Training and Development
The Group offers its employees opportunities to develop their skills through a range of training programs, career paths and personal development actions. It helps develop employability by adapting skills to changes in occupations and technologies.
The ecological transition and technological accelerations due to digitization and artificial intelligence are transforming the professions of employees. They are also creating tensions in terms of qualified personnel in the Group’s many businesses, whether traditional or newly emerging. To tackle this, ENGIE is implementing a social strategy to increase skills in three areas: advance skills management to prepare for the future; enhanced internal mobility to serve its four main businesses; and, lastly, professional training objectives for all employees. They are being implemented in order to favor the enrichment of tasks, the renewal of experiences, and the consideration of employee initiatives and empowerment. This their engagement and fosters their development and employability, serving the sustainability of the Group’s activities. This strategy is part of the training and development policy in place since 2017.
ENGIE Skills, the forward-looking jobs and skills management program
To implement the appropriate development policies and actions, ENGIE has a strong skills-based approach. These skills are guided via a process of provisional management of jobs skills called ENGIE Skills. In relation to industrial and financial forecasts, it provides a three-year mapping of the quantitative and qualitative skills that each Group entity must acquire. This vision is organized around the ENGIE Jobs reference system, which lists (through a continuous improvement approach) 300 reference professions, allowing:
- better knowledge of how resources are distributed between the businesses, functions, GBU, regional hubs, countries and entities;
- improvement of HR performance and skills management by the GBU, regional hubs, functions and entities.
These data are consolidated at the Group level. They enable the construction of a general overview of the evolution of occupations and skills. Employee support, development and mobility plans are associated with this. In a context of strategic transformation and digitization of processes, the evolution of skills is reflected at three levels:
- technical skills to be strengthened to enable the Group to become the leader in the energy transition by emphasizing operational excellence and industrial know-how;
- digital skills to be developed in order to offer new services;
- organizational and managerial adaptations requiring strong support.
Training: 100% ambition
Developing skills and maintaining employability are crucial areas for the Group’s competitiveness and performance and for its ability to roll out its strategy. Since February 2020, ENGIE has pursued its non-financial goal of training 100% of employees each year by 2030.
To achieve this goal, ENGIE offers a skills development approach which highlights key skills by population and the related key training needs. This strategy resulted, in 2022, in the implementation of a Learning governance body and the setting up of a quarterly decision making committee on Learning. These bring together Training managers at the Group’s Global Business Unit and regional level.
In 2023, these efforts focused on the implementation of the Group Learning Management System (LMS) in terms of strategy, governance, process and communication. The LMS will be deployed in early 2024 for Group employees and will enable, in particular, stricter management of the roll out of mandatory Group training courses.
In this context, ENGIE identified three mandatory training courses in 2023, on Health and Safety, Ethics and Cybersecurity, to be carried out in e-learning format by all employees. At the end of 2023, ENGIE also offered varied training courses on key management and leadership skills for Group managers. Managers working in the field of renewable energies were the first to benefit from the introduction of these Management paths.
In addition to prioritizing key skills, ENGIE is committed to instilling a Learning culture and offering regular opportunities to learn, by promoting flexibility in learning approaches. Therefore, in addition to in-person training sessions, virtual classes and e-learning, the Group set up a Mobile Learning platform in 2021 which facilitates access for employees to training modules on Group Business and Culture fundamentals such as hydrogen and energy saving measures.
In early 2024, ENGIE also rolled out a new Learning Management System (LMS) to facilitate access to training and enable rapid adaptation to the needs of employees.
The Group has rolled out key training programs at the global level which require rapid scaling up. Use of local trainers is also a driver to be able to achieve the target of 100% of employees trained by 2030.
ENGIE University
ENGIE University has been supporting the professional and personal development of employees, particularly executives and managers, for over 15 years. In addition to being a Qualiopi-certified training center, it is a forum for strategic reflection on the Group's Learning and Development policies, as well as on the Skills issues of today and tomorrow.
Since 2021, ENGIE University has accelerated the roll-out of programs enabling every employee to take ownership of the Group's new strategy. In 2023, in addition to the Sustainability Academy programs, ENGIE University notably created short e-learning training courses on ENGIE Ways of Leading and the ONE ENGIE strategy.
More recently, U.Camps were held in Houston, Brussels, Paris and Dubai, bringing employees together around topics of strategic transformation and shared learning.
With hybrid modes of working continuing to be popular, ENGIE University decided to maintain on-site programs and digital versions (e-learning and virtual classes, U.learnGO mobile app). This allows as many employees as possible, throughout the world, to continue to receive training.
The University therefore organized a new edition of the Learning Festival in March 2022. This event, which was planned and delivered in 100% digital format, consisted of a week of training for all the Group’s employees. The Learning Festival allowed for the development of key skills, a need that goes hand in hand with the crisis and which required a readjustment of know-how. The 2022 Learning Festival brought together more than 1,200 employees from 44 different countries, representing all the Group’s entities during 120 different sessions (Learning Programs, Learning Activities, Social Events). A total of 42 external trainers and 44 internal stakeholders ran these sessions.
The U.Camp, ENGIE University’s temporary traveling campus, which takes place over one week at a unique site in France or abroad, was able to be held again in 2022. Organized on-site, this event brings together employees from a range of entities and business lines for high-quality training courses and social events. It is a major contributor to ENGIE’s culture and, at the same time, offers a learning experience to participants to reinforce their feeling of belonging, improve performance and accelerate the Group’s transformation. In Paris, more than 1,000 employees of 26 nationalities took part in 40 sessions, social events and market place. In August, more than 500 employees from across Central and Latin America met in Rio de Janeiro.
As the transformation of the Group also entails the evolution of business lines, ENGIE University has been developing Academies for its four Global Business Units since 2022. These Academies, some of which were still under construction at the end of 2022, offer courses to improve the professionalization and operational excellence of employees, the establishment of a shared culture and the promotion of internal and external know-how within the entities.
As a result of the implementation of all these systems, ENGIE trained 86.1% of its employees in 2023.
