrollarás y crecerás como profesional.

Trabajarás con un equipo multidisciplinar que te apoyará en todo momento.

Formarás parte de una red de más de 100.000 profesionales que trabajan para crear un mundo más sostenible.

ENGIE es la respuesta si...

Buscas un proyecto profesional estable, sólido y con proyección profesional.

Valoras formar parte del primer grupo energético independiente del mundo.

Quieres crecer y desarrollarte dentro de una compañía dinámica y retadora.

Si consideras que tu trabajo, sumado al esfuerzo de las personas que forman parte de la compañía, puede y debe tener un reflejo positivo en el entorno.

#LI-DNI

About ENGIE BU Africa ENGIE Energy Access

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job      Purpose/Mission 

The Technical Operations section under the Operations Department aims to serve ENGIE customers with the best quality of its technical products. The Tech-Ops Repair Officer is responsible for the Incoming Quality Checks (IQC), Dis/assembly, Repair and Refurbishments of EEA K products (SHS, appliances and components) as per defined processes and procedures, for timely delivery against distribution targets. Additional duties include workshop management, tools management, inventory control of work-in-progress items and spare components and first level maintenance and servicing of facility’s electrical infrastructure. Conduct any additional technical task as prioritized and instructed by the direct supervisor. 

Responsibilities

• Achieving targeted weekly, monthly and quarterly requirements in terms of conducting IQCs for incoming shipments, assembling new systems, refurbished items and repaired items
• Manage and monitor accurate performance of workshop tools: Testjigs, Testers (panel, battery), Soldering stations, Flashers and Multimeters, Battery recovery machines, Inverters, Power supplies, Float & “Desulfation” stands and other related tools.
• Maintain and improve workshop activities and facilities; follow and adhere to departmental and organizational policies and procedures to maximize output.
• Categorize and properly document all the tested returned system parts to ensure data accuracy (Physical and PAYGEE)

Knowledge and skills 

Experience:

• ≥3 year of working experience in technical roles related to EEA K Technical Operations (Solar technology, Battery technology, Solar controllers, Solar Panels and Test equipment)
• Hands-on experience in accurate soldering and other required repair services
• Experience with operational improvement techniques (Kaizen and 5S, 6 Sigma, etc.) is a plus
• Very good organizational and interpersonal skills and team player

Qualifications:

• University degree or Diploma in Renewables, Electronics or Electrical Engineering or similar fields

Language(s):

• English
• Kiswahili

Technology:

• Good computer skills (MS Office); experience with using databases is a plus

Job Title:                        Service Network – Team Lead                            

Department:                 Operations

Reporting Line:            Head of Operations    

Location:                      Nairobi

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

https://www.linkedin.com/company/3055106

Job      Purpose/Mission 

​The Service Network Team Lead is responsible for managing ENGIE Energy Access Kenya’s Service Network unit and assuring the best after-sales services to our customers. His/her Team supports the Zonal Sales and Collection Managers to conduct frequent training of all Installation and Maintenance Technicians across the country to ensure the best possible customer experience.

The Service Network Team Lead and his/her team provide technical support for all field technical issues to fulfill customer happiness with ENGIE products and also ensures effective and consistent quality of service.

             Responsibilities

• Management of the Service Network Team to ensure good customer satisfaction via on time Product Installation and Resolution of Service Tickets as per the companies’ policies and processes.
• Accurate Documentation of Installation and Maintenance Cases through the companies Information Management Systems and Applications (Powerhub, Mysol Fix, etc.)
• Validation of System Installations to ensure availability of GPS coordinates and traceability of customers in cases of repossessions in cooperations with the Customer Finance Team
• Close monitoring of transport costs and commissions for all Installation and Maintenance Cases
• Supporting of on time payroll Management for Installation and Maintenance Contractors in close consultation with the EEA K’s Finance Team
• Identify Service network mapping Gaps within the different clusters advise ZSCMs and ZSCOs for recruitment of new technicians.
• Conducting trainings of identified and vetted Contractors for Installation and Maintenance of ENGIE Energy Access Kenya’s Products across the country
• Provide weekly Item Swap projections for Mysol Shops and Stock Points and ensure sufficient stock levels are available in consultation with the Service Center Manager and Logistics Team
• Management of required PPEs for all Installation and Maintenance Contractors and supervision of correct utilization
• Ensuring that all SND-related processes and policies are properly documented and up to date.

Knowledge and Skills 

Experience:

• ≥5 year of working experience in technical role within the solar industry related to EEA Ks (Solar technology, Battery technology, Solar controllers, Solar Panels)
• Hands-on leadership, team management and people development skills.
• Ability to work in a dynamic environment and enjoy multi-tasking and working under pressure to achieve deadlines and results.
• Very good organizational and interpersonal skills with proven ability in coordination’s between inter departmental projects.
• Good team player with a commitment to value-based leadership.
• Strong relationship building skills with a high degree of responsiveness, reliability and integrity.
• Self-motivated with persuasive, enthusiastic and client-centric focus.
• Relevant professional experience in handling installations and maintenance with proven ability to analyze larger set of data (high analytics skills)
• Knowledge on environmental impact assessment will be an added advantage.
• Willingness to travel in any geographic areas assigned within Kenya.

Qualifications:

• Degree/master’s degree in electrical engineering from recognized institution or any related social sciences studies.

Language(s): 

• English
• Kiswahili

Technology:

• Good computer skills (MS Office); experience with using databases is a plus.

Job Title:                         Loan Recovery Officer              

Department:                 Customer Finance       

Reporting Line:             Collections Manager  

Location:                         Nairobi, Kenya

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable, and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, offgrid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job       Purpose/Mission 

The Loan Recovery Officer is responsible for the receivables risk management (RRM). This includes among others, Portfolio management and Loan Workouts.

Responsibilities

• Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
• Ensure proper documentation of open loan cases.
• Ensure customers are paying on time in assigned loan portfolio
• Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
• Recommend and work with external service providers on portfolio management by escalating repossession cases.
• Customer education to customers on impact on loan non-repayments.
• Supporting the analysis of causes for portfolio deteriorations
• Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
• Restructure loan repayment plan from delinquent clients as per policy and procedure

Knowledge and Skills 

 Experience:

• Experience in customer relationship management 
• Team player 
• Computer literacy, particularly good working knowledge of Microsoft Excel
• Self-starter with a passion for Mysol and its mission to plug in the world 

Qualifications:

• Holder of bachelor’s degree in business administration or any other related field
• 1-year Previous experience in loan recovery preferably in a call center setting.

Language(s): 

• English
• Kiswahili

Technology:

• Experience in technology required for the role

Job Title:                         Zonal Sales and Collections Manager

Department:                 Commercial

Reporting line:              Head of Commercial

Location:                         Nairobi, Kenya

Job Grade:                      HAY 15

About Engie Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.19 per day and the minigrids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job Purpose/Mission

The Zonal Sales and Collection Manager will oversee sales and collection in the zone under their stewardship and will be responsible for developing and managing a highly motivated sales team.

This is an exciting role which requires understanding our customer base as well as the diversity of the Kenyan renewable energy and financial market. The Zonal Sales and Collection Manager needs to have the determination and vision to embody our core values including: the ability to Think Big and Make It Happen, while always ensuring right execution daily.

Responsibilities

Sales Strategy and team leadership

• Breaking down Zonal Strategies into ward level tactics and driving implementation to achieve set KPIs.
• Communicate monthly & weekly Sales targets and providing required support to achieve them.
• Inspire, Motivate and Mentor Sales team at ward and zonal level.
• Ensure that the teams they oversee are highly motivated.
• Performance management for sales and collection within the zones to build capabilities of the team.
• Deliver zonal Sales Volumes as per Contribution target set and in line with revenue goals/Kit Mix.
• Continuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of set goals.
• Recruit, Train and Retain Area Agent Leads as well as Sales Agents through cluster creation.

Customer Management

• Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with Customer Experience Team.
• In collaboration with Customer Finance, drive the implementation of Repayment, Repossession and Customer Engagement Strategies.

Stock Management

• Manage stock availability within the hubs and stock points for purposes of market development.
• Manage stocks held by commission-based sales team in the field.
• Periodic reconciliation of stocks in the field with the sales agents as per the policy to mitigate stock loss.

Portfolio Management

• Manage zonal portfolio management by ensuring Customer repayments on advanced Loans
• Manage Sales teams to ensure collections are ongoing and Portfolio is quality as per set Targets per individual.
• Ensure the customers onboarded are reachable via the primary numbers as well as knowledge of their physical residence.

Reports/ Reporting

• Daily, Weekly and Monthly Reporting on ALL KPIs as required.
• Actively participate on monitors competition in collaboration with the Product Dev team.
• Escalate Identified risks and define possible mitigation measures.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and Skills

Experience:

• 6 years’ experience within service subscription industry/Micro Finance/Asset financing leading a team.
• Sales Success Track record
• Loan Sales & Portfolio Management experience
• Experience in the development of Sales Strategies and loan collection strategies.
• Computer skills in a Microsoft Windows environment.
• Good oral and written communication
• Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
• Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
• Excellent organizational skills and attention to detail
• Agility and innovation

Qualifications:

• Bachelor’s degree in Business Administration or relevant field.

Language(s):

• English
• Kiswahili

Technology:

• Experience in Microsoft Suites

New Role: Information Systems Security Officer - Dinorwig Power Station, Llanberis

About ENGIE:

ENGIE is a global leader in low-carbon energy supply and services. With over 100,000 employees worldwide, we are committed to accelerating the transition to a carbon-neutral world through energy-efficient and environmentally friendly solutions. In the UK, we have been active for over 20 years, investing in renewable energy and storage while supplying energy to organizations of all sizes.

First Hydro Company operates two pumped-storage hydroelectricity facilities in North Wales, providing rapid-response power to the National Grid during times of system stress or intermittent power supply. As part of the ENGIE group, a global leader in low-carbon energy and services, we are committed to maturing our cybersecurity posture and ensuring compliance with industry standards.

Role Overview:

We are seeking a dedicated Information Systems Security Officer to play a crucial role in enhancing our cybersecurity measures. Based at the Dinorwig Power Station in the heart of Snowdonia, you will work closely with our engineering, production, and business departments to ensure the power stations are always ready. This role offers a unique opportunity to work in a dynamic environment where no two days are the same.

*You must be eligible to work in the UK and have been a resident in the UK for the last 5 years. This role will be subject to National Security Vetting.*

Key Responsibilities:

• Implement and manage a cybersecurity system based on ISO27001 standards.
• Monitor cybersecurity within projects, ensuring necessary actions and measures are followed.
• Lead the monitoring and management of Information Security risks.
• Collaborate with ENGIE Information Security Teams to develop strategies for securing industrial assets in line with internal policies and external regulations, including NIS regulations.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or Cybersecurity.
• Internationally recognized certification in cybersecurity (e.g., CISSP, CISM, CISA).
• Prior experience in managing industrial cybersecurity.
• Proven expertise in designing and implementing complex IT security solutions.

Skills:

• Self-motivated with the ability to work both independently and as part of a team.
• Logical, analytical, and creative approach to problem-solving.
• Effective time management and prioritization skills.
• Strong attention to quality, reliability, and safety.
• Excellent verbal and written communication skills.
• Business acumen and commercial awareness.

Experience:

• Experience with ISO-based management systems.
• Familiarity with deploying Cyber Security regulations and best practices.
• Proven track record in managing projects.
• Experience in designing, documenting, and implementing IT Security policies, processes, and procedures.

Benefits:

• Comprehensive training and industry certifications as part of your personal development.
• Competitive salary package
• First Hydro are a small operation of 200 staff and this role involves a lot of autonomy as well as a community/family feel in the office.
• Excellent pension and terms in line with UK Electricity Industry practices.
• Private healthcare, bonus scheme, and additional ENGIE employee benefits such as cycle to work and electric vehicle schemes.
• Relocation support may be considered for the right candidate.

How to Apply:

If you are passionate about compliance and eager to contribute to the energy sector, we want to hear from you. At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees. Even if you do not meet all the requirements listed, we encourage you to apply. Your unique skills and experiences could be just what we need. To apply, please submit your CV detailing your experience and why you are the ideal candidate for this role.