Job Purpose: |
A cleaning supervisor is responsible for overseeing the work activities of cleaners within his/her department, be it in a firm, hotel, or residential building |
Key Responsibilities: |
- Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
- Coaching and developing employees (cleaners)
- Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
- Inspection of cleaning equipment on a regular basis so as to know when they are worn-out and also request for replacement
- Controlling and monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
- Providing any form of required assistance to cleaners while they carry out their duties.
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Skills Required: |
- Excellent communication and interpersonal skills
- Must have good interpersonal attributes. That is to say, the supervisor must be someone that gets along easily with people (easily approachable)
- Outstanding customer service skills
- Excellent decision-making ability
- Must be proactive in the line of duty
- Must have relevant experience in cleaning and supervision of cleaning procedures
- Monitor all hygiene standards, to ensure they are maintained to the required client and Sodexo satisfaction as outlined by Safeguard
- Continually monitor all cleaning standards, to ensure that they are to the required client satisfaction
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Qualifications: |
- Secondary school Certificate
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Other Requirements: |
- To plan, organise and co-ordinate a team of cleaners across the site, to ensure standards of service are achieved and maintained
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