Enterprise Business Manager

Job Title:  Enterprise Business Manager 

Department: Commerical 

Reporting line:  Head of Commercial 

Location: Lusaka, Zambia 

Job Grade: Hay Level 15 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGO) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), 2.5 million customers and more than 12.5 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission   

The Enterprise Business Manager is responsible for driving revenue growth by identifying and securing new business opportunities, particularly in the B2B segment. You will lead efforts to optimize the sales process, align strategies with the overall business objectives, and cultivate key relationships with clients and stakeholders in order to maximise customer satisfaction. The role involves cross-functional collaboration, innovative solution development, and team leadership to maximize return on investment.    

Responsibilities  

• Revenue Growth & Sales Channel Development: Lead the development and implementation of B2B sales strategies, contributing to 30% of the company’s overall revenue through effective sales channel development. 

• Product Sales Leadership: Drive the sales of Solar Business Systems and Bio-Digesters, along with other premium products offered by the company including PMEC. 

• Business Solutions Alignment: Ensure the alignment of Business Solutions Development strategies with the broader business objectives of the Products and Services division. 

• Process & Innovation Leadership: Champion continuous improvement and innovation at the process and procedure levels within Business Solutions Development, fostering a culture of excellence. 

• Stakeholder Engagement: Collaborate with internal and external stakeholders, including Sales Managers, Product Teams, and external partners, to drive the execution of business solutions. 

• Communication Management: Maintain open lines of communication across all stakeholder groups—internal teams, customers, and external partners—to ensure smooth execution and high engagement. 

• Project Leadership: Oversee the planning and implementation of business requirements and marketing strategies for new projects, ensuring timely and successful delivery. 

• Team Development & Leadership: Build, manage, and mentor a high-performing sales team. Provide regular feedback, coaching, and development opportunities to enhance team capabilities. 

• Marketing & Advertising Input: Provide input into advertising and communication strategies to support Business Solutions Development and drive brand visibility. 

• Data & Performance Analysis: Present insights on product performance by delivering accurate data analysis and reporting on key metrics—performance, project deliverables, quality, cost, and time. 

• Budget & Forecasting: Lead budgeting efforts, ensuring accurate forecasting and the alignment of resources with departmental and organizational goals. 

• Management Reporting: Generate and present reports to support key management decision-making processes. 

• Customer Segment Refinement: Continuously refine and enhance definitions of both B2B and B2C customer segments based on demographic trends, media consumption patterns, and behavior analysis. 

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.   

We believe that great managers:  

• Deliver ambitious results: As a high-performing and accountable leader, you create an environment enabling effective action and bold decision which contribute to successful delivery of results.  

• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.  

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.  

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.  

Knowledge and skills    

Experience:  

• Minimum 5 years of professional experience, with at least 3 years in a similar role in sectors such as Agriculture Commodities, Telecommunications, or Financial Products. 

• Proven experience in project management, with either formal qualifications or practical experience. 

• Strong leadership abilities with experience in coaching and team development. 

Skills 

• Excellent interpersonal and communication skills, with the ability to coordinate and lead both internal and external teams. 

• Strong analytical skills with the ability to interpret complex data and provide actionable insights. 

• Knowledge of industry-specific regulations and compliance requirements. 

• Strong understanding of the enterprise sales landscape and customer needs. 

Qualifications:  

• Bachelor’s degree in business administration, Marketing, or a related field. 

• Proficiency in English; knowledge of a local vernacular language is an added advantage. 

Language(s):   

• English   

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.   

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!