Why is it particularly important for ENGIE to guide consumers towards energy sufficiency?
Marked by a sharp increase in energy prices, the current geopolitical context has required Europe to restructure its energy supplies while emphasising the importance of energy sufficiency to reduce energy consumption. Collectively adopting energy-sufficient habits allows us to spend the winter in the best possible conditions and to gradually bring us to sustainable sufficiency. For a long time, ENGIE has provided support to its customers in the firm belief that the energy transition must be affordable, reliable and sustainable in order to succeed. For this reason, we place all of our expertise as an energy provider in supporting our customers’ energy sufficiency.
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Which energy sufficiency initiatives have been implemented to help our customers consume less and more efficiently?
In Autumn 2022, ENGIE presented new incentives to reduce electricity natural gas consumption. Take, for example, the MY ENGIE BONUS scheme implemented this winter, which is a system that rewards our most energy-sufficient customers. In parallel, we have also rolled-out the ECODEFI environmental challenge, a similar service aimed at tradesmen, VSEs and SMEs.
Finally, ENGIE offers an extensive support system for its most modest customers, in close cooperation with social players and consumer associations. Thanks to the Mon Elec en Direct (Real-time consumption) service, individuals can monitor their electricity consumption both in real time and in euros, and identify concrete ways to reduce it.
Reducing our consumption also implies modernising our energy equipment:
This is where energy efficiency comes into play. Whereas sufficiency is based on reducing the demand for energy, efficiency aims to improve energy services on a technological level. For example, a customer turns off their light, thus consuming less; this is energy sufficiency. If they were to replace an incandescent light bulb with an energy-efficient LED, they improve equipment, therefore this action qualifies as “efficiency”. ENGIE helps its individual customers and small companies navigate through these two scenarios.
In regard to energy efficiency, we offer services to help them carry out their energy renovation projects. This may include insulating walls or roofs, changing the type of heating, installing a heat pump or solar panels, improving ventilation, etc. The objective is twofold: to reduce heating consumption in winter and air conditioning in summer. More specifically, our offer includes an energy assessment, advice on solutions for their homes or workspace, a financial aid simulator, and more. Find out more about these services on our dedicated website monespaceprime.engie.fr.