Role Summary

The Duty Manager plan, direct and coordinate the operations of an organization. The Duty Manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of the site and the organizational operations through the provision of effective methods and strategies. He will oversee the whole Terminal 1 & Terminal 2 operations ensuring employee productivity and efficiency in processes.

Key Responsibilities

A.OPERATIONS & CONTRACTUAL OBLIGATIONS:

• Manage hard services (MEPF) encompassing all technical trades (HVAC, Mechl , Elctl., Plumbing, Civil) both for Terminal 1 & 2 area of responsibilities.
• Focused on equipment maintenance/ availability and submit reports for improvements.
• Achieve minimum 97% of contractual obligations, meets KPI on Leadership & Management, P&L Management, Support on Management Initiatives, Compliance in EHS & Engie Ethics, Management of stakeholders and statutory compliances.
• Ensure CMMS work orders are closed on time and with quality.
• Perform any special projects and other responsibilities as may be determined.
• Prepares all necessary reports and business reviews for Top Management and Board of Directors.
• Understand the Terminal operations (passenger flow, peak hours, accessibility to areas, assets) , activities properly coordinated and minimal impact on operations.
• Manage everything Engie's activities in the terminal, including but not limited to maintenance, breakdowns, fix -it, tenants concerns"
• Focused on client and passengers seamless experience.

B. LEADERSHIP & MANAGEMENT

• Manage a Team of Technical People to achieve a common goal and KPI targets. Ensures proper skills set of the personnel and recommend trainings to ensure there are right people and right skills.
• Manages personnel shift schedule ensuring they are productive.
• Conduct daily briefings and turnover with the team, update client as well on daily operations.

C. FINANCIALS

• Prepares budget (OPEX and CAPEX) and manage P&L to ensure proper and efficient management of funds.
• Ensures reports needed for the billing are submitted on time.
• Manage the collection of payment.

D. EHS & ETHICS COMPLIANCE

• Accident prevention and safety at workplace compliance.
• Ensures that personnel are complying with the safety KPI protocols and standards.
• Ensures that personnel are complying on the company’s ethics policy.

E. STAKEHOLDERS MANAGEMENT

• Manage client expectations and deliverables.
• Ensures all Vendors are compliant to required service level, standards, KPI and Timeline. This includes the compliances to EHS programs and ETHICS standard of ENGIE.

F. TENANTS MANAGEMENT

• Prepare agreements and ensure tenants comply with good practice, their demise is safe and equipment properly maintained.
• To manage and oversee all additional works. Do an estimate and submit proposals.

G. ENERGY MANAGEMENT

• Responsible for collating all data and presenting meaningful consumption reports along with analysis.
• Being able to explore any cost saving initiatives and process improvements.
• Review utilities consumption (electricity & water) and strive to minimize costs.

Sub-Responsibilities

• Point of contact for Airside operations and maintenance which includes Passenger Boarding Bridges (PBB) and Baggage Handling System (BHS).

Requirements

• Bachelor of Science in Mechanical Engineering or Electrical Engineering.
• PRC Licensed