Level 4 Architecture Expert with French

LEVEL 4 ARCHITECTURE EXPERT WITH FRENCH

BUCHAREST

ENGIE GBS

One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimising the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate. It currently has 7 Business Support functions: purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

The mission will take place within the Expertise User Solutions team of the ENGIE group. The consultant will manage solutions aimed at unifying all services around messaging solutions, specifically Exchange 2016/2019 and Office 365, and their integration within various Business Units, including the underlying migrations. As an architect and expert in Unified Communications and Collaboration (UCC), Exchange, and Office 365, you will be expected to ensure significant practice of IT projects and the implementation and design of technical architectures. You will provide expertise on ENGIE IT's business, share feedback on similar implementation issues of IS architecture encountered in similar business or organizational contexts, and have an excellent sense of service, very good organization, and follow internal procedures at ENGIE.

What you will do:

          Incident and Problem Management :

• You will resolve complex P4 (Low) through P1 (Critical) incidents efficiently to minimize business impact.
• You will mobilize resources and coordinate effectively with internal teams and third-party providers to ensure timely resolution.

          Change Management:

• You will design standard and normal changes, ensuring minimal disruption to operations.
• You will define and prepare a Detailed Intervention Plan (DIP), ensuring strict adherence to change management protocols and production processes.
• You will implement changes during Business Hours (BH) and Non-Business Hours (NBH) as required.
• You will continuously update and maintain technical documentation, including Operational Documents, to reflect accurate and current configurations.

Build and Go to run:

• You will execute production-related tasks, including inventory updates, monitoring setup, backups, and regular maintenance.
• You will automate deployment processes, develop reusable technical frameworks, manage configurations, and integrate them into operational tools to streamline operations and reduce manual intervention.

               Documentation and Training:

• You will update operational procedures in provided templates (PHB, PTE, PTI, etc.). This type of documentation gathers all the information concerning an application, from its design to its daily operational monitoring, including its installation.
• You will present the progress of activities, the quality of work, and the achievement of expected results at regular and predetermined intervals using documents provided by ENGIE IT (Activity report, forecast planning, etc.).
• You will write documentation to help resolve incidents following a template provided by ENGIE.

Desired education, expertise, and skills: 

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience;
• At least 5 years of technical and design experience an M365 based environment in a complex infrastructure context.
• Previous working experience with the following:
  • Exchange 2016/2019 + EXO, Office 365 for complex organizations.(Expert);
  • DevOps (Automation with PowerShell);
  • Entra ID Identity & Security (AADConnect, Modern Auth, Applications, Conditional Access, PIM, B2B);
  • Advanced DevOps (Azure Runbooks, Azure Functions, Git);
  • Office 365 Services (Planner, VivaEngage, SharePoint Online);
  • Microsoft Teams (App governance, policies, telephony);
  • Windows Server 2012-2016 and Active Directory;
  • Mail Gateway( Proofpoint,IronPort), Okta;
  • PowerPlatform (PowerApps, PowerAutomate, PowerBI, preference 2);
  • ITIL standards;
  • ITSM : Service Now;
• Proficiency (spoken and written) both in English and French;
• Proactive and engaged attitude;
• Availability and focus on service quality;
• Analytical skills;
• Teamwork skills;
• Time management;
• Stress resilience;
• Strong communication and presentation skills.

Benefits:

•  
• Private health insurance for you and your family;
• Opportunities for ongoing personal and professional development;
• Meal tickets;
• Work-life balance;
• Annual extended holiday entitlement, depending on the length of employment;

Only candidates selected for interviews will be contacted.

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.

ENGIE is an Equal Opportunity Employer. Our commitment is unwavering: we do not discriminate based on race, color, age, sex, religion or religious creed, national origin, marital status, gender expression, genetic information, sexual orientation, ancestry, mental or physical disability, military or veteran status, or any other characteristic protected by law.