Job Title: | Office Assistant | Department: | |
Reporting To: | | Site: | ES- |
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Job Purpose: |
To provide both clerical and administrative support to professionals, either as part of a team or individually. |
Key Responsibilities: |
- To perform any other duties assigned or delegated by his/her immediate supervisor
- Answers telephone, takes messages and answers inquiries within assigned scope of responsibility
- Maintains attendance reports, leave records, trip records and logs
- Maintain financial records and make basic math computations quickly and accurately
- Perform clerical and administrative tasks quickly and accurately
- Knowledge and proficiency in the use of technology (i.e. computers, word processing, database spreadsheet programs and power point)
- Knowledge and ability of record keeping methods, keyboarding and preparation of correspondence
- Maintains files and financial records
- Performs other duties assigned.
- Answering the phone and answering queries
- Photocopying and printing
- Complete and mail bills, contracts, policies, invoices, or checks
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
QHSE - Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work;
- Cooperate with any company efforts to improve health and safety at work;
- Comply with any reasonable instruction given to you in the interest of health and safety.
- Not to interfere with or misuse anything that's provided for your health, safety or welfare
- Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work
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Skills Required: |
- Strong organisational skills
- Presentation skills and attention to detail;
- The ability to plan your own work, work on your own initiative and meet deadlines;
- The ability to manage pressure and conflicting demands and prioritise tasks and workload;
- Oral and written communication skills;
- Tact, discretion and respect for confidentiality;
- A pleasant, confident telephone manner;
- Teamwork;
- Reliability and honesty;
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Qualifications: |
- Higher Secondary School Certificate
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Other Requirements: |
- Able to give accurate and detailed information to visitors
- In-depth knowledge of typing correspondences, reports and other documents
- Proven record of answering telephone, giving relevant information to callers and routing calls to appropriate individual
- Demonstrated ability to schedule appointments and meetings
- Thorough understanding of making copies of printed documents, and filing correspondences, reports and records
- Quick at compiling and typing statistical reports and charts
- Computer: Extremely proficient in Microsoft Office applications
- Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contact
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Scope and Limits of Authority: |
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| Employee | | Manager |
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