Head of People Experience - Operations & Digital

Head of People Experience – Digital & Operations

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization. Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context :

Under the authority of the Head of Human Resources / EC HR Leader, the Head of People Experience - Digital & Operations works within the HR Expertise Center (EC) of GEMS unit and will be in charge of defining the HR Digital & data strategy, ensuring the business continuity of HR operations and enhancing the Employee experience by leveraging HRIS platforms to streamline HR processes.

Role :

You will play a significant role in the HR Expertise Center of GEMS unit by leading a team of 6 people between Paris and Brussels in charge of HR solutions, data and operations supervision.

This role ensures the seamless integration of digital HR solutions, efficient and accurate HR operations, while maintaining compliance with regulatory requirements and enhancing the employee experience. Your responsibilities will fall into two core missions:    

Accelerate the HR Digital & Data Transformation:  

- Defining and implementing the HR Digital & data strategy, governance in alignment with the business objectives and the IS standards

- Leading the HR IS team and ensuring the delivery and supervision of HR solutions portfolio (Sezame and Beqom) for Recruitment, Performance Management, Talent, Compensation & Benefits processes

- Acting as Data Owner for HR data domain: managing the HR data lifecycle, from sourcing to reporting, and ensuring the data quality, integrity, security, and compliance in all HR processes

- Driving advanced people analytics such as PowerBI dashboards, reports and fostering a data-driven culture within the HR function 

- Driving HR digital transformation projects to enhance HR service delivery and employee engagement and satisfaction, and exploring and implementing new initiatives to foster the digitalization of the HR function

Secure and optimize HR Operations 

- Supervising HR operations (Employee lifecycle: onboarding, mobilities and offboarding) for France & Belgium to ensure efficient and effective HR services

- Developing and monitoring HR operational metrics, ensuring the delivery of HR regulatory reporting’s (Group social reporting, social auditing, etc.…) 

- Overseeing the implementation of payroll operations implemented by GBS (Global Business Services) for GEMS France & Belgium, streamlining HR processes and workflows

For all these missions, you will need to

• regularly coordinate with the local HR teams to ensure consistency in the deployment of each campaign, initiatives, and topics across all GEMS Countries.
• ensure HR digital & operations practices and policies comply with relevant laws and regulations.
• stay updated on legislatives changes impacting the function.

As Manager, it is key in this role to provide guidance and support, to foster a culture of continuous improvement and innovation within the teams and to identify and address training and development needs for team members.

Hard Skills :

• Must have:
  • Proven experience in HR Management and/or Information Technologies, with Data governance and data quality, GDPR concepts  in an international company
  • Ability to evolve within a complex and changing environment
  • Product Management: Product lifecycle management, Vision Setting, Agile Methodologies 
  • Project management skills

• Good to have:
  • Experience in the financial services or commodity trading sector is a strong asset

Soft Skills :

• Must have:
  • Cross Functional team leadership and managerial skills
  • Autonomous, structured and organized
  • Technical understanding, rigorous with strong analytical mindset
  • Stress resilience
  • Problem solving abilities
  • Customer oriented
  • Strong collaboration and relationship-building skills
  • Excellent communication and negotiation skills for diverse stakeholders

Education and professional background:

• Engineering degree or business school, master, preferably a Master in HR Management, or Information Systems

• 7-10 years of experience in similar field is required.

Languages :

• Fluent in French/English, knowledge of Dutch is an asset.

Travel : 

The job is based in Paris or Brussels, travels outside Paris-Brussels occasionally.

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.