Manager, Operations & Maintenance (Kedah)

Responsibilities:

• Responsible  for  managing  the  Company  Regional  office  and  for  ensuring  quality  for  the  Operation  & Maintenance (O&M) activities for all related Customer’s sites and associated Utilities plant or Facilities (UPF) and their related Mechanical & Electrical (M&E) machinery equipment and associated systems in compliance with the statutory authorities and applicable health-safety-environmental (HSE) requirements; 
• Responsible as Regional office Company representative towards Customers for all related sites to monitor the quality of the O&M team services delivered, to achieve the O&M service levels and the UPF performances levels and ultimately to ensure the customer satisfaction, manage customer relationship, insure proper communication with regular reporting to Customers and Company headquarters /Regional office for all service activities performed. 
• Manage the site teams upon customers’ initial site visit to ensure complete and accurate surveying of the Mechanical & Electrical (M&E) machinery equipment and associated systems of the customers’ Utilities plant or Facilities (UPF), with proper collection of the customers’ site UPF technical, legal and financial information for the M&E machinery equipment and associated systems within service scope  

• Prepare annual budgets and reforecasts for Regional office overall and all related sites; control actual O&M activities expenses compliance with the budgets and perform financial quarterly review, including but limited to O&M Profit & Loss (P&L).

• Insure timely and quality for issuance – by all related sites - for Technical, legal, financial documentation and UPF monthly service reports (inclusive of SLA & KPI’s) for submission to the Customers sites and to the Company headquarters (HQ) - as well as the necessary reports to the relevant statutory authorities, 

• Review for Regional office related Customers sites the quality of the services delivered, perform SLA-KLPI gap analysis and initiate, study the feasibility of specific project in order to propose productivity, technical improvements for the UPF on customer’s sites – in liaison with ENGIE services – related to the O&M, HSE processes, contingencies & emergency plans as well as UPF performances. 

Requirements:

• Bachelor’s Degree in Mechanical Engineering or equivalent
• 10 - 12 years of experience in the area of Operation & Maintenance, exposed to Mechanical & Electrical systems, instrumentation, Air conditioning-ventilation, chilled water, thermal heater, compressed air production and distribution systems associated with supervision, control and data acquisition (SCADA) systems at diverse client/ site locations
• Excellent communication and analytical skills with the ability to work with all levels of stakeholders
• Proven ability to learn new skills and adapt to dynamic and demanding situations
• Possesses good leadership skills to lead team members