Retail Contract Management, Senior

What You Can Expect

As our Retail Contract Management Senior Analyst, you will play a crucial role in implementing and delivering the service management needs of both internal and external customers. This includes managing and reporting all necessary data for customer account creation within our systems. In this role, you will handle the deal closing process, contract validation, and contract setup, ensuring accuracy and efficiency. Additionally, you will support a team of thirteen (13) members and contribute to various corporate capital and operational projects. This position is based in Houston, TX, and reports to the Transaction Manager. Join us and be part of a vibrant team where your expertise will drive excellence in contract management and customer satisfaction.

• Review and report status of critical processes, and lead/represent in meetings
• Create and perform UAT scenarios, and train team members and other teams in job-related processes
• Collaborate with teams to identify and document process and system improvements
• Manage inbound and outbound data elements for account creation and billing setup, ensuring accurate setup within the Service Level Agreement timeline
• Train to serve as backup for all department team members

What You’ll Bring

• You have a background in Business Administration, Supply Chain Management, Economics or related field
• A minimum of five (5) years’years of relevant experience in Contracting and Billing of Complex Utility products
• You have demonstrated ability to use Microsoft Office products proficiently
• You will recognize and recommend new technology applications to reduce process costs, improve throughput, enhance company profitability, and increase overall customer satisfaction
• You are a self-starter with the ability to work well under pressure
• You hold the capability to handle multiple assignments timely and accurately

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Must be available to travel domestically up to 5% of the time

Compensation

Salary Range: $74,500 – $104,265 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.