Key Account Manager (focus Real Estate)

About US (GEMS) :

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context :

For the team in Supply B2B Belgium we are searching in the team of Premium Sales a Key Account Manager with focus on Real Estate customers. You will work in a team of 12 Key Account Managers managing federal organized customers in the Belgian territory. The sales approach is based on F2F relation management

Your role :

• Ultimate responsible for managing a portfolio of approximately 50 customers and prospects. A portfolio will be federally composed of accounts almost active in building management (syndic), property management (offices and warehousing) and retail. Most activities are located in Flanders.
• Striving for a long-term partnership and value creation with the customers in your portfolio. Therefore you develop an adapted commercial strategy per customer that will allow you to achieve the imposed objectives, with regard to contracted volume and margin for the supply of energy (electricity and natural gas) and energy linked services.
• Take the lead in the contract negotiations with your customers
• Meet all your customers and contacts frequently in F2F-modus
• Work very closely with after-sales employees and ensure that customer and prospect data is entered correctly and completely into the existing IT-systems. Giving support in offering, invoicing, switching and dunning processes to ensure a high level of control over all activities in the entire customer portfolio
• Work together with colleagues within the premium sales team and other B2B salesteam. You will meet the premium sales team on a weekly bases during a sales meeting. The purpose is exchange of information and best practices to enhance the global level of professionalism in the team. Team spirit, trust, care and one Engie our the basic principles of the team dynamics
• Organize dedicated meetings to solve specific files/problems and build up a broad network within Gems with colleagues in downstream, legal, IT, marketing& energy transition services,  finance,… and within the broad Engie group (mirror supply B2B organizations in other countries)
• Promote the image and values ​​(ethics, safety, sustainability, etc.) of the Engie group in all your contacts, both within and outside the group
• Report to the Sales Manager B2B Premium Sales

Hard skills :

Must have:

• Results-oriented and very dedicated to achieve your goals. A sufficient dose of entrepreneurship is a must. Organize your agenda and account plan independently
• Work accurately and be aware of the value of the underlying contracts
• Well-developed analytical skills and strong in conceptual thinking
• Stress resistant

Good to have:

• Experience with complex negotiations

Soft skills :

Must have:

• Knowing the products that ENGIE Electrabel offers, and/or you are motivated to acquire this knowledge quickly.
• Acting customer centric and apply the principles of continuous improvement
• Dynamic and focused on collaboration

Education and professional background :

• An university degree with an economic or technical background or equivalent through experience.
• Preferably have at least 5 years of experience in a management position or in project management

Languages:

• Dutch-speaking with a good knowledge of French and English

Travels :

• The place of employment is Brussels. Present in Brussels at least once a week on Friday.
• The rest of the week will be completed flexible in relation to customer visits, projects, administrative follow-up, from home, from Brussels or via other Engie locations.
• International travelling is possible, but rather exceptional

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE :

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.