Job Title:

Office Assistant

Department:

Reporting To:

Site:

ES-

Job Purpose:

To provide both clerical and administrative support to professionals, either as part of a team or individually.

Key Responsibilities:

• To perform any other duties assigned or delegated by his/her immediate supervisor
• Answers telephone, takes messages and answers inquiries within assigned scope of responsibility
• Maintains attendance reports, leave records, trip records and logs
• Maintain financial records and make basic math computations quickly and accurately
• Perform clerical and administrative tasks quickly and accurately
• Knowledge and proficiency in the use of technology (i.e. computers, word processing, database spreadsheet programs and power point)
• Knowledge and ability of record keeping methods, keyboarding and preparation of correspondence
• Maintains files and financial records
• Performs other duties assigned.
• Answering the phone and answering queries
• Photocopying and printing
• Complete and mail bills, contracts, policies, invoices, or checks
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers

QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work;
• Cooperate with any company efforts to improve health and safety at work;
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse anything that's provided for your health, safety or welfare
• Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work

Skills Required:

• Strong organisational skills
• Presentation skills and attention to detail;
• The ability to plan your own work, work on your own initiative and meet deadlines;
• The ability to manage pressure and conflicting demands and prioritise tasks and workload;
• Oral and written communication skills;
• Tact, discretion and respect for confidentiality;
• A pleasant, confident telephone manner;
• Teamwork;
• Reliability and honesty;

Qualifications:

• Higher Secondary School Certificate

Other Requirements:

• Able to give accurate and detailed information to visitors
• In-depth knowledge of typing correspondences, reports and other documents
• Proven record of answering telephone, giving relevant information to callers and routing calls to appropriate individual
• Demonstrated ability to schedule appointments and meetings
• Thorough understanding of making copies of printed documents, and filing correspondences, reports and records
• Quick at compiling and typing statistical reports and charts
• Computer: Extremely proficient in Microsoft Office applications
• Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contact

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

Cleaner (Skilled)

Department:

Operations

Reporting To:

Supervisor

Site:

ES-      

Job Purpose:

Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning debris from sidewalk.

Key Responsibilities:

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
• Gather and empty trash.
• Service, clean, and supply restrooms.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
• Notify managers concerning the need for major repairs or additions to building operating systems.
• Requisition supplies and equipment needed for cleaning and maintenance duties.
• Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
• Spray insecticides and fumigants to prevent insect and rodent infestation.
• Clean and polish furniture and fixtures.
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Dust furniture, walls, machines, and equipment.
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
• Steam-clean or shampoo carpets.

QSHE

• Take reasonable care of your own health and safety and not to put othe persons – fellow employees and members of the public – at risk by what you do or don’t do in the course of your work.
• Cooperate with any compay efforts to improve health and safety at work.
• Comply with any reasonable instruction given to you in the interest of health and safety or welfare.
• Report and accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.
• Ability to follow oral and written instructions.

SKILLS REQUIRED:

• Excellent communication and interpersonal skills.
• Demonstrated ability to prioritize and perform multiple tasks simultaneously.
• Outstanding customer service skills.
• Proven ability to work effectively individually and with a team.
• Ability to follow oral and written instructions.

Qualifications:

• Secondary School Certificate

Other Requirements:

• Good communication and coordination skills are essential. Personable & friendly, hardworking, outgoing with a dedicated mind set, customer focused with a team player mentality.

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

BMS/DCIM Operator

Department:

DC Operations

Reporting To:

DC Engineer

Site:

ES-

Job Purpose:

     The Data Center Facilities BMS/DCIM Operator is responsible to supervise and control the operation of the building management system (BMS) & Data Center infrastructure Management (DCIM) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment’s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical
• Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer
• Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.
• Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters
• Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
• Communicate all maintenance and repair actions in writing for information to management as required.
• Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.
• Monitors and verifies operation of all BMS/DCIM field devices.
• Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.
• Records maintenance data and generates reports as needed.
• Maintains job card documentation for all Alarms or changes to systems and/or equipment.
• Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.
• Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.
• Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.
• Performs miscellaneous tasks as assigned by his Facility Engineer
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Working knowledge of Electrical & ELV systems including secondary distribution, HVAC System interior systems
• Ability to read CAD Drawings, single-line diagrams, and rough shop drawings
• Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)
• Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required
• Trained and experienced in BMS/DCIM operation.
• Vigilant with attention for detail.
• Excellent computer operation skills.
• Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.
• Following instructions & Procedures.

Personal Skills

• Good English Communication knowledge is required.
• Good Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.
• 5+ year Total Experience in BMS/DCIM.          

Other Requirements:

• DC certifications will be an added advantage.
• Experienced in Microsoft Applications (Office, Excel, Word, Outlook)

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

BMS/DCIM Operator

Department:

DC Operations

Reporting To:

DC Engineer

Site:

ES-

Job Purpose:

     The Data Center Facilities BMS/DCIM Operator is responsible to supervise and control the operation of the building management system (BMS) & Data Center infrastructure Management (DCIM) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment’s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical
• Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer
• Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.
• Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters
• Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
• Communicate all maintenance and repair actions in writing for information to management as required.
• Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.
• Monitors and verifies operation of all BMS/DCIM field devices.
• Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.
• Records maintenance data and generates reports as needed.
• Maintains job card documentation for all Alarms or changes to systems and/or equipment.
• Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.
• Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.
• Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.
• Performs miscellaneous tasks as assigned by his Facility Engineer
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Working knowledge of Electrical & ELV systems including secondary distribution, HVAC System interior systems
• Ability to read CAD Drawings, single-line diagrams, and rough shop drawings
• Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)
• Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required
• Trained and experienced in BMS/DCIM operation.
• Vigilant with attention for detail.
• Excellent computer operation skills.
• Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.
• Following instructions & Procedures.

Personal Skills

• Good English Communication knowledge is required.
• Good Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.
• 5+ year Total Experience in BMS/DCIM.          

Other Requirements:

• DC certifications will be an added advantage.
• Experienced in Microsoft Applications (Office, Excel, Word, Outlook)

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

Project Manager

Department:

Operations

Reporting To:

Head of Technical

Site:

Job Purpose:

The Project Manager shall be responsible to successfully plan, manage, execute, complete and handover multiple projects related to Data Centre whitespace IT services, electrical small works, mechanical small works

The key responsibility is to ensure timely completion of projects within approved budgets on costs and resources without compromising on quality and safety using internal staff as well as subcontractors and sub consultants.

Key Responsibilities:

• Plan, organize, and participate in implementing retro-fit works, decommissioning IT racks, nes installation of electrical circuits and HVAC units.
• Defining project scope and perform project estimates.
• Manage all aspects of the design.
• Ensure project estimates are accurate and the project scope is executable within the budget
• Oversee and coordinate the submission of material submittals, drawings, and method statements for client approval
• Obtain, Coordinate and oversee subcontractor project executions
• Prepare project implementation schedules
• Communicate project, subcontractor and package updates to line manager.
• Plan, oversee and complete all startup, testing and commissioning functions
• Review subcontractor BOQs and invoices for accuracy and completion and verify subcontractor completed works are in line with contract requirements
• Create project commissioning plans and system specific templates and tests for subcontractor testing
• Coordinate with clients on project documentation, health and safety requirements and subcontractor compliance
• Oversee various contractors and internal staff during design, specification, bid, installation and management phases
• Support procurement team in creating project RFPs based on project requirements and float them for tender and bidding in the market
• Manage approvals, completion of work and payment of project consultants and contractors
• Make site visits to verify and confirm project performance/QHSE and operation
• Maintain organized project files and information for reporting to client, invoicing and company performance in company standards and format
• Monitor project budgets and schedule and oversee performance to ensure on time, quality and on budget project execution, manage invoicing of all works completed.
• Prepare periodic reports for management including status of budgets, variance/change claims, schedules, disputes, up-coming activities & safety records.
• Ensure that the health and safety requirements are provided and that they comply with authorities regulations.
• Provides guidance, managerial, technical support to complete project team.

Skills Required:

• A highly self-motivated, ambitious individual
• A person with a high sense of urgency and a pro-active approach to problem solving
• High energy and action oriented with professional presence
• Strong oral and written communication skills
• Ability to travel when needed to project sites
• Knowledge of building systems, energy technologies, green building and high performance design
• Team-oriented, hands-on, highly skilled, adaptive, and client-focused
• Knowledge of MEP construction and subcontracting (HVAC, electrical and controls preferred)
• Proven track record on completing projects   

Qualifications:

• Bachelor’s Degree in mechanical, Electrical Engineering.
• Project Management certification.
• Energy Professional certification - Certified Energy Manager preferred
• 7-10 years’ experience in IT/MEP Construction engineering position in Middle East

Other Requirements:

• Expert skills in Microsoft Excel, Word, PowerPoint
• Microsoft Project or Primavera
• Good spoken English
• UAE driving license

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

BMS/DCIM Operator

Department:

DC Operations

Reporting To:

DC Engineer

Site:

ES-

Job Purpose:

     The Data Center Facilities BMS/DCIM Operator is responsible to supervise and control the operation of the building management system (BMS) & Data Center infrastructure Management (DCIM) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment’s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical
• Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer
• Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.
• Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters
• Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
• Communicate all maintenance and repair actions in writing for information to management as required.
• Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.
• Monitors and verifies operation of all BMS/DCIM field devices.
• Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.
• Records maintenance data and generates reports as needed.
• Maintains job card documentation for all Alarms or changes to systems and/or equipment.
• Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.
• Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.
• Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.
• Performs miscellaneous tasks as assigned by his Facility Engineer
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Working knowledge of Electrical & ELV systems including secondary distribution, HVAC System interior systems
• Ability to read CAD Drawings, single-line diagrams, and rough shop drawings
• Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)
• Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required
• Trained and experienced in BMS/DCIM operation.
• Vigilant with attention for detail.
• Excellent computer operation skills.
• Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.
• Following instructions & Procedures.

Personal Skills

• Good English Communication knowledge is required.
• Good Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.
• 5+ year Total Experience in BMS/DCIM.          

Other Requirements:

• DC certifications will be an added advantage.
• Experienced in Microsoft Applications (Office, Excel, Word, Outlook)

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

BMS/DCIM Operator

Department:

DC Operations

Reporting To:

DC Engineer

Site:

ES-

Job Purpose:

     The Data Center Facilities BMS/DCIM Operator is responsible to supervise and control the operation of the building management system (BMS) & Data Center infrastructure Management (DCIM) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment’s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical
• Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer
• Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.
• Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters
• Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
• Communicate all maintenance and repair actions in writing for information to management as required.
• Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.
• Monitors and verifies operation of all BMS/DCIM field devices.
• Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.
• Records maintenance data and generates reports as needed.
• Maintains job card documentation for all Alarms or changes to systems and/or equipment.
• Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.
• Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.
• Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.
• Performs miscellaneous tasks as assigned by his Facility Engineer
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Working knowledge of Electrical & ELV systems including secondary distribution, HVAC System interior systems
• Ability to read CAD Drawings, single-line diagrams, and rough shop drawings
• Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)
• Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required
• Trained and experienced in BMS/DCIM operation.
• Vigilant with attention for detail.
• Excellent computer operation skills.
• Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.
• Following instructions & Procedures.

Personal Skills

• Good English Communication knowledge is required.
• Good Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.
• 5+ year Total Experience in BMS/DCIM.          

Other Requirements:

• DC certifications will be an added advantage.
• Experienced in Microsoft Applications (Office, Excel, Word, Outlook)

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

Electrical Technician

Department:

Facility Management

Reporting To:

MEP Supervisor

Site:

ES- 1113

Job Purpose:

 The Data Center Facilities Electrical Technician is responsible for ensuring that all Electrical, ELV, Generators and fire/life safety equipment within the data center is operating at peak efficiency.

This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Technician serves as an expert technical resource reporting and interacting with onsite Engineers and any third party vendors.

They are expected to be a single focal point for all facility operations within a given data center.

The Technician should be able to support the DC-operations for delivering 99.999% uptime.

This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, and building automation systems like BMS, DCIM.

Key Responsibilities:

• Responsible for performing routine building maintenance tasks and Daily visual inspections on major data center equipment.
• Daily checking healthiness of all facilities equipment’s (UPS, LV Panels, Switchgears, Busway systems, BMS, DCIM, Controllers, ELV Systems) and Keeping daily logs and records of all maintenance functions.
• Repair and maintenance work on a wide range of electrical equipment.
• Perform ongoing preventive maintenance and repair work on facility electrical, and ELV systems.
• Maintain, operate all Electrical systems and associated equipment, electrical equipment, building management system.
• Perform facility inspections and report on condition affecting operations
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Supervisor assigns.
• Responding promptly and efficiently to emergencies calls.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken;
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Should be able to comply with HSE norms and understand the PTW process.
• Should be able to working in shifts (24X7).
• Should be able to drive the operational requirements with minimum supervision and guidance.
• Should understand the criticality of business uptime to serve the Data center facility operations.
• Comply with all safety procedures and requirements.
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Good knowledge of power systems (UPS's, Control Panels, DB’s, Busway systems, Generators)
• Basic knowledge of cooling systems (HVACs, Chillers, Fire and safety, BMS, ELV Systems)
• Working knowledge of UPS systems and associated switch gear and Distribution Panels
• Working knowledge of standby generator systems and associated switch gear.
• Skill in installation, repair and maintenance of all types of electrical system equipment’s and components.

Personal Skills for All Technicians

• Basic English knowledge is required
• Basic Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast paced environment with minimal supervision.
• Good problem solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• Diploma/ITI in Electrical and Electronics.
• 3-year Experience in Integrated Data Center Facilities Management Field.
• 2-year Experience in Data Center Electrical Commissioning/Testing field.           

Employee

Manager

Name:

Date:

Signature:

Job Title:

MEP Technician

Department:

Facility Management

Reporting To:

MEP Engineer

Site:

ES- 1113

Job Purpose:

MEP Technician is responsible for ensuring that all Electrical, Mechanical, Plumbing, HVAC equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Technician serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors.

Data center technicians provide an array of technical support to an organization’s data center. They help ensure that the servers are consistently running smoothly, but when they’re not running smoothly, data center technicians help problem solve and determine resolutions to avoid major downtime. With the virtual nature of data centers, security, reliability and availability are of utmost importance

Key Responsibilities:

• Responsible for performing routine building maintenance tasks and daily visual inspections on major data center equipment.
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Repair and maintenance work on a wide range of Electrical, Mechanical, HVAC, ELV equipment.
• Perform ongoing preventive maintenance and repair work on facility MEP systems.
• Maintain and operate all MEP related systems, associated equipment, electrical equipment, building management system.
• Perform facility inspections and report on conditions affecting operations.
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards on which Engineer assigns.
• Responding promptly and efficiently to emergency calls.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements.
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required.
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Excellent communication and interpersonal skills

• Demonstrated ability to prioritize and perform multiple tasks simultaneously.
• Outstanding customer service skills
• Proven ability to work effectively individually and with a team.
• Ability to follow oral and written instructions.

Qualifications:

•   Secondary School Certificate

Other Requirements:

• Good communication and coordination skills are essential. Personable & friendly, hardworking, outgoing with a dedicated mind set, customer focused with a team player mentality.

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature: