What You Can Expect

As our Sales Manager with ENGIE North America, your primary objective is to prospect and acquire new Commercial and Industries (C&I) customers for ENGIE retail business in the New York (NYISO) & New England (NEPOOL) ISO regions to ensure a robust pipeline of opportunities. In this role you will be Self-originate opportunities by identifying prospective Commercial and Industrial (C&I) customers using Marketing campaigns and Hoovers data while relying on your market knowledge, cold calling and networking skills resulting in the creation of a pipeline, within your prescribed territory. Revise this to flow better. This role sits in Boston, MA and will reports to the Regional Vice President of Sales, New York & New England.

• Evaluate customer creditworthiness according to Credit Guidelines, utilizing financial literacy and relationship management abilities to gather necessary data for credit risk analysis
• Gather consumption data and account information to qualify customer interest, tailoring price proposals to meet their specific needs and load patterns
• Master ENGIE product offerings and communicate how proposals align with customer requirements, ensuring a thorough understanding of their needs
• Utilize questioning, listening, and persuasive skills to assess customer needs, propose tailored electricity supply offers, negotiate terms, and close transactions, collaborating with key teams for seamless service delivery and revenue realization

What You’ll Bring

• You should have at least an Associate’s degree in Business Administration or a related discipline, where you studied business principles, management, and marketing, to meet the expectations for this role
• A minimum of five (5) years of Business Administartion, Retail energy or Direct sales experiecne
• You have familiarity with direct sales within the retail energy industry
• You demonstrate persuasive communication, effective negotiation skills, and the ability to interact with executive-level decision-makers
• You are a self-driven individual capable of quickly learning new products, processes, and systems
• You demonstrate the ability to manage multiple assignments concurrently on a timely basis with a high degree of accuracy and professionalism

Additional Details

• This role is eligible for our hybrid work policy, allowing for a mix of remote work and in-office presence
• Must be available to travel domestically up to 15% of the time and with the need for some overnight trips
• Must possess a valid U.S. driver’s license/clean driving record for travel and car rentals
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $96,100 – $147,000 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for an incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

What You Can Expect

The Structuring Senior Advisor will collaborate with front, mid, and back-office stakeholders to develop the valuation and integration framework for complex retail power transactions, with a focus on integrated renewable and flexible generation structures. The successful candidate will possess knowledge of retail cost components, retail product structures, wholesale power markets, ISO operations, grid-scale renewables, battery storage, and distributed generation. The Structuring Senior Advisor will support creative products to meet customer needs while advancing solutions through the organization with tact and discipline. This position is based in Houston, TX, and reports to the Business Development Director.

FRONT OFFICE COLLABORTATION:  Customer Engagement, Product Structure Refinement, New Product Development

Partner with Sales, Origination, and Marketing to support customer facing discussions and proposal development

Present opportunities to Supply leadership while stewarding transactions through approval protocols

Support new product development initiatives

MID OFFICE COLLABORATION:  Valuation and Booking

Lead solutions structuring activities across multiple opportunities

Engage with internal stakeholders both within Supply and NORAM to obtain the relevant inputs to support valuation frameworks

Collaborate with Portfolio Management to ensure that transactions adhere to risk guidelines, can be booked into enterprise risk systems and can be integrated into ongoing operational activities

Collaborate with Wholesale Origination to ensure that upstream wholesale supply meets the requirements of downstream retail products

Engage with Risk, Credit and Legal functions to ensure that upstream and downstream transactions have been vetted and that required risk premiums, credit and legal provisions are reflected in contract documents

BACK-OFFICE COLLABORATION:  Product Delivery and Customer Experience

Collaborate with back-office stakeholders to ensure that transactions can be successfully booked, enrolled and billed

Ensure that any unique reporting requirements have been socialized among stakeholders and a willing owner is identified

What You’ll Bring

• You hold a Bachelor’s degree in Accounting, Finance, Economics, Engineering, Mathematics, Computer Science or related field
• A minimum of ten (10) years’ of relevant power experience in power trading and other wholesale power market activities, retail portfolio management, retail pricing, structuring and settlements
• You possess strong analytical and data management skills
• You have knowledge of ISO operations and settlement protocols across multiple ISOs (ERCOT, PJM, MISO, NYISO, ISO-NE)
• You have strong quantitative and analytical skills, with expertise in developing and deploying complex Excel-based costing and structuring models
• You are experienced in grid-scale renewables, on-site renewables, and battery storage
• You are skilled in influencing cross-functional teams, possess strong project management discipline, and demonstrate excellent written and oral communication skills. You are comfortable presenting and defending transactions to Supply leadership

Additional Details

• This role is eligible for our hybrid work policy; Business Development relies heavily on in-person collaboration. The successful candidate should expect to be in the office more than two days per week
• Must be available to travel domestically up to 10% of the time with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $146,300 – $204,645 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Title: Customer Service Representative 

Department: Customer Experience 

Reporting line: Call Center Team Lead 

Location: Kampala -Uganda 

Job Grade: 11 

About ENGIE Energy Access! 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission 

ENGIE Energy Access prides itself on always putting the customer first; the Customer Service Representatives are at the forefront of providing world class customer service to our EEA customers across Uganda. As the main point of contact, the role is to deal with and help resolve any customer complaints while giving the best possible customer experience as well as going beyond their call of duty when required.  

Responsibilities 

Creating a Positive Customer Experience    

• Receiving customers and treat them with respect and dignity.   

• Receive incoming calls from EEA customers.  

• Be empathetic and compassionate while dealing and managing customers complaints. 

• Educate and emphasize customers about the finance agreement they are signing and the commitment they are making with EEA.  

• Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.   

• Make courtesy calls to EEA customers as may be required.   

• Endeavor to give all EEA customers great end to end customer experience.  

• Relationship management to increase client retention.   

• Always enter accurate and honest information into the EEA data systems.   

• Capture data of high quality that can be used to better serve our customers. 

  Product Knowledge    

• Learn all product details, specifications, prices, and capabilities to be equipped with all product information.    

• Always provide accurate product information to customers and never oversell or lie to customers about our product capabilities.    

• Demonstrate the ability to diagnose and resolve technical issues with MySol products and other Accessories.   

• Should be able to demonstrate an in-depth understanding of the customer finance agreement.    

• Take the initiative to continuously improve your product knowledge and soft customer service skills to better serve our customers and develop your career.    

Administrative and Team Building   

• Escalate unresolved issues or questions to your immediate supervisor.    

• Support in building EEA conducive environment for both internal and external customers.    

• Provide ideas, feedback, and contributions to EEA Strategy on how to improve the customer experience.     

Assist in Sales / Cross Selling    

• Through creating good rapport with existing customers, he/she should be able to identify new sales leads and communicate to the sales team.  

• Cross selling to existing customers.

• Any other duties assigned to you by management.

Knowledge and Skills 

Experience  

• Conversant with use of computers.    

• Excellent interpersonal skills. 

• Should demonstrate both verbal and written communication (English)   

• Ability to work in teams or independently. 

• Critical thinking skills (ability to think outside the box)    

• Good problem-solving skills (solutions oriented)    

• Good influencing and negotiation skills.    

• Flexibility with ability to work under pressure to meet deadlines.   

• Willingness and desire to learn new ideas.   

Qualifications:  

• Degree or diploma in a relevant field from a recognized institution. 

Language(s):   

Must speak fluently any of the following language combinations   

• Luganda +Ateso + Kumam  

• Luganda+ Runyankore+ Rukiga+ Kinyarwanda  

• Luganda + Runyoro+ Rutoro + Rukonjo  

• Acholi + Langi + Alur (Luo)  

• Lugbara + Madi + Kakwa

• Luganda + Lusoga+ Lugwere+ Samia  

• Luganda + Lumasaba  

• Kupsabiny +Lumasaba  

Technology:  

• Good computer skills 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.    

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

About ENGIE Energy Access (EEA)

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-africa.com

www.linkedin.com/company/engie-africa

Job Purpose: Mission

ENGIE Energy Access Benin is looking for a dynamic and entrepreneurial Head of Commercial, Marketing & Communications to take on a unique leadership role in a rapidly growing company at the front lines of renewable energy and mobile payment technology.

The Head of Commercial will play a critical role in ENGIE Energy Access Benin (EEAB). As Commercial Director, you are responsible for developing and implementing Sales, Marketing & Business Development (Partnerships and New Products) strategies to accelerate growth with our current and new, while maintaining strong customer repayments. You are also expected to identify new commercial opportunities, manage marketing efforts and coordinate the execution of market research and analysis to create business plans based on commercial opportunities.

Key Responsibilities, Deliverables and Activities

Responsibilities

• Set and manage the overarching strategic direction, priorities and focus areas for sales commercial (sales, marketing and business development), cascading and ensuring alignment throughout EEAB.
• Manage consolidated country P&L commercial performance (primarily revenue and gross profit), with a secondary focus on driving overall EBITDA (given sales team core responsibilities for credit, product, operations, and CX outcomes).
• Where the country is underperforming on sales and commercial targets, manage turnaround efforts to remediate performance.
• Establish a best-in-class commercial operating model, with a high-impact and right-sized organizational structure, tools, reports, standards and systems.
• Lead our go-to-market strategy through understanding our customers, the market and competitive landscape then determining competitive positioning with regards to products, prices, channels and locations.
• Develop and lead a team a commercial team on a local, regional and national level, with full responsibility for the team’s workplan, coaching and professional development.
• Lead and oversee strategic projects to improve commercial performance.

Detailed Responsibilities

 Strategy, Planning & Budgeting (10%)

• Set and manage the overarching strategic direction, priorities and focus areas for commercial across EEAB over the short, medium and long-term.
• Develop the commercial strategy to drive efficient customer acquisition and revenue growth throughout EEAB, including directly owning key inputs with our go-to-market strategy (locations, distribution channels, marketing, partnerships, new products etc.) and collaborating cross-functionally to determine other key strategic inputs (e.g. product, pricing, CX, Operations, etc.)
• Ensure regions have localised strategies in line with the country strategy and have robust plans to deliver the country targets, including allocating sufficient investment and resources to reliably execute.
• As part of the management team, provide thought partnership for cross-functional leads, provide input into strategies, act as a key stakeholder on cross-functional decisions and ensure that core commercial and enabling functions align with the sales strategy.
• Develop the sales, marketing and business development team budgets, and track departmental expenditures, financial goals and budgets.
• Where required, both lead and oversee strategic commercial projects to drive sales growth across EEAB.
• Own Sales Forecasting Process ensuring country ensuring that both short term and long-term forecasts are validated as per SOP and the country achieves industry standard forecast accuracy.

Governance, Reporting, Analytics & Performance Management (40%)

• Continuously manage country P&L performance, including:

• Primary focus on revenue (through sales volumes, kit mix and price), gross profit (through maximization of higher margin sales with lower COGS) and cost of sales.
• Secondary focus on EBIT, given sales team core responsibilities for credit, product, operations, and CX outcomes.

• Set the overarching sales target setting process, approve regional sales targets.
• Oversee the development of reports, analysis and insights for financial performance and other operational KPIs for sales (per sales manager / agent, active agents) and marketing (brand health, marketing spend, referrals, etc.).
• Establish the overarching governance framework to track performance against commercial goals, lead national governance forums and hold Regional Managers and other departments accountable for results and plans.
• Where there is underperformance, provide hands-on support to turnaround and make key decisions to remediate performance.
• Continuously monitor performance of other key functions that drive sales, including product, pricing, sales, distribution, portfolio health, customer experience, software, and service with potential partners, working with them to take remediation action to address underperformance.

Commercial & Marketing Operations (30%)

• Lead and manage development of a robust sales operating model, including:

• Develop procedures and policies for core sales operations functions (lead and opportunity management; recruitment and training, tools of trade, incentives, size and structure, government reporting and performance management etc.).
• Implement procedures and policies throughout the sales function, monitor and ensure compliance, continually test and improve.

• Lead and manage marketing operations, including:

• Lead market research, including the market and competitive landscape to identify analyze threats and opportunities.
• Segment EEA Benin’s customers and develop tailored strategies to target specific customers’ profiles (SHS, SBS, Minigrids).
• Identify trends in customer behavior closely following sales, product usage, customer retention, upgrades and competitors, leveraging this data to enhance our commercial strategy.
• Supervise all marketing channels and methods to ensure appropriate information is effectively communicated to external audiences (including leading campaigns).

• Establish and manage external partnerships, including negotiating ongoing contracts with suppliers and customers, managing and reviewing contracts and making recommendations regarding commerciality.

Leadership, Management & Culture (20%)

• Develop and lead a team of sales, commercial and marketing managers, including full responsibility for coaching and their professional development.
• Manage the team’s work plan and workload to ensure delivery of agreed goals.
• Help recruit, collaborate with, coordinate and train diverse teams such as field sales, B2B channels and credit teams.
• Provide strong leadership, management and coaching for regional sales and marketing teams, including with support to other members of the Management Team.

Required Qualification & Experience

• Bachelor’s degree in business administration / communications / marketing / public Relations or Business. MBA an added advantage.
• Minimum of 10 years’ experience in progressive business leadership experience, with 3+ years leading a Commercial & Marketing function in related areas or sectors such as microfinance, digital financial services, telecoms, project management, data analysis, or field team management, with proven track record of generating and converting opportunities into commercial contracts.
• Strong commercial capability across sales and marketing (B2C and / or B2B), with a demonstrated history of leading and delivering strong commercial results.
• Outstanding leadership, having led large field-based sales teams and the ability to create a performance culture with strong governance, accountability and results.
• Strong understanding of the Benin commercial environment, ideally with time spent in various regions throughout Benin.
• General strategic, analytical and problem-solving skills, with the ability to set and communicate the strategic vision for commercial & marketing throughout the organization.
• Ability to lead high-impact cross-functional strategic commercial & marketing projects end to end (including planning, analysis, conclusions and implementation) to achieve results.
• Exceptional judgement and decision-making skills, with the ability to independently assess and take action to achieve results.
• Outstanding stakeholder engagement and communication skills, with the ability to develop relationships with key functional leads (especially Customer Finance, Customer Experience and Operations) but also with external strategic commercial & marketing partners.
• Demonstrated passion for our mission, values and customers!

Languages:

• French, English.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

1. À propos d’ENGIE

ENGIE est le plus grand producteur indépendant d'électricité au monde et l'un des principaux acteurs du gaz naturel et des services énergétiques. Le groupe a plus de 50 ans d'expérience sur le continent africain et a la capacité unique d'implémenter des solutions intégrées tout au long de la chaîne de valeur énergétique, de la production d'électricité centralisée aux solutions hors réseau (systèmes solaires domestiques, mini-réseaux) et aux services énergétiques. ENGIE Africa compte presque 4 000 employés, possède une capacité de production d’électricité de 3,15 GW, en exploitation ou en construction, et occupe une position de leader sur le marché décentralisé de l’énergie fournissant de l’énergie propre à plus de 4 millions de personnes par le biais d’installations solaires domestiques et de micro-réseaux locaux.

www.engie-energyaccess.com

2. Mission de l’emploi

Le Conseiller Point Services aide à la bonne gestion du point services en fournissant un service client avant et après-vente efficace aux clients. Il/elle s’occupe de la gestion des stocks sur le point services et sur le terrain. Il/elle fournit un reporting régulier sur les différents indicateurs relatifs à son poste.

3. Responsabilités

1- Satisfaction clientèle

Assurer une bonne satisfaction client en fournissant un excellent service client en tout temps, en répondant aux questions et plaintes, en diagnostiquant les problèmes techniques et en procédant aux échanges de matériels si nécessaire.

2- Feedbacks clients / Produits

Aider à recueillir les feedbacks clients sur la qualité de nos produits, les remonter et aider au développement et amélioration des produits en effectuant des tests et des enquêtes.

3- Animations commerciales

Contribuer à l’animation commerciale, en support du Marketing et travailler sur la visibilité du point services dans sa localité.

4- Gestion du stock et de la disponibilité des Kits au Point Services, auprès des

CCS* (*Conseillers Confort Solaire) et Points relais

Superviser et surveiller l’arrivée des kits et leur sortie de l’inventaire sur le territoire du Point Services, fournir des rapports réguliers sur l’inventaire des kits et renseigner les bases des données adéquates.

5- Accompagnement des CCS

Répertorier les clients en situation d’impayés dans la base de données et mettre à disposition la liste aux CCS | Orienter les clients potentiels vers les CCS géographiquement proches (après consultation des Chefs de vente & Chefs de vente adjoint) et leur donner du support, si nécessaire, dans les divers processus. Les informer et les suivre régulièrement sur les techniques de suivi client | Former les CCS sur l’installation et l’utilisation de FenixGo | Participer au debrief avec les équipes terrain et remonter les informations utiles à partager.

            Qualifications :

• Avoir au moins 2 à 5 ans d’expérience dans le domaine de la relation client
• Disposer d’un BAC+2/3 en Gestion des Entreprises, Gestion Commerciale, Marketing et Action commerciale ou tout autre diplôme équivalent

Qualités professionnelles & humaines :

• Connaître les produits de l’entreprise, sa stratégie et son organisation ; les techniques de communication orale et écrite et les concurrents & les partenaires éventuels
• Avoir une connaissance en Management d’équipe
• Maîtriser la gestion de stock ; les logiciels bureautiques (MS Word, MS Excel) et les outils de reporting et les techniques d’accueil clientèle et de communication
• Capacité à analyser des données qualitatives et quantitatives et à analyser les produits
• Créativité et sens de l’innovation
• Rigueur et dynamisme
• Diplomatie et sens du relationnel
• Polyvalence et force de proposition
• Bonne maîtrise de la langue Française ; l’Anglais serait un atout

Postulez

Vous vous êtes reconnu(e) dans cette offre ?

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com avec en objet ‘’CPS02’’.

Constitution du dossier de candidature :

• Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
• Une lettre de motivation adressée à la Responsable des Ressources Humaines.

Date limite de dépôt des dossiers : Vendredi 01er Mars 2024 à 17h.

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

ENGIE est un employeur engagé dans la diversité, l’égalité des chances et la création d’un environnement inclusif pour tous. Toutes les candidatures sont examinées en fonction des besoins de l’entreprise, des exigences du poste et des qualifications individuelles, sans aucun égard quant à l’origine, l’âge, le patronyme, l’identité, l’orientation ou la préférence sexuelle, la religion, la situation familiale, l’état de santé, le handicap, les opinions politiques, les engagements syndicats ou encore la citoyenneté. Nos différences font notre force !

#ActWithENGIE

Summary:

The Associate Director, Marketing – APAC is responsible for the strategic oversight and day-to-day management of the marketing and external communication initiatives. In addition to the direct marketing responsibilities, this role will also play a leadership role supporting and animating the other commercial team members across commercial disciplines for the region and act as a representative of APAC into global initiatives and programs.

Primary Functions and Essential Responsibilities:

• Act as a key partner to the business leads (sectors and practice areas), gaining a deep understanding of the GTM priorities and commercial strategies for the APAC region
• Build strong relationships with the business (MD/Ds) to ensure active participation and understanding of marketing programs
• Build and communicate short and mid-term marketing strategies, with a focus on maximizing resourcing and budget to best deliver against regional objectives
• Orient your team and resourcing against the commercial strategies, keeping a keen eye on the full path of marketing generated leads and pipeline contribution – continuously leveraging the marketing team as revenue drivers
• Set and execute the APAC regions external communication programs and editorial strategy, including the management of the external PR agency.
• Proactively manage and build relationships with external partners and clients to support cross-business marketing and business development initatives
• Partner with other commercial functions (client development, sales operations, sales enablement) to ensure local top-of-funnel programs and operating smoothly and we have a good feedback loop across the commercial dimensions
• Keep a strong connection to the global commercial leadership team and other regional marketing leaders to find ways to increase efficiency and collaboration on initiatives as well as ensure the APAC perspective is understood an present when applicable.
• Serve as a leader to the  APAC Commercial team coaching and inspiring the broader commercial operations teams
• Act as the end-to-end commercial representative for the APAC region for global topics and workshops
• Directly manage and coach one direct report (opportunity to grow the team)

Qualifications

Education, Certification, Knowledge

• Bachelor’s degree in business, communications

Experience

• 10 plus years experience as a senior marketing professional, driving end-to-end marketing programs
• 3-5 years direct experience managing teams
• Experience and ability to demonstrate work across the APAC region (multiple countries), with a clear understanding of different market dynamics and approaches to marketing
• Experience working in a matrixed organization
• Experience managing budgets

Skills and Ability

• Demonstrated a successful track record of setting marketing strategies and executing them effectively  
• Strong project and program management skills across marketing disciplines
• Experience managing a team and coaching junior employees
• Ability to demonstrate the ability to work with senior and executive stakeholders, representing the role of marketing in the commercial process  
• Excellent verbal, written and presentation skills with the keen ability to build compelling presentation PowerPoints
• Demonstrated ability to motivate others.
• Self-starter with the ability to manage multiple projects and collaborate with a variety of colleagues, matrix relationships, internal clients, senior management, etc.
• Proficient in Microsoft Suite

SALES ENABLEMENT PROGRAM MANAGER

Global Market Development

EMEA-APAC

While society is making strides toward a sustainable future, it isn’t happening fast enough.

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments worldwide. We help organizations accelerate their sustainability transformations by providing end-to-end solutions that are environmentally and economically beneficial and result in long-term growth.

From strategy to implementation, our goal is to help our clients embed sustainability throughout their operations, saving money and resources, and reducing their impact on the environment.

ENGIE Impact is unique because we can leverage ENGIE Group’s world-class expertise in zero-carbon energy, mobility, and buildings as well as innovative digital tools and financing capabilities to offer our clients a true end-to-end solution.

The Sustainability Solutions group within ENGIE Impact is a growing team of deep experts and top-tier consultants who are translating these capabilities into solutions for our clients’ most complex challenges.

With 16 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites.

Ready to act Right Now, for Tomorrow?

Job Description

The SE Program Manager will lead strategy and implementation of regional sales enablement activities that drive ongoing capacity-building in the most critical knowledge and proficiencies that enable ENGIE Impact’s full commercial partnership potential to deliver client decarbonization ambitions.

Primary Functions and Essential Responsibilities

• Participate/support business and commercial partners in development of Regional (EMEA + APAC) commercial objectives and go-to-market (GTM) plans.
• Lead development and validation of Regional Sales Enablement (SE) Strategy derived from regional GTM and aligned to SE’s mission and strategy, which includes four focus areas:
• Knowledge Management
• Sales Excellence
• Growth Levers
• Linkage to ENGIE Group
• Partner with Director of Training, SE team and other commercial and business partners to design Regional SE Plan to realize the Regional SE Strategy. Plan shows programs, timeline, stakeholders, outcomes and key performance indicators for the year’s capacity-building activities in alignment with the regional GTM and relevant global priorities.
• Integrate manager training into Regional SE Strategy and Plan to  empower sales team leaders to support and reinforce training of their teams 
• Possess strong ability to identify, forge and grow relationships with key ENGIE Impact stakeholders to enable comprehensive and intimate understanding of Regional priorities and to ensure their representation in all stages of the Regional SE Strategy & Plan process.
• Work with Director of Training as a training method subject matter expert to optimize design of capacity building efforts to critical variables such as audience, key outcomes, urgency, scale of opportunity, etc.
• Responsible for collaboration with business partners in Marketing, Account Management, Sales, Strategy, Implementation and others to organize, plan, deliver and evaluate SE activities.
• Exchange regularly with other Program Managers to share insight, learnings and improve program performance.
• Bring creative approaches to training that promote participation and adoption.
• Develop and regularly report program progress against key performance indicators.
• Actively participate in development of professional skills, knowledge and proficiencies to be successful in current and potential future roles through ENGIE Impact’s Annual Individual Development Program.
• Embody and help to create a culture aligned to ENGIE Impact’s core values – trust, care, accountability, OneENGIE and Safety & Integrity – through all aspects of the role.
• Be a positive ambassador of SE throughout ENGIE.

Qualifications - Do you tick all the boxes?

We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow. 

• Bachelor’s Degree
• Learning and Development-related discipline preferred.
• Formal training or certification (CPTM, CIT, CLDP) in Learning and Development-related field is preferred.
• Formal training in project and risk management - PMP (Project Management Professional) - certification a plus.
• Formal training or education in sustainability, energy or related fields strongly preferred. 
• 5+ years hands-on program management experience including leadership of large, complex programs and corporate strategic projects.
• Demonstrated experience working across multiple stakeholder groups to develop and implement programs that deliver most critical priorities and outcomes.
• Skilled in relationship development and navigation to inspire participation and program success.
• Experience measuring and reporting program performance to support continuous improvement.
• You speak English fluently. Knowledge of French or another EMEA language is a plus.

Work location: one of our EMEA office (Brussels, Paris, London, Berlin or Dusseldorf).

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

SUMMMARY:  

The Commercial Data Analyst will support Marketing Operations with day-to-day tasks involving leads, Salesforce data management, and reporting. The role will primarily focus on conducting audits within Salesforce, serving as a liaison for Client Development technology, and helping with data cleanliness related to our target market. They will also assist with daily lead verification, allocation, and target list creation, as well as collaborating with bigger data projects and analysis of opportunity, lead, contact, and other CRM data quality. 

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: 

Role Specific: 

• SQM Audit governance within Salesforce 

• CD related opportunity audit 

• TAM (Total Addressable Market) Maintenance 

• Cleaning historic data 

• Contact appending / enrichment 

• Sector alignment and re-assignments 

• Client Development partner for monthly/quarterly reporting, auditing of CD data entry, data appending, dashboard/report upkeep, task re-assignation 

• CD Techstack POC – Apollo, Zoominfo, logging Salesforce requests on behalf of of team. 

General Team Shared 

• Contact Us form routing for inbound leads 

• Reviewing inbound requests from internal stakeholders for target lists for use within marketing campaigns, and providing feedback  

• Support data compiling for use in presentations, quarterly reports, and specific project delivery needs 

• Assisting with driving data hygiene by encouraging proper data inputs into CRM (Salesforce). 

• Pulling data from Zoominfo or other firmographic data platforms to append contact information within the CRM. 

• Assisting with data compilation for Salesforce-related projects: reporting, cleaning, account creation, and contact/lead updates 

QUALIFICATIONS:

Education/Certification/Experience 

• Bachelor’s Degree in Marketing, Business, IT, or other similar courses, or equivalent experience 

• Experience with Salesforce CRM reporting, administration, and dashboard building is required 

• At least 2 years of relevant professional experience in a corporate environment, shared services, or other similar models 

Requirements: 

• Proficiency in MS Office tools and strong experience with O365 and Microsoft Excel 

• Fluency in English 

• Ability to self-start and work on multiple projects simultaneously 

• Experience with TCRM/Tableau or PowerBI  

• Intermediate proficiency in MS Office tools and experience with O365, with strong emphasis on Microsoft Excel 

• Knowledge of Salesforce Administration (including report/dashboard building, Lead/Contact management and Lead conversion) 

Skills/Abilities:

• Experience managing tickets through inbound portal ticketing system
• Ability to communicate complex data points into simplified terms and share with stakeholders
• Navigating CRM system administration, such as Salesforce and being able to build dashboards/reports

Environmental Manager

ENGIE Southern Africa (Pty) Ltd is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of ENGIE Southern Africa (Pty) Ltd and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  ENGIE Southern Africa (Pty) Ltd reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.

CLIENT DEVELOPMENT EXECUTIVE

Global Market Development  - EMEA

While society is making strides toward a sustainable future, it isn’t happening fast enough.

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments worldwide. We help organizations accelerate their sustainability transformations by providing end-to-end solutions that are environmentally and economically beneficial and result in long-term growth.

From strategy to implementation, our goal is to help our clients embed sustainability throughout their operations, saving money and resources, and reducing their impact on the environment.

ENGIE Impact is unique because we can leverage ENGIE Group’s world-class expertise in zero-carbon energy, mobility, and buildings as well as innovative digital tools and financing capabilities to offer our clients a true end-to-end solution.

The Sustainability Solutions group within ENGIE Impact is a growing team of deep experts and top-tier consultants who are translating these capabilities into solutions for our clients’ most complex challenges.

With 16 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites.

Ready to act Right Now, for Tomorrow?

Summary

The Client Development Executive (CDE) is a key member of the EMEA sales team. Reporting to the Director, Global Client Development.

The CDE will work closely with Sector Leads, MDs/Ds, often acting as the first of point of contact during prospect engagement, articulating appropriate Carbon & Data Management and Decarbonisation Solutions, while delivering best in class services.

Global Client Development is a growing team. It is therefore imperative that this Client Developer acts as an integral part of the team, contributing to Top of the Funnel process to successfully develop high level Sales Qualified Opportunities.

Focusing on ways to optimize and ensure relevance to the target audience, outreaching to C level and other key stakeholders and high level decision making personas, sharing insights with other CDs, Global Market Development and business teams as appropriate, to ultimately accelerate client pipeline engagements, reduce  the consulting sales cycles and being an active participant in driving opportunities.

Job Description

As a Client Development Executive (CDE), you will be responsible of the following tasks:

• A CDE is tasked with delivering Sales Qualified Meetings (SQM)
• Role is designed to be a 70/30 split: 70% new business outreach and 30% Enterprise Account prospecting / Account Development into specified accounts as directed by the Director, Global Client Development and the Sector Leads, MDs/Ds
• Work closely with Marketing to align on strategic campaigns to deploy within strategic outreach
• Ensure timely follow-up on all Marketing-Generated Leads (MQLs) and campaign outreach
• Solicit ongoing Sales feedback regarding meeting quality and opportunity creation potential, mostly in post call debriefs
• Participate in relevant monthly territory calls between Client Development and Sales
• Achieve KPIs as directed by the Director, Global Client Development
• Participate in training and other group wide events as required
• Collaborate with colleagues and lead internal meetings as required
• Ensure Salesforce process is adhered to and updated daily with relevant CDE sales data, meeting notes, NDA’s and other client relevant material
• Work closely with Sales Operations and Sales Enablement teams
• Adhere to an Omni-Channel selling approach, leveraging Account Based Targeting strategies to improve sales velocity
• Forecast individual sales targets pinpointing areas of improvement and of challenge
• Develop on-going personal plans in the advancement of sales and account management skills
• Keep updated with EMEAI Sustainability news and sector challenges. Share these with colleagues in weekly Team meetings
• Share what works and what does not

Qualifications - Do you tick all the boxes?

We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow. 

• BA/BS degree in Business Administration, Management, Operations, or related field preferred
• 3+ years of successful experience in a revenue-focused Business Development or Sales role, preferably consultative / non-tangible solutions. Energy knowledge is a plus
• Demonstrated record of exceeding personal KPIs
• Knowledge and / or experience of digital tools to drive sales productivity (Salesforce, Pardot, 6Sense, Zoominfo, etc.)
• A true partner within Sales, Marketing, and Senior leadership – demonstrating a growth mindset and eagerness to apply and learn new approaches
• Ability to maintain focus and on value creation each step of the way
• Technologically Savvy; understands how to use SaaS applications to drive productivity and translate data into better results
• Excellent communicator who is focused on building strong relationships with key stakeholders in Marketing and Sales
• Ability to interpret personal sales data and reports to drive personal efficiency
• Grow your sector as your business, striving to maximize engagement and optimize opportunity creation

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.